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Everyone at the hotel was friendly and helpful. We have no complaints at all. The breakfast was good with personalized selections to a nice bar with outside seating. The rooms were well maintained and clean. All good. We took people's advice and had rooms on...More
Visited Durham for a week and stayed at the Hilton Garden Inn. It is approximately 20 minute by car from Raleigh-Durham Airport when traffic is smooth.
Learnt that it is only 4 years old. The location is fantastic, right next to Ninth Street, where there...More
Response from Abigail F, General Manager at Hilton Garden Inn Durham/University Medical CenterResponded 30 April 2018
Thank you very much for your recent review. I am very pleased that you found our location fantastic and the service impressive. We appreciate the very informative response and you being our guest! If we can ever be of service to you in the future...More
This is a great hotel! From the front desk, restaurant servers, housekeeping, shuttle drivers and bar... I was not disappointed. I would definitely return to this location. It is also in proximity to many food choices.
This is a great hotel! The service from the front desk, bar, restaurant to housekeeping is excellent. All of the staff are great! The free shuttle is an added bonus. I would definitely recommend this hotel and stay there again.
Super friendly staff across the board.
This hotel has a mix of families visiting for medical appointments at Duke hospitals, families on college tours, and then a mix of everything else. The staff showed compassion and willingness to do whatever guests needed to make their...More
I don't think the hotel "charges for them" but it is common practice and courtesy to tip the person who delivers the package to you. Even a small tip will do. Think about the value of being able to have that package... More
I don't think the hotel "charges for them" but it is common practice and courtesy to tip the person who delivers the package to you. Even a small tip will do. Think about the value of being able to have that package delivered right to your hotel and tip accordingly.