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WoodSpring Suites Fayetteville West

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Room & Suite (12)
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Overview
  • Excellent66%
  • Very good10%
  • Average3%
  • Poor6%
  • Terrible15%
30 Oct 2017
“Overnight Stay”
7 Oct 2017
“Horrible Experience”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Offers from WoodSpring Suites Fayetteville West
Special Offer: Now a Pet-Friendly Hotel
Offers from WoodSpring Suites Fayetteville West
Special Offer: Now a Pet-Friendly Hotel
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
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Traveller rating
42
7
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9
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LanguageEnglish
42
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9
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1 - 5 of 64 reviews
Reviewed 30 October 2017 via mobile

Needed to get away for the night and didn’t want to spend much. Found this hotel on hotels.com and figured I’d give it a shot. I figured it couldn’t be that bad considering the location. Very clean, spacious room, polite and courteous staff. My husband...More

Thank KJohn2016
Response from Heather L, Guest Relations Manager at WoodSpring Suites Fayetteville WestResponded 19 December 2017

Thank you so much for commenting on your recent stay with us. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you...More

Reviewed 7 October 2017 via mobile

This hotel sucks. The only good thing about this place is the customer service. Throughout the night, the toilet would randomly run, there was a loud knocking on the walls literally ALL night. The tv remote didn’t work, the tv was blurry, a spider came...More

Thank Christina P
Response from Heather L, Guest Relations Manager at WoodSpring Suites Fayetteville WestResponded 19 December 2017

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing to stay with us.

Reviewed 6 June 2017 via mobile

I am beginning NOT to trust reviews on trip advisor anymore. This place is horrible. The entrance is filled with people hanging out, smoking and feeding birds, like homeless bombs. We requested "none smoking rooms on the first floor" since they said it was available....More

1  Thank brownsugar072
Response from Heather L, Guest Relations Manager at WoodSpring Suites Fayetteville WestResponded 10 July 2017

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.

Reviewed 9 May 2017 via mobile

The receptionist during check in was very nice and polite. The hotel was very well maintained and management was very attentive, she handled everything that was needed during our stay. The rooms was very clean and smelled fresh and one of the house keepers helped...More

Thank quinnabee
Response from Heather L, Guest Relations Manager at WoodSpring Suites Fayetteville WestResponded 17 May 2017

We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for...More

Reviewed 5 January 2017 via mobile

I really enjoyed my one week stay here while on a business trip. Very clean rooms and convenient location. Demetrius was very friendly and attentive with a smile that made you feel right at home. Their maintenance man Jim is simply amazing. He was very...More

1  Thank Lisa B
Response from Heather L, Guest Relations Manager at WoodSpring Suites Fayetteville WestResponded 12 January 2017

On behalf of our entire staff here at WoodSpring Suites we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$44 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms, Accessible rooms
Details
Price range
US$44 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms, Accessible rooms
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Traveller (3)
Room & Suite (12)
Questions & Answers
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Room Tips
"3rd floor has smoking rooms, the rest of the facility is smoke free."
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"If you want a good night's sleep, ask and/or learn if there are kids above or below your room."
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"4th floor nobody above you :)"
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"Hotel is far enough from traffic to not be an issue."
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