Worst check in experience ever. Staff was woefully inept. There were two people working.the other person checked in 9 people and gave them all upgrades. In that same time, the employee checking me in could not manage to complete my check in.
We went to Durham for a birthday party and stayed at 21C. We had to leave early due to family issue and the hotel couldn't have been kinder or more helpful. The room was charming, comfortable and elegant. Bed extremely comfortable.
Stayed here with my daughter before going to a show at DPAC. Wonderful experience. Staff was AWESOME! Bed was super comfortable. Wish the late night menu had more snack options but I guess that's why there is a minibar
I expected more for $250/night. Staff was nice but the room was average-sized, dimly lit and the aesthetic of the shower compromised some of its functionality. There were also things beyond their control (maybe) but the heating unit was a bit noisy and there was a loud…
Stayed here for two nights with family in two deluxe King and Queen rooms. Hotel was fun. Bar and restaurant area was fun and good. Location is great for a fun weekend. Room seemed a bit dated. You can see the hotel is in a very old building and one roomed smelled very musty.…
"Rooms right next to the elevator are a little more noisy"
"Not sure there is a good room."
"Higher floors had awesome views. Spend the extra money and get the suites!"
"Higher floors are quieter"
"Avoid wheelchair room, get high floor, bring your own sheets"