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Hilton Garden Inn Durham Southpoint

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#12 of 70 Hotels in Durham
Certificate of Excellence
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Hilton Garden Inn Durham Southpoint
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480 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Sylva, United States
Reviewed 3 days ago NEW

The hotel has a great location across the street from a great mall and easy access to food and Chapel Hill, but the beds are some of the worst beds I have ever slept in at a hotel. We dreaded to return each night and were weary from lack of sleep. Very hard beds !

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank letitiab2017
Belleville, United States
Reviewed 4 days ago NEW

I stayed at this hotel for a couple nights during my business trip an Raleigh. The entire time I was there the staff was friendly, the hotel was clean, and the rates were reasonable. If you are looking for a place that provides easy access to restaurants, shopping, and a Starbucks coffee joint, then this is your place.

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Thank colbyr138
Raleigh, North Carolina
Reviewed 1 week ago

We stayed here b/c my wife's work was half mile away and weather condition didn't permit to drive home. We stayed one night and it was a great stay at this property. Clean rooms, great service, breakfast was hot and made-to-order. I'd definitely recommend this property for any purpose. Come check itout.

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Thank mparikh
Reviewed 2 weeks ago via mobile

Booked a room, went on my lunch break to pay for the room. Came in the next night to check in and room was cancelled because the front desk doesn't train their people. Invest in your people zo your business can flourish . Had to call my job and fax the card number. Had to wait for all the processes...

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Helpful?
Thank Frank W
Michael D, Front Office Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Frank W, I'm sorry to hear of the inconvenience you experienced during your stay with us. Your original reservation was unfortunately cancelled not by our hotel, but by the site the reservation was made through due to a booking violation. Our front desk staff is always more than happy to help accommodate to the best of our ability. We hope...

Greenville, United States
Reviewed 2 weeks ago

I am an over the road truck driver. I decided to visit friends during the Christmas holiday. Hotel was located across from shopping center where I could finish my Christmas shopping and also the restaurant in the hotel was excellent. The decorations were excellent for the holiday. A very nice experience, I will be back soon.

Review collected in partnership with Hilton Garden Inn
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Thank andreaj928
Chicago, Illinois
Reviewed 3 weeks ago

Stayed here over Christmas with my girlfriend. It was very quiet and pleasant stay. The staff at breakfast was very friendly and accommodating. The beds were very soft and not very comfortable. The hotel is in a shopping center and across the street from a mall so it is convenient to many things. It is also just off the I-40...

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Helpful?
Thank diamondHH
Austin, Minnesota
Reviewed 3 weeks ago

We stayed here Dec 22- 26th while visiting our son, daughter in law, and new grandson. This was our 4th stay here. Great location at Southpointe Mall-- did some last minute shopping! Staff is always friendly, rooms are quiet and very clean. Great beds and pillows. We'll be here again in May!

Review collected in partnership with Hilton Garden Inn
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Thank Janice G
Venice, Florida
Reviewed 11 December 2016

Love staying here. Clean, comfortable and convenient. Ryan and front desk staff remember folks, makes guests feel special Convenient to Cisco and shopping. Safe and Rith Chris us added bonus for drinks and dinner

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Thank E2469EVlouisep
Wilmington, North Carolina
Reviewed 10 December 2016

We stayed here for the first time mainly because of proximity to Duke medical center. The front desk staff were awesome!! The rooms were very clean and so comfortable. The restaurant staff were also great! The shuttle bus driver was so kind! We will definitely stay here again as we have more trips coming up. Thanks accommodating Hilton Garden Inn...

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Thank Brenda W
Saint Charles, Illinois
Reviewed 5 December 2016

Had a great experience. Stayed here as a parent of the team. Chose it because it was the team hotel. They did an awesome job of taking care of us and our girls. Breakfast was great. Location was good. Nice to be near the shopping center and not have to drive to have a quick diversion. Good restaurants nearby. Nicole...

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Thank Lita J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Durham Southpoint

Address: 7007 Fayetteville Rd, Durham, NC 27713-8725
Region: United States > North Carolina > Durham
Price Range: £98 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton
Hotel Style:
#4 Business Hotel in Durham
#6 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Durham Southpoint staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Durham Southpoint staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved the suite.”
 of 5 bubbles SylvainC_11, 1 Sep 2016 | Read review
“Upper floor was very good”
 of 5 bubbles 812TonyZ, 2 Mar 2016 | Read review
“Just know that management really does not care. Go to corporate if you have issues.”
 of 5 bubbles Mmkar, 8 Jan 2016 | Read review
“Rooms on all floors are very quiet.”
 of 5 bubbles italianmaid, 4 Sep 2015 | Read review
“Obviously, the further away from the elevator, the better.”
 of 5 bubbles KimR326, 12 Jul 2015 | Read review
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