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    Extended Stay America - Durham - Research Triangle Park - Hwy 55

    4515 North Carolina Hwy 55, Durham, NC 27713
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$65
    US$65
    US$65
    Traveller (23)
    Room & Suite (16)
    Dining (1)
    Overview
    • Excellent45%
    • Very good19%
    • Average5%
    • Poor6%
    • Terrible25%
    15 Oct 2017
    “Nice Rooms but Some Scuzzy Guests!”
    11 Jun 2017
    “So much better”
    Free Parking
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Offers from Extended Stay America - Durham - Research Triangle Park - Hwy 55
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (87)
    There are newer reviews for Extended Stay America - Durham - Research Triangle Park - Hwy 55
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    31 - 35 of 86 reviews

    Reviewed 4 July 2015

    We live out of state and booked this room online. Upon arriving at this hotel in Durham, the first thing we noticed is that there is poor customer service on top of not enough staff to help visitors with their concerns or needs. After entering...More

    2  Thank Marcey S
    Response from Manager_11525, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded 16 July 2015

    Hi Marcey, Thank you for your recent review of your stay. I am so disappointed that we did not meet your expectations. Please accept my apology. I met with the staff, and we will coach and retrain our staff at every level, to ensure that...More

    Reviewed 11 June 2015

    Manager Brian was a great help, my room was non-smoking & quiet inviting on the 2nd floor. Traveling by myself in a Queen suite included a kitchen and enough closet and dresser space for a lady. This wasn't my first time staying and want be...More

    Thank Derrica M
    Reviewed 13 May 2015

    Our first room had wet carpet from recent shampooing. After 30 minutes we were taken to a new room. The lining of the curtains was in shreds. The room and bathroom were not very clean, for example there was urine around the base of the...More

    1  Thank gellis4290
    Response from Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded 19 May 2015

    Thank you for providing us with details about your stay. Please know that we are sincerely sorry for the cleanliness issues that occurred during your experience with us. I discussed your comments with the team, and we will work to make sure our rooms are...More

    Reviewed 27 April 2015

    We checked into the hotel fine, but when we got into our room in the evening the air was thick with the smell of smoke. It was late and was hoping that it wouldn't bother me much, but by the next day I had trouble...More

    2  Thank Penny626
    Response from Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded 29 April 2015

    Thank you for your recent review of your stay. I am so disappointed that you were not satisfied with the service you received. Please accept my apology. The situations you described are unacceptable and I am truly sorry for your experience. To ensure that a...More

    Reviewed 27 March 2015

    My husband and crew have rented three rooms the past several months. They find the staff is extremely nice and helpful.They have not had any problems or issues. They plan on staying as long as they have work in the area.I chose this location after...More

    3  Thank loycwillis
    Response from Manager_11525, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded 10 April 2015

    Thank you so much for posting a review of our property. I am proud of our team for exhibiting great customer service to your husband and his entire crew. We would like to thank you again for posting your review, and we look forward to...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$60 - US$74 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 125
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Hotels.com, getaroom.com, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Durham - Research Triangle Park - Hwy 55 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Durham
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    Traveller (23)
    Room & Suite (16)
    Dining (1)
    Hotel & Grounds (18)
    Bathroom (4)
    Nearby
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    Questions & Answers
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    Room Tips
    "Worst management. Can not trust this hotel."
    Read review
    "Choose a second floor room for less noise preference in the first building."
    Read review
    "Choose another hotel!"
    Read review
    "There are np good rooms so avoid this hotel,."
    Read review
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