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Extended Stay America - Durham - University

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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Liberty, Missouri, United States
Level Contributor
204 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 weeks ago

I was in town for one night and needed cheap lodging. I thought about AirBnB but didn't want to hassle with uncertainty, so I picked this place as the cheapest hotel I could find nearby. It is true that you get what you pay for. Staff was very friendly and helpful. Room could have been a bit better.....offered as a... More 

Helpful?
Thank Dan A
Washington
Level Contributor
5 reviews
5 hotel reviews
Reviewed 4 October 2016 via mobile

We could only stay one day out of our pre-booked 1 weeks stay. The bathroom was extremely dirty ,the carpet in the room was sticky, the bed was hard as a brick and to top it all off the toilet stopped up! When I called the front desk to ask them if they can send a maintenance man into our... More 

Helpful?
Thank Kyle W
1 review
Reviewed 2 October 2016 via mobile

The worst!! 2 am fightings in parking lot. Also 7:00 am fighting in front of check in. Room had dry food in carpet. Totally nasty! Unsafe and unclean! The bottom! Never stay here. Obvious rampant drug use of customers. Scary!

Helpful?
Thank bennyfrost
Heidelberg, Germany
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 July 2016

It was old, it was not clean. I won't stay again...BUT. The young lady that checked me in was wonderful. It is in a fairly safe and easily accessible part of Durham. From the outside, it looks half decent for an Extended Stay. Once in the room, it was pretty bad.

Helpful?
1 Thank srm62
Level Contributor
2 reviews
Reviewed 28 June 2016 via mobile

My entire family got sick after staying at this location for 7 days. The assistant general manager was having a bad day and hung up on me several times, called my room back, and hung up on me again. Got in an argument with me for no apparent reason and cursed me and all. My daughter got eye infections from... More 

Helpful?
Thank Jamillah M
Manager_11525, Manager at Extended Stay America - Durham - University, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you were unhappy with your experience. Please accept our most sincere apologies for your unpleasant stay. As this hotel’s manager, I can assure you that I have retrained staff on cleaning procedures on the rooms to ensure your experience is not repeated. Thank you very... More 

Durham, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2016

This was the worst hotel experience of my life the rooms was filthy, we had a party of 12 with a total of 4 rooms, all the rooms were dirty, staff was ok but the rooms smelled of smoke, bugs,stain soaked sheets we asked for our money back and left. We later found out that the place is mostly used... More 

Helpful?
1 Thank getaway1724
New York City, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2016

This place is a real dump. It is in a state of dire disrepair. Our room was filthy... I mean truly disgusting. The desk staff were very rude. Other hotel guests were really noisy far into the night. And even though it was supposed to be non-smoking, other guests puffed away and the whole joint smelled baaaaad. HORRIBLE PLACE; it... More 

Helpful?
Thank Welt_Bummler25
Manager_11525, General Manager at Extended Stay America - Durham - University, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the service issues and room conditions you experienced. To uphold our company’s high standards, I will retrain our front desk staff to ensure we are providing each guest with professional customer... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 April 2016 via mobile

Room was very nasty smoke detector was hanging from curling by wires. Had several cut wires exposed. Fridge was full of hair and also a dead fly. Bathroom floor was filthy with all the dirt swept behind the door in a pile. I would recommend to not stay at this hotel

Helpful?
Thank paulloftis
Durham, North Carolina
1 review
Reviewed 12 April 2016

Bed size was wrong. Room smelled of smoke. Bathtub needs repair! This is definitely a one or 2 night max hotel. An OK place for good night's sleep but to say it's worth it for a long term stay is an understatement!!! Stay is very friendly..but do the bare minimum to serve you. You have to ask for towels to... More 

Helpful?
Thank Rodney S
Durham, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 March 2016

Room was old, furniture was beat up, everything was grimy and smeared, there were even long spider webs hanging from the ceiling. The tv reception was bad, the microwave's inside top was corroded and chips of it fell on my food. Worst of all was the smell. it was a non smoking room but smelled of old smoke, old dogs,... More 

Helpful?
Thank zzhello

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Durham - University

Address: 3105 Tower Boulevard, Durham, NC 27707
Region: United States > North Carolina > Durham
Price Range: £44 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Durham - University 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay America Durham
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Questions & Answers

Questions? Get answers from Extended Stay America - Durham - University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just stay away from this place. It's not even worth the $60 room rate.”
 of 5 bubbles Welt_Bummler25, 28 Apr 2016 | Read review
“Back side of hotel is quite.”
  • Markings to distinguish
  • TV is OK channels are minimal
 of 5 bubbles rodneys894, 12 Apr 2016 | Read review
“get a room on the second floor to avoid the stomping. go somewhere else.”
 of 5 bubbles zzhello, 9 Mar 2016 | Read review
“Don't book here.”
  • Kitchen
  • Bureau
  • Closet
  • Recliner
  • Bed
  • Kitchen/Dining
  • Bureau
  • Bureau
 of 5 bubbles eriknl2013, 14 Dec 2014 | Read review
“Any room is good.”
 of 5 bubbles KMartinGardner, 29 May 2014 | Read review
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