We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Gastonia

155 reviews
Save
Traveller (32)
Room & Suite (29)
Dining (7)
Overview
  • Excellent50%
  • Very good35%
  • Average7%
  • Poor3%
  • Terrible5%
Travellers talk about
“indoor pool”(12 reviews)
“front desk”(21 reviews)
“room was clean”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Gastonia
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (155)Write a Review
Filter reviews
152 results
Traveller rating
74
52
11
6
9
Traveller type
Time of year
LanguageEnglish
74
52
11
6
9
Show reviews that mention
All reviewsindoor poolfront deskroom was cleanup to datebreakfast barstay there againking roomone night staythe young ladywent out of her waycharlotte areacoffee makerhielightningenyinterstatepet
FilterEnglish
Updating list...
1 - 5 of 152 reviews
Reviewed 1 week ago via mobile

My trip went from the worse ever to the best.One of the Front desk lady Samantha at the front desk was VERY ILL-MANNERED she had an attitude with everything she said and the way she talked to a guest that was ahead of me was...More

Thank MindynTerry
Response from Alexia M, Manager at Holiday Inn Express GastoniaResponded 1 week ago

Dear Mindy Frank, Thank you so much for you feedback. We are truly sorry for the behavior of our staff member and assure you this is being addressed. With that said, we are so thrilled that Theresa and Stephanie were able to turn your stay...More

Hotel's Favourite
Reviewed 29 September 2017 via mobile

So let me tell you guys about my stay so me and my fiancé stay here about twice a year every year and his company gets a discount so I can't really say much or complain (we don't pay for it so who am I...More

1  Thank Carrybeal
Response from Alexia M, Manager at Holiday Inn Express GastoniaResponded 6 October 2017

Dear Definitely Returning, Wow what an awesome review! I am so glad to hear you enjoyed your stay at the Holiday Inn Express-Gastonia. I am also excited to hear Stephanie and David met your needs and expectations. We look forward to welcoming you back soon.

Reviewed 17 December 2017 via mobile

This property has been renovated recently and it is comfortable, quite pretty, and clean. Everything in our room seemed to be almost new, and the bed was so comfortable. Customer service was exceptional, as EVERYONE from management to housekeeping were friendly, helpful, and sweet, even...More

Thank OldHandatThis
Response from Alexia M, General Manager at Holiday Inn Express GastoniaResponded 18 December 2017

Thank you so much for your kind comments. We strive on a daily basis to go above and beyond for our guests. I'm so glad our staff was able to take great care of you during your stay. We genuinely appreciate your feedback! Sincerely, Leanne...More

Reviewed 25 November 2017

The hotel isn't in the best location but it is close to the interstate and all things Charlotte. The hotel is very clean and the staff very friendly. The breakfast bar had different offerings (the veggie omelets were good!). I think it has the best...More

Thank Beachmeezer
Response from Alexia M, General Manager at Holiday Inn Express GastoniaResponded 27 November 2017

Thank you so much for your kind comments. I am so glad you had an enjoyable stay. We genuinely appreciate your business and your feedback! Sincerely, Leanne Bryan General Manager

Reviewed 10 November 2017

This is a typical Holiday Inn Express. Great, friendly staff with a very good breakfast that offers a little something for everyone. Right off I85. Indoor pool is nice and there is a gazebo with seating outside.More

1  Thank uncpig
Response from Alexia M, General Manager at Holiday Inn Express GastoniaResponded 13 November 2017

Dear uncpig, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. Alexia McCrary Assistant General...More

View more reviews
PreviousNext
12345631
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (29)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Sheri C
11 August 2016|
AnswerShow all 2 answers
Response from Alexia M | Property representative |
$25.00 per pet, per night
0
Votes
NortNort
9 April 2016|
AnswerShow all 2 answers
Response from Alexia M | Property representative |
exception can allowed 35lbs only
0
Votes
Room Tips
"Some rooms are right next to (as opposed to across from) the elevator which can be distracting and noisy."
Read review
"rooms in 100s are close to pool and breakfast but tucked down a hall that is very quiet."
Read review
"higher rooms better"
Read review
"No problem with first floor room"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing