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The Cascades Mountain Resort

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Traveller (35)
Room & Suite (26)
Pool & Beach (13)
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Overview
  • Excellent36%
  • Very good24%
  • Average14%
  • Poor19%
  • Terrible7%
Travellers talk about
“indoor pool”(17 reviews)
“hot tub”(11 reviews)
“great slide”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (113)
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113 results
Traveller rating
38
28
16
22
9
Traveller type
Time of year
LanguageEnglish
38
28
16
22
9
Show reviews that mention
All reviewsindoor poolhot tubgreat slideold orchardribeyevisited this hotelonsite restaurantfall breakweekend tripwaffle makercrab cakesworking orderfire pitstayed nightsclean roomssized bedcomplimentary breakfast
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1 - 5 of 113 reviews
Reviewed 2 weeks ago via mobile

Booked to enjoy heated pool but it was so cold I never got in. Hotub was good. Air in pool room about 68. Brr!!! Room was clean and we'll equipped and staff were very helpful. Will check tempatures before we go to play again.More

Thank Myra W
Response from CMR-ManagementTeam, General Manager at The Cascades Mountain ResortResponded 2 weeks ago

Thank you for sharing the time you spent with us. We do apologize for the temperature of the room and the pool. We work to correct the temperatures when our guests are uncomfortable. Our hope is you brought it to the attention of our staff...More

Reviewed 3 weeks ago

If you are expecting a resort hotel, it is not. If you want to pay 5 star hotel resort rates near downtown Asheville or the Biltmore Estate get ready to pay $250 to $450 per night per room. But, If you want a great rate,...More

Thank GregRSVP
Reviewed 4 weeks ago

From the moment we walked to the front door this place seemed special and welcoming, with statues of deer to artwork of mountain scenery. The lobby was spacious with a roaring fireplace and comfortable sitting area as the focal point instead of the front desk....More

Thank Sue L
Response from CMR-ManagementTeam, General Manager at The Cascades Mountain ResortResponded 4 weeks ago

Thank you for sharing your experience at Cascades Mountain Resort. We are pleased you were able to enjoy so much during your getaway. We hope we will see you again very soon! Thank you again.

Reviewed 4 weeks ago via mobile

No shampoo. Told they were completely out for rooms. When mentioned to desk staff, they responded, "We went out and bought some and it should have been delivered to your room." It was never delivered . Pool towels hard to obtain. Breakfast was good, but...More

Thank Tisha G
Reviewed 10 March 2018

Don't let the name fool you. Apparently, the hotel is under some sort of renovations/updating. The work is extremely second rate and sloppy. Our room did not get made up today. We went to the front desk and asked for clean towels, and they didn't...More

Thank Paula H
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Best Value Properties in Hendersonville, NC
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$114 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (26)
Pool & Beach (13)
Dining (10)
Family and Play Areas (2)
Questions & Answers
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thepromomodel
27 May 2017|
Answer
Response from thepromomodel |
Why didn't Mr. McLean or anyone else contact us after we notified staff of the blood on the mattress and floors, make-up on our "clean" handtowel, and lots of dirt and fur on the furniture and floor? When we asked to speak... More
0
Votes
thepromomodel
27 May 2017|
Answer
Response from thepromomodel |
Why was there BLOOD ON THE FLOOR OF OUR VANITY AREA and ON THE FLOOR IN THE CORRIDOR? Why didn't the staff, including General Manager, Mr. McLean, ensure this blood was removed properly because it was still there 2 days... More
0
Votes
Room Tips
"Simply choose another hotel"
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"We liked being on second floor so we did not hear noise from the pool area. There is no elevator."
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"A budget hotel at a mid-range price."
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"The rooms they say are facing the pool......they leave out the fact that there is a wall between your room..."
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