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SpringHill Suites Durham Chapel Hill

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Traveller (134)
Room & Suite (65)
Dining (7)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(92 reviews)
“fire pit”(27 reviews)
“frosted glass”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
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Offers from SpringHill Suites Durham Chapel Hill
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Offers from SpringHill Suites Durham Chapel Hill
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (684)
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476
140
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476
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42
17
4
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11 - 15 of 679 reviews
Reviewed 18 January 2018 via mobile

The weather in Durham was awful during this week. To make matters worse, our power went out. The only hotel with available rooms was Springhill. We called the hotel, spoke with Ken who directed us to the reservation line, and booked a room within minutes....More

Thank TBDurham
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 22 January 2018

Hello TBDurham, Thank you for staying with us and for taking the time to tell us about your stay. Both are appreciated. We gladly accept your 4.5 rating because it is very important to us for you to be pleased with you stay. I am...More

Reviewed 9 January 2018 via mobile

Cynthia was a great bartender, she was very entertaining and great listener. The breakfast bar was excellent. Next time I visit Durham/Chapel Hill I will state at the Spring Hill Suites.The front desk staff was awesome.More

Thank Mike J
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 14 January 2018

Hello Mike J, Thank you for staying with us trip and for taking the time to share with us your impressions of your stay. Your kind comments are greatly appreciated. You will never know how helpful it is to be able to share your remarks...More

Reviewed 16 December 2017 via mobile

Check in was easy and fast. Room could have definitely used a better cleaning. Dust on the desk lamp and counter top. Crumbs still in fridge. Pulled out the couch bed and immediately folded it back up and put sheets on the couch instead. There...More

Thank Kathy V
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 19 December 2017

Dear Kathy V, Thank you for staying with us and for taking the time to submit a review. I am very disappointed that your stay with us was not more pleasant. I apologize for unfortunate short- falls in our housekeeping of your suite. I can...More

Reviewed 4 December 2017

I frequently stay at this hotel while receiving medical care at Duke Hospital. Upon my arrival, I am always greeted with a smile and kind words from the front desk staff. Ron Hunter the general manager is the kindest man, always remembering my name and...More

Thank BAK2016duke
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 10 December 2017

Dear BAK2016duke, Thank you for continuing to stay with us and for taking the time to share your impressions of our hotel. Both are greatly appreciated. I am very glad to know that you were pleased with our breakfast and with the service you received...More

Reviewed 29 November 2017 via mobile

Had a wonderful week! Excellent staff including Pat and Jan! They handled any issue with prompt response! Will definitely return next time for leisure and business. Convenient to a plethora of restaurants and shopping. Best employees I've seen in a while!More

Thank Ed B
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 10 December 2017

Hello Ed B, Thank you for staying with us and for taking the time to tell us about your stay. Your kind comments are greatly appreciated. It is very flattering that you consider us “Best employees I've seen in a while!” And I am happy...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$113 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#11 Romantic Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#11 Romantic Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (134)
Room & Suite (65)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Brandi B
3 September 2017|
Answer
Response from Douglas H | Reviewed this property |
Sorry. Just got to this. Unsure
0
Votes
Sheree G
25 March 2017|
AnswerShow all 5 answers
Response from Trey W | Reviewed this property |
Yes they do, but depending on the day of the week, AAA discount may be more. I used both discounts during my stay.
1
Vote
terps10
8 January 2017|
AnswerShow all 2 answers
Response from SHSD | Property representative |
The RDU Airport is 15.9 miles away ( approximately 18 minutes) Cameron Indoor Stadium is 5.7 miles from our hotel ( approximately minutes) Take care! Ron
0
Votes
Room Tips
"I like the top floor, it has a nice view."
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"424 seemed very quiet."
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"There really is not much difference regarding views and traffic noise."
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"Really all the rooms our group had were good"
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