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Marriott at Research Triangle Park

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#19 of 70 Hotels in Durham
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Marriott at Research Triangle Park
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327 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Thornton, Pennsylvania
Reviewed 24 October 2013

I am frequent Marriott customer and I had heard so-so things about this particular location. I was pleasantly surprised at the clean, modern rooms, friendly staff, and excellent food. It was 8 minutes from my company's offices and right by the highway. It was a great stay and I look forward to returning.

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Helpful?
Thank Chuck S
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Chuck S, Thank you for your comments. We are indeed a hidden jem. We truly believe we have the cleanest and friendliest hotel in town. Our food is not your typical hotel fare. Our Food and Beverage Director has been here 24 years and takes great pride in the food we serve. We look forward to your next visit. Sincerely,...

Durham, North Carolina
Reviewed 7 October 2013

I had a friend come in from Boston for the weekend a couple of weeks ago, and he wanted to stay near the airport. He made his reservation per my suggestion at the Marriott RTP. I picked my friend up at RDU and we were at the Marriott in less than 10 minutes. I hadn't been there in a while...

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Helpful?
Thank Laura T
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Laura, Thank you for your feedback. We have the friendliest staff in town and as you mentioned several of them have been with us for many years and are great at remembering guests. We have made many improvements to the hotel over the years and will continue to enhance the property each year. Our food offerings are outstanding, not your...

Apex, North Carolina, United States
Reviewed 24 September 2013

The Marriott RTP really messed up my event. They were working off an old contract, not the one I signed and had us in the wrong meeting rooms. I paid for my event in full at the time of the event, but a week later they charged my credit card $3,245.75 in error. Next they sent me a "signed" contract,...

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2Thank Deborah M
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Deborah, It is unfortunate that just about anything, true or not, can be posted. If you would have read your contract thoroughly and held up your end of the contract this would have been a smooth transaction. In no way did we create a fraudulent contract or make any erroneous charges. We receive very positive comments on this site and...

Brandon, MS
Reviewed 19 September 2013 via mobile

We have been here a few days and each day gets better. Check in was a little slow and it improved from there. Workout room was good, they had snacks, cold water, towels and earphones handy. Rooms were cleaned timely and well. Concierge lounge was excellent, very nice lady there. Was notified promptly of FedEx package delivery. Above average overall.

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Thank julesthetraveler001
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Guest, Thank you for your feedback. We have a great fitness center. It is spacious, bright, well equipped and open 24 hours. We take great pride in ensuring we have a clean hotel and friendly staff. Our concierge lounge is located on the 5th floor and is staffed with friendly associates and great food and beverages. We go out...

San Antonio, Texas
Reviewed 18 September 2013

Great hotel… I spent 4 days there and everything was great. The fitness center has dumbbells and a bunch of cardio machines. I never had to wait in line for anything at the fitness center and the hotel is updated, clean and the staff was really welcoming. The front desk folks remembered my name and greeted me when I would...

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Thank T K
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

T K, Thank you for sharing your experience. As you mentioned we have a great fitness center. It is bright, spacious, well equipped and open 24 hours. We feel we have the cleanest and friendliest hotel in town. Our desk staff goes out of their way to greet guests and learn their names. I look forward to your next visit....

Midwest
Reviewed 8 September 2013

I stayed at the property during a weekend visit to the Raleigh-Durham area. The hotel is located off of Miami Blvd in the Research Triangle Park area. The first challenge with reaching the hotel is that the "Marriott" sign on Miami Blvd is small and low to the ground where one can easily miss it, especially at night. To help...

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1Thank AroundTheWorldInADay
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Guest, Thank you for your feedback. We are conveniently located right off interstate 40. There is signage along the highway, on the exit ramp and immediately off the exit, in addition to our ground sign, directing you to us. We feel we have the friendliest staff in town and our overall guest satisfaction scores are in the top 25%...

Pasco, Washington
Reviewed 7 September 2013

the RTP Marriott is a nice hotel close to both Raleigh and Durham. The location isn't the greatest; there's nothing really close enough to walk; so transportation is a must. the hotel has a nice pool, hot tub and decent gym. Haven't eaten there so can't comment on restaurant. the bar is nice and has a great staff; I'll comment...

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Thank scrutineer44
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

scrutineer44, Thank you for your comments. We have a great location just off route 40 and close to 540. It is a great central location to visit UNC, Duke or downtown Raleigh. We offer a complimentary shuttle service within a three mile radius of the hotel, which is close to many restaurants and shops. Our fitness center was remodeled this...

Baltimore, Maryland
Reviewed 3 September 2013

We stayed at the Marriott at Research Triangle for a family reunion during the Labor Day weekend. It was a great experience. From the outside, the building looks old, but you can't judge a book by its cover. The interior of the building is spotless. From the lobby to the rooms. We had a standard room with a refrigerator. There...

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Thank Tflipp
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Tflipp, Thank you for your feedback. We are pleased to hear you had a wonderful stay. We feel we have the cleaniest and friendliest hotel in town. Our overall guest satisfaction scores are in the top 25% compared to all other Marriott hotels in the United States. You are correct about the trash cans. We feel the trash cans take...

San Francisco, California
Reviewed 19 August 2013

we started and ended our North Carolina trip at this property. we chose it because it was in the middle of Raleigh, Durham and chapel hill; all places we wished to visit. Wish I had chosen the Durham Marriott, so we could walk to restaurants. The cities are all very close together. As it was Marriott offers a shuttle to...

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Thank SFLollyPopCouple
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guests, Thank you for your feedback. We are conveniently located in close proximity to several local attractions, universities, etc. We are also conveniently located just minutes from the airport. Our shuttle does operate in a three mile radius of the hotel to include many restaurants and the airport. Our service is the best in the area. We are...

Reviewed 22 July 2013

The people at the Marriott in Research Triangle provided my absolutely best stay ever for a family reunion. For once, I have thoroughly enjoyed the food, the results of great personal room service and cleaning, reading on the marvelous, wrap-around patio, a perfect poolside, work-out room and simply outstanding desk service. Every worker I encountered was genuinely warm, helpful and...

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Thank Ob1742
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Guest, Thank you for your feedback. It is great to hear you thoroughly enjoyed your stay with us. We feel we have the cleanest and friendliest hotel in town. We look forward to serving you again in the future. Sincerely, Bill

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Drive, Durham, NC 27703
Region: United States > North Carolina > Durham
Price Range: £87 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 225
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Marriott at Research Triangle Park staff and other travellers.
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Questions? Get answers from Marriott at Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from the elevator or ice machine! Higher floor to avoid the strong chlorine smell from the first floor pool”
 of 5 bubbles acli, 22 Aug 2016 | Read review
“It was very clean, but could not find a trash can in the parking lot or outside the hotel entrance.”
 of 5 bubbles 104patc104, 10 May 2016 | Read review
“Avoid the highway side.”
 of 5 bubbles 86RickD86, 5 Apr 2016 | Read review
“All are good”
 of 5 bubbles Ge0rgiaPil0t, 10 Jan 2016 | Read review
“Do not stay here”
 of 5 bubbles Bruce066, 21 Nov 2015 | Read review
5 of 5