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Hilton Garden Inn Durham Southpoint

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Traveller (23)
Room & Suite (44)
Dining (9)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“ruth chris”(18 reviews)
“great location”(73 reviews)
“strip mall”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Hilton Garden Inn Durham Southpoint
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Durham Southpoint
Special Offer: Double Points, Every Stay
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (631)
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612 results
Traveller rating
346
173
62
16
15
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346
173
62
16
15
Show reviews that mention
All reviewsruth chrisgreat locationstrip mallsouth pointshopping and restaurantsbreakfast staffpleasant staynice hotelchapel hillrtp areabusiness tripchecking ina great place to staybusiness centereasy accessfront desk staffexcellent stay
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1 - 5 of 612 reviews
Reviewed 5 days ago

The company I was working for chose this hotel for me, overall it was fine considering it was a business trip, but one staff member at the restaurant was providing absolutely horrible service and she could be heard complaining about lack of tips when she...More

Review collected in partnership with Hilton Garden Inn
Thank Chris M
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 4 days ago

Dear Daddymak, Thank you for your review. I'm sorry about the waitress and her poor attitude. This is unacceptable and will be addressed with the staff immediately. I appreciate you calling all of this to my attention. We hope to have the opportunity in the...More

Hotel's Favourite
Reviewed 22 January 2018

We stayed here due to how close it was to Chapel Hill and PF Changs. The staff was great. Jess at the desk, Monti( i think was his name-young man, tall with a great radio voice), Raven at the bar(pours a great scotch which btw...More

Thank EDDY-H
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 25 January 2018

Dear Eddy-H, We are delighted to hear that you enjoyed your stay with us while in Durham. Jessika and Marsalis is truly an asset to our team and we are fortunate to have them. We will be sure to recognize both of them for their...More

Reviewed 5 days ago

My husband and I were traveling through Durham and chose to spend the night at this hotel. The location is great! There are many eateries as well as a very nice mall and AMC theater across the street. The hotel was nice as well as...More

Thank Shawn H
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 4 days ago

Dear Shawn H,

Reviewed 6 days ago

My experience was so top of the line that I cannot tell you enough of how Perfect your staff was. From the front desk, to your food to your servers. Ruth Chris staff was also excellent in all areas...

Review collected in partnership with Hilton Garden Inn
Thank MarcelCapo
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 4 days ago

Dear MarcelCapo, Thanks for your kind words! I'm happy to hear you enjoyed your visit and interactions with our team. They take pride in providing exceptional service.

Reviewed 6 days ago

We stayed at the hotel for one night. The hotel staff was friendly and helpful. Although the lobby appeared to be renovated a short time ago, the rooms were showing their wear. The bed was not as comfortable as at most HGIs. It was too...More

Thank JoeBoxter
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 4 days ago

Dear JoeBoxter, Thank you for taking the time to tell us about your experience at our hotel! I am glad to hear you found our staff polite and helpful. While we are excited about the changes we are made to our lobby; we are equally...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$128 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Durham
#5 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Durham
#5 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (44)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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1947Mom0
10 May 2016|
AnswerShow all 2 answers
Response from Lee S | Reviewed this property |
Continental breakfast is $6.95 while a cooked-to-order breakfast was $10.95 for my stay in April. No coupons were available. I opted to hold out for lunch across the street at SouthPoint shopping center where there are... More
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Room Tips
"Whole place seems pretty quiet personal preference is always top floor so u don't hear footsteps above."
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"upperfloors facing to the parking lot"
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"Rooms on the shopping center side, not Fayetteville Rd"
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"No real benefit as for views other than the mall overlooking Fayetteville Rd."
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