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Hilton Durham near Duke University

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#12 of 72 Hotels in Durham
Certificate of Excellence
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Hilton Durham near Duke University
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315 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Burlington, Massachusetts
Reviewed 5 days ago NEW

The bathroom wasn't cleaned properly. Room was cold. The heating didn't work properly and it was very loud. Breakfast was poor quality. I would not stay here again and I would not recommend it to others.

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Helpful?
Thank J B
McKinney, Texas
Reviewed 6 days ago NEW

No Hh lounge, had to pay extra for "free" breakfast. digital key did not work. Overall an "OK" property but I stayed at a Westin the next day and there is no comparison. Hilton has gone way down in the last 5 years and they need to invest money in renovating their properties or open new ones. It is now...

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Helpful?
Thank BusTravelr2967
Charlotte, North Carolina
Reviewed 1 week ago via mobile

We stayed here for Duke University's Parents' Weekend and enjoyed our stay. The room was very spacious, clean, and well appointed. The location is good, but not great. We were especially pleased with the air filter unit in the room which was an excellent remedy for allergies. We slept like babies!

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Helpful?
Thank SuperK3_0
dougpender10, Manager at Hilton Durham near Duke University, responded to this review

Dear SuperK3_0, Thank you for taking the time to share your feedback! We are glad to hear that you enjoyed your stay. We are the only hotel in the Triangle area with offers PURE allergy friendly rooms, and we are so happy that you slept well! Thank you for being a valued guest and we hope to see you again...

Apison, United States
Reviewed 1 week ago

Very close to Duke which made early meetings easy to get to. Very friendly and courteous staff. The room was very clean and spacious. WiFi worked well. Beds were very comfortable and staff made it a very pleasurable stay.

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Helpful?
Thank 545kylerp
dougpender10, Manager at Hilton Durham near Duke University, responded to this review

Dear 545kylerp, Thank you for your five-star review! We truly appreciate your compliments and are pleased that you enjoyed your stay. Thank you for being a valued guest of the Hilton Durham near Duke University! Warm Regards, Doug Pender Doug.Pender@Hilton.com

Lake Orion, Michigan
Reviewed 2 weeks ago

I stayed recently in November for work. I usually stay in other non-Hilton properties and this time I stayed because of the convenient location and room availability (size). The Hilton app is a plus in some respects compared to Marriott, but the electronic key is in my opinion helpful but a bit overrated. Checking in and selecting a room is...

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Helpful?
Thank ioj27
dougpender10, Manager at Hilton Durham near Duke University, responded to this review

Dear ioj27, Thank you for your five-star review! I am sure that fellow travelers will find your review helpful as well when deciding on a hotel in the Durham area. We also appreciate your feedback regarding our new Digital Key program, as we want to make it the best experience for you and other guests! Thank you for your compliments...

Reviewed 2 weeks ago

Nice facility, wonderful lobby, excellent breakfast. Room was large, comfortable, and quiet. Staff was friendly and responsive. The cavernous lobby, with a roaring fire, was open and inviting, with an open area with a bar and dining area. The fitness center could be larger and use an update. If there were a sauna and an indoor pool, they would round...

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Helpful?
Thank 855joycec
dougpender10, Manager at Hilton Durham near Duke University, responded to this review

Dear 855joycec, Thank you for taking the time to write a review on Tripadvisor! We appreciate your feedback and are glad to hear you really enjoyed the lobby and your guest room. The fireplace is a popular place during the colder months! Thank you as well for your feedback regarding the fitness center. There are additional renovations planned in 2017,...

Illinois
Reviewed 2 weeks ago

I was able to pick my own room and picked one in a corner. It was quiet. We had a deluxe room that served us well. This hotel and staff is very nice. My only complaint is the breakfast. The steam table does not keep the food hot. We ordered an omelet and it took 20 minutes to arrive

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Helpful?
Thank archibad
dougpender10, Manager at Hilton Durham near Duke University, responded to this review

Dear archibad, Thank you for your excellent review and feedback! We are glad you enjoyed your corner room with larger floor to ceiling corner windows. Thank you for letting us know about the breakfast quality as well. I understand that by taking a long time to get your food, it can cause disruption to a busy day. I apologize that...

Jacksonville, Florida
Reviewed 2 weeks ago via mobile

Stayed here for a small conference. Found the rooms clean and quiet. The bar is great for networking and the service at the high top table was excellent which isn't always the case in my experience. It's also within walking distance of a Cracker Barrel which I enjoy for breakfasts.

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Helpful?
Thank Patrick O
dougpender10, Manager at Hilton Durham near Duke University, responded to this review

Dear Patrick O, Thank you for your five-star review on Tripadvisor! We greatly appreciate the feedback. I will be sure to pass along your compliments to the bar staff for their excellent service. In addition to Cracker Barrel restaurant being within walking distance, our complimentary shuttle service is happy to take you anywhere to dine within a five-mile radius of...

Hurst, Texas
Reviewed 3 weeks ago

My husband had surgery at Duke Medical Center during our stay. The staff and service was outstanding and helped us through a very difficult time. The hotel is clean and well-maintained. The restaurant was an added bonus - excellent food and service! We enjoyed our stay and would definitely return.

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Helpful?
Thank F4100VOsharond
dougpender10, Manager at Hilton Durham near Duke University, responded to this review

Dear F4100VOsharond, Thank you for taking the time to share your feedback and provide a five-star rating on Tripadvisor! I understand being away from home can be difficult, especially when travelling for medical reasons. It is very meaningful to us to know that we helped make you more comfortable while in Durham. We hope you can return again for a...

Saint Louis, MO., United States
Reviewed 3 weeks ago

Good location to Duke University. Staff very accommodating and pricing is sufficient. Three days of happiness spent with family members from 3 different states. Variety of restaurants in close proximity. Even received a printed map to the football stadium and information about free shuttle to various locations.

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Helpful?
Thank Lois J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel completed full, multi-million dollar renovation including all guestrooms and suites as of May 2013 ~ Located 2 miles from Duke University & Duke Medical Center ~ Only hotel in Raleigh Durham area to offer certified "Allergy Friendly" PURE rooms ~ All rooms feature mini fridge, digital laptop safe, HDTV with 60+ High Definition Channels and music ~ Complimentary wireless Internet access in all guestrooms and lobby ~ Courtesy transportation within a 5 mile radius ~ Complimentary on-site parking ~ 24 Hour Hilton Fitness by LifeFitness® ~ Complementary 24 hour Business Center (PC+MAC) ~ Seasonal outdoor pool & whirlpool(May-October)~ Starbucks® We Proudly Brew Coffee Bar ~ Bluestone Grille & Bar offering seasonal flavors of Carolina, and featuring a bountiful Hilton Breakfast Buffet ... more   less 

Additional Information about Hilton Durham near Duke University

Address: 3800 Hillsborough Rd, Durham, NC 27705-2328
Region: United States > North Carolina > Durham
Price Range: £104 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Durham near Duke University 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Durham Near Duke University Hotel Durham
Hilton Hotel Durham
Durham Hilton Hotel
Hotel Style:
#2 Green Hotel in Durham
#3 Romantic Hotel in Durham
#11 Business Hotel in Durham
#15 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Durham near Duke University staff and other travellers.
2 questions
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Rock Island, Illinois
over a year ago
over a year ago

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Questions? Get answers from Hilton Durham near Duke University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front-desk staff are very accommodating and graciously assist with anything you may need, day or night!”
 of 5 bubbles 964rochelleb, 11 Nov 2016 | Read review
“the fifth floor was very quieet”
 of 5 bubbles stems22, 28 Oct 2016 | Read review
“Ask for the newly renovated rooms”
 of 5 bubbles SEE1981, 14 Jul 2016 | Read review
“The hotel also offers hypoallergenic Pure Air room for allergy sufferers”
 of 5 bubbles williamh626, 4 Jun 2016 | Read review
“The upper floors are very quiet, and the suites are very roomy.”
 of 5 bubbles mschultz6, 22 Mar 2016 | Read review
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