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Red Roof Inn Chapel Hill

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Red Roof Inn Chapel Hill
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121 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Reviewed 1 week ago via mobile

I stay here a good bit. Rooms are consistently well maintained and friendly. Staff are experienced and pleasant. I've not had any issues with noise although there are always large trucks, construction vehicles in the parking lot. Best deal in the Triangle

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Helpful?
Thank Chris M
Reviewed 1 week ago via mobile

I found this place and called them to confirm parking for my large trailer. They have a dead end road in front of the hotel and the large trucks park on it so parking is limited but was easy enough for me sobe there were only the other trucks the when I arrived. Front desk clerk was excellent and had...

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Thank John R
Boulder, Colorado
Reviewed 2 weeks ago

We had a late flight in and arrived at 1AM. it's a great place if you need super minimal accommodations and somewhere just to sleep for a night. Front desk was really nice. It's a no smoking motel, however it is definitely one that was previously not. If you are sensitive to smoke, you'll definitely notice the smell right away....

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Thank Lisa T
Reviewed 5 weeks ago via mobile

I visited the Red Roof Inn.. In Durham NC off hwy 55 for 3 days 2 nights it was my Birthday I had a great time me an my friends.. Marcus the front desk clerk was very helpful an friendly I truly enjoyed my visit an will definitely be coming back.. Vicky

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Thank msleopard
Durham, North Carolina
Reviewed 9 March 2017

I come and stay at this location all the time and never had a problem with safety, The Staff is always friendly and Bryant always has my room ready for me at check in and has been one of the main reason I stay, the rooms are always clean and room are in good conditions flat screen TV's, hardwood floors,...

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3Thank larry1smith101
Virginia Beach, Virginia
Reviewed 1 March 2017

Granted this is a no frills hotel however my experience was horrendous. To start the receptionist called me baby during the check in process. The room was fine and tidy on the first night. Upon arrival back on the second day the beds had not been made, there were new towels however the old, wet towels were still sitting in...

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Helpful?
Thank dkfloyd1
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Dkfloyd1, I want to apologize your most recent stay here was less than exceptional. First let me address the staff here. It is unacceptable to have any one of our associates address any guest with anything other than their name, ma'am or sir. My staff has been well trained and will continued to be trained to better address anyone they...

Kershaw, South Carolina
Reviewed 27 February 2017

This hotel is NOT SAFE . A murder took place right in front of our room . I called the front desk to report the gunfire and noise and the man lied to me and told me it was just a " medical problem " with someone and that was why EMS was there . There was NO thought given...

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Helpful?
Thank Cindy K
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Cindy K, Thank you for your response, I would first like to say our hotel is located in a very safe area. There was an incident which occurred while you were a guest here. This incident was not a random incident, and no other guests were in danger. While it is unfortunate this did occur, this is something that was...

Raleigh, North Carolina
Reviewed 27 February 2017

I stayed here one night, after a UNC game. Room was clean, but there were herds of rowdy teenagers running and screaming obscenities all night. I called the desk, they sent security twice but the kids just came back out right after security sent them to their rooms. Then I heard on local news yesterday that someone was shot and...

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Helpful?
Thank Heelfan4ever
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Heelfan4ever, Thanks for telling us about your stay. We do provide each guest with a clean, comfortable room, while giving the best customer service in the area. Sorry about the teenagers being bothersome, we will work with our security to find better ways to handle those issues. Moving forward, we hope to serve you again next time you are in...

Lansdale, Pennsylvania
Reviewed 22 February 2017

Stayed here for my first ever TARHEELS game at UNC. Booked on expedia/prepaid got a great deal. I had previously booked through another travel site however did not prepay at that time so when I saw a better offer come around, I canceled that and re-booked with the better price. Easy friendly check in process. Hotel is easy to find...

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Thank R M
Toronto, Canada
Reviewed 12 January 2017

the worst experience with a hotel attendant. i stop by to spend a night because a winter storm alert. the receptionist initially told me a price ... i tried to book thru internet but i give up i went to reception to book the room...and i was shocked when he told me a higher price than what he initially said...

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Thank ramo115

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Amenities

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  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Questions? Get answers from Red Roof Inn Chapel Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor, back row facing away from the main road.”
V696JSlisat, 10 Apr 2017 | Read review
“all rooms are good”
larry1smith101, 9 Mar 2017 | Read review
“Ask for a room that is not on the ground level”
dkfloyd1, 1 Mar 2017 | Read review
“There are NO rooms safe here .”
U2139TXcindyk, 27 Feb 2017 | Read review
“I would stay on 2nd or 3rd floor only as a personal preference”
R282MOrm, 22 Feb 2017 | Read review
5 of 5