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Fairfield Inn Fayetteville

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Fairfield Inn Fayetteville
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193 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Warm Springs, Oregon
Reviewed 3 weeks ago

Very quick check in and front desk staff was professional. Small lobby and eating area. Outdoor pool. 1 elevator, but there are outdoor stairs at each end of the building. Rooms are small. Decor is in need of upgrade and remodel. Bed mattress was a little tired, but the pillows were nice. Very small bathroom, ie cannot not close door...

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Helpful?
Thank e h
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear E H, Thank you for sharing information about the hotel on this web site. We appreciate your time and consideration. Sincerely, Raffael Ormeggio General Manager

Orlando, FL
Reviewed 3 weeks ago

It's one thing to rate a hotel on it's general appearance but quite another to rate the overall performance of the hotel's management. Basically the room was very clean and presented well however, there was a dead fly on the mirror over the bathroom sink and a used wash cloth on the shower curtain rod that I missed on first...

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Helpful?
Thank paull2002
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, We are sorry that your stay was not a good one. I received no e mail or message to contact you but in the e mail we send out to people who check out is my personal cell number incase of any issues. Please feel free to contact me there or at the hotel number 910 487 1400...

Reviewed 4 weeks ago

My sisters and I stayed for about 10 days. Our reservations were originally for Fairfield Inn in Lumberton unfortunately, they were shut down due to flooding. We were provided excellent service by all staff, Marcus, Amani, L'Keisha, Toni and Cynthia were exceptional! They went above and beyond to ensure our stay was a pleassant one. Including the General Manager. Always...

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Helpful?
Thank anne M
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again very much. Sincerely, Raffael Ormeggio raffael.ormeggio@marriott.com

Lebanon, Virginia
Reviewed 23 October 2016 via mobile

Being a loyal Marriott customer I selected this property solely based on location. Room was Marriott Clean and well appointed. Bed was comfortable and the HVAC worked fine. Staff was super courteous. Breakfast was above average with an excellent selection. Be aware that this property is semi-exterior. If you want the security of an indoor room Ask for a room...

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Helpful?
Thank ClinchMtnMan
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself, we appreciate your feedback and hope to see you back again real soon. Sincerely, Raffael Ormeggio General Manager

Southport, North Carolina
Reviewed 9 October 2016

Instead of riding out Hurricane Matthew near the coast of North Carolina, my husband and I decided to head inland for peace of mind and to use our Marriott certificate. Upon careful consideration, the Fairfield Inn Marriott in Fayetteville was chosen due to relatively close proximity and being a Marriott affiliate. Reservations were made through the Marriott reservation system and...

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Helpful?
Thank Ladd298
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Lillian and Peter, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio General Manager

El Paso, Texas
Reviewed 21 September 2016 via mobile

Below are all of the pictures off hairs in the bathroom area: shower, floor, toiket, and sink. They offered a measily 700 points! Breakfast was great and the service was nice, but the filth is something that I can't overlook. I am still wating to I hear from the manager. I would stay elsewhere in the future.

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Thank Hsphoser36
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Please accept my apologies for your room not being as clean as it should have been. We are conducting an internal investigation as to why this happened and we will be using this to hopefully illuminate it form happening again in the future. We appreciate your feedback. Sincerely, Raffael Ormeggio General Manager

Reviewed 4 September 2016

I had noted in my reservation I would be traveling with my 2 autistic grandsons. Upon arriving the front staff was extremely kind, went out of their way to provide a wonderful room for their needs. The manager Raffael emailed me several times beforehand ( I was on the road and didnt see it) to ask if I had any...

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Thank Tara S
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again in the future. Sincerely, Raffael Ormeggio General Manager

Jacksonville, Florida
Reviewed 25 August 2016 via mobile

When my driver pulled up to this hotel, my first thought was, "this must be a mistake," and indeed it was. Our local contact had given us the wrong hotel. My driver was insistent upon finding somewhere else, but after traveling all day, I was exhausted. The aesthetics of this hotel leaves much to be desired. It is quite aged,...

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Helpful?
Thank drac820
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio

Williamsburg, Virginia
Reviewed 12 August 2016 via mobile

Most of the reviews here are spot on: good breakfast, outstanding and helpful staff, convenient location to key sites in Fayetteville. It is an older property but appears to have been recently updated. One area they need to work on is the air conditioning which was unable to effectively remove the summertime humidity in our two rooms.

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Helpful?
Thank pgolden
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio

Lebanon, Pennsylvania
Reviewed 14 July 2016

We walked into the lobby around 4:pm after a 7 and half hour trip from PA. and was greeted with hi welcome to Fairfield Inn..Right from the start we new that it was going to be a good stay...We got a room on the third floor which was easy to get to and had everything that we needed.The room was...

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Helpful?
Thank soldierboy173
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Thank you very much for filling out a survey on this website. From the entire staff and myself we appreciate your business and hope to see you back here real soon. Sincerely, Raffael Ormeggio General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated facility located adjacent to Cross Creek Mall. ... more   less 

Additional Information about Fairfield Inn Fayetteville

Address: 562 Cross Creek Mall, Fayetteville, NC 28303-7246 (Formerly Fairfield Inn Marriott Cross Creek Mall)
Region: United States > North Carolina > Fayetteville
Price Range: £69 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Fayetteville 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn
Hotel Style:
#14 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Fayetteville staff and other travellers.
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Questions? Get answers from Fairfield Inn Fayetteville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor rooms have direct access to parking lot.”
 of 5 bubbles eh741, 14 Nov 2016 | Read review
“Empty beer boxes on the balcony at the entry to the room just down from mine and cigarette smoke half the night under the door.”
 of 5 bubbles paull2002, 11 Nov 2016 | Read review
“The rooms on the third floor are enclosed and do not have balconies.”
 of 5 bubbles Ladd298, 9 Oct 2016 | Read review
“both interior and exterior rooms”
 of 5 bubbles 905taras, 4 Sep 2016 | Read review
“Our room faced the front...the main strip...good view. room 344.”
 of 5 bubbles soldierboy173, 14 Jul 2016 | Read review
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