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Hilton Garden Inn Durham/University Medical Center

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Traveller (62)
Room & Suite (104)
Dining (25)
Overview
  • Excellent82%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“medical center”(38 reviews)
“great hotel”(56 reviews)
“duke gardens”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Durham/University Medical Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Durham/University Medical Center
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (883)
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873 results
Traveller rating
718
130
13
6
6
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Time of year
LanguageEnglish
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718
130
13
6
6
Show reviews that mention
All reviewsmedical centergreat hotelduke gardenstrain tracksharris teeterwalking distancewhole foodsmedical reasonsshuttle servicewest campusexcellent locationdefinitely stay here againfront desk stafffree shuttlewould highly recommend this hotelthe hotel staffthe entire staff
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1 - 5 of 873 reviews
Reviewed yesterday

Everyone at the hotel was friendly and helpful. We have no complaints at all. The breakfast was good with personalized selections to a nice bar with outside seating. The rooms were well maintained and clean. All good. We took people's advice and had rooms on...More

Thank EagleTravel29
Hotel's Favourite
Reviewed 29 March 2018

Visited Durham for a week and stayed at the Hilton Garden Inn. It is approximately 20 minute by car from Raleigh-Durham Airport when traffic is smooth. Learnt that it is only 4 years old. The location is fantastic, right next to Ninth Street, where there...More

Thank LAISHSH
Response from Abigail F, General Manager at Hilton Garden Inn Durham/University Medical CenterResponded 30 April 2018

Thank you very much for your recent review. I am very pleased that you found our location fantastic and the service impressive. We appreciate the very informative response and you being our guest! If we can ever be of service to you in the future...More

Reviewed 3 days ago via mobile

This is a great hotel! From the front desk, restaurant servers, housekeeping, shuttle drivers and bar... I was not disappointed. I would definitely return to this location. It is also in proximity to many food choices.

Thank eriaka2017
Reviewed 4 days ago via mobile

This is a great hotel! The service from the front desk, bar, restaurant to housekeeping is excellent. All of the staff are great! The free shuttle is an added bonus. I would definitely recommend this hotel and stay there again.

Thank Erika S
Reviewed 6 days ago

Super friendly staff across the board. This hotel has a mix of families visiting for medical appointments at Duke hospitals, families on college tours, and then a mix of everything else. The staff showed compassion and willingness to do whatever guests needed to make their...More

Thank MD_Girl_in_TX
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$131 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (62)
Room & Suite (104)
Dining (25)
Pool & Beach (17)
Amenities (9)
Business Centre & Event Rooms (4)
Questions & Answers
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Ninapsee
16 June 2018|
AnswerShow all 2 answers
Response from Doug A | Reviewed this property |
I don't think the hotel "charges for them" but it is common practice and courtesy to tip the person who delivers the package to you. Even a small tip will do. Think about the value of being able to have that package... More
0
Votes
Egg2
5 September 2017|
AnswerShow all 4 answers
Response from susanlederman | Reviewed this property |
Yes. They have a courtesy shuttle
0
Votes
Egg2
5 September 2017|
Answer
Response from Terese C | Reviewed this property |
Yes, they do. It runs every 30 minutes on the hour and is complementary.
0
Votes
Room Tips
"quiet rooms are odd numbered and away from the train tracks"
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"There are no views here. I usually choose a high floor in order to avoid any racket from above."
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"Ask for a room that does not face the train tracks"
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"4th floor room on the backside of hotel was perfect."
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