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Courtyard Durham Near Duke University/Downtown

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Courtyard Durham Near Duke University\/Downtown
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254 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Reviewed 5 days ago NEWvia mobile

I expected better for a Courtyard. Walls are thin, very loud a/c, mold on bathroom ceiling, pathetic shower and sandpaper toilet tissue. Bed was decent. Room was clean and did not smell weird. Good location.

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Helpful?
Thank Rosivdapirt304
Maggie D, Manager at Courtyard Durham Near Duke University/Downtown, responded to this review

Dear Rosivdapirt304, Thank you for taking the time to provide you feedback as we only know how to improve when guests like you take the time to share. Rest assured, I will be forwarding the information you shared to our engineering department to ensure your experience was an isolated incident. We hope you will give us another opportunity should your...

Greensboro, North Carolina
Reviewed 6 days ago NEWvia mobile

Adequate for staying one or a few nights. Has a pool, work out space. The meals are decent, but sometimes slow, especially during peak times. Often there is only 1-2 people cooking meals, making the Starbucks coffees and taking the orders, so it seems to be understaffed at times. Rooms are comfortable and decent access to nearby restaurants and Duke...

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Helpful?
Thank myghim
North Carolina
Reviewed 1 week ago NEW

me and my wife was there for a trip to duke and she wasn't feeling well and the front desk lady jazeer was pushy and rude. but this guy Kenny.g made my wife smile from the time he encountered us till the time we left. he was so polite and helpful to us and he made us Marriott guest for...

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Helpful?
Thank blue c
Reviewed 1 week ago via mobile

I come to Durham a couple of times a month because I prefer to have my spa day down there. The hotel always accommodates my stay. The staff is friendly and always answers the questions that I have. I wouldn't stay anywhere else.

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Helpful?
Thank Stuntabulous
Reviewed 1 week ago

Stayed here when my usual hotel was booked up. This is not a new property although the common areas have been recently refreshed. Parking is more than adequate and very well lit. Check in was easy and fast and I was able to get into my room before standard check in time. My room was small but adequate. Temp control...

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Helpful?
Thank margaret r
Knoxville, Tennessee
Reviewed 1 week ago via mobile

Hotel is very poor example of Marriott brand! Unclean, maid service almost nonexistent, front desk disorganized, carpets nasty & ancient, dust on bed skirts, mgmt simply made excuses, absolutely worse hotel & patients visiting Durham to go to Duke medical or VA particularly beware! This hotel is not safe for healthy people much less patients. Unfortunately the week I was...

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Helpful?
Thank deb55138
Maggie D, Manager at Courtyard Durham Near Duke University/Downtown, responded to this review

Dear deb55138, Thank you for providing your feedback. Good or bad, we value any comments our guests are able to give in order to be able to progress in our goals of providing exceptional service. I am sorry to see we have fallen short of this during your stay. In January we had all carpets and tile floors cleaned by...

Auburn, Alabama
Reviewed 2 weeks ago via mobile

Staying here on a trip to take my son to watch Duke play basketball. Two things I need: clean room and comfortable bed. This hotel had both. Front staff was also friendly. 5 minute drive to Duke's campus.

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Helpful?
Thank auraptor
Great Bookham, United Kingdom
Reviewed 4 weeks ago

Nothing different here to the usual formula of Courtyard and similar chains. You know what you are going to get and they don't disappoint - clean rooms, comfy bed, relatively quiet location. All the carpets in the rooms were in the process of being cleaned even though they looked relatively new. This one had a small 'cafe' where you could...

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Helpful?
Thank GBoy912
Maggie D, Manager at Courtyard Durham Near Duke University/Downtown, responded to this review

Dear GBoy912, Thank you for taking the time to provide your feedback. I am happy to see you enjoyed your stay with us and were able to receive the same level of service you would receive at any Courtyard. We look forward to seeing you again should your travels bring you back to Durham!

Eagleville, Pennsylvania
Reviewed 16 January 2017

This was a two night stay for business at Duke University Hospital. The location of the hotel is great for travel back and forth to Duke - just a few miles away.The price is much better than the downtown hotels and parking is free. The room was quiet, clean, and comfortable. Staff was very friendly. The Bistro in the hotel...

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Helpful?
Thank Tracey B
Falls Church, Virginia
Reviewed 1 January 2017

Only stayed one night as i was passing through town. Great that it is right off of the highway. Staff was very friendly. Room was fine, but seemed like it was old yet redone. Good size though. The elevator was a bit odd, i had to push the button for the second floor a million times before it worked. Sink...

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Helpful?
Thank zoecatva
Maggie D, Manager at Courtyard Durham Near Duke University/Downtown, responded to this review

Dear zoecatva, Thank you for taking the time to review our hotel. I was happy to see you enjoyed the staff in our hotel, as providing excellent customer service is what we strive to do for all of our guests. I have taken note of the concerns you addressed regarding the elevator and the lighting and will be forwarding these...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Courtyard Durham Near Duke University/Downtown

Address: 1815 Front St, Durham, NC 27705-2512
Region: United States > North Carolina > Durham
Price Range: £84 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Durham Near Duke University/Downtown 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Durham Duke University/Downtown Hotel Durham
Durham Courtyard
Durham Marriott
Courtyard Durham Duke University
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Durham Near Duke University/Downtown staff and other travellers.
2 questions
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Bangor, Maine
10 days ago
Pittsburgh, Pennsylvania

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Questions? Get answers from Courtyard Durham Near Duke University/Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips- heard all noise”
 of 5 bubbles MichelleSantos2013, 16 Oct 2016 | Read review
“Rooms on the 4th floor are quietest, as no one is above you.”
 of 5 bubbles topeka77, 10 Sep 2016 | Read review
“Choose another hotel, and I'm a dedicated Marriott person.”
 of 5 bubbles Tincada, 19 Aug 2016 | Read review
“Get a room close to a door so you don't have lug your bags so far.”
 of 5 bubbles Laura_R, 15 Jun 2016 | Read review
“Ask for an updated key lock.”
 of 5 bubbles BuzeeBee, 12 May 2016 | Read review
5 of 5