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Biltmore Suites Hotel

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171 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Lexington
Reviewed 6 days ago NEW

Room was disgusting. Stains all over couch. Stains on the ceiling. Jacuzzi was dirty and caulking was cracked and terrible looking all over. Mattress seemed that it needed to be replaced years ago. There were only 2 tiny pillows for the king sized bed.

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Thank 943brittneyp
Concord
Reviewed 6 days ago NEW

Service was great, bathroom wasn't very clean, hair in the shower. However overall experience was great. I would recommend this hotel. Bed was very comfortable. I feel with a little updates to the room, my experience would have been excellent.

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Thank Camille C
Rocky Mount, United States
Reviewed 6 days ago NEW

The staff was extremely welcoming and friendly, especially Mrs. Carol and the petite lady who worked with her. This was an ideal location since the wedding was held at the beautiful castle. I will certainly utilize your hotel for my future accommodations, whenever I am in the area again.

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Thank Kathy S
Stuart, Virginia
Reviewed 6 days ago NEW

The service was great. The rooms left a lot be desired. There was no toilet paper, the bed sheets didn't fit properly and there was a 700 year old tv in the room. The mirror was broken and didn't roll like it was suppose to to become a window from the bedroom to bathroom. Overall I was very disappointed because...

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Thank dustint774
Mount Airy, Maryland
Reviewed 2 weeks ago

opted for low $$ to save money. establishment is definitely beyond its useful life. bathroom did not look clean: shower was rusted and could have been infiltrated by mold. enclosure did not travel on its tracks very well. continental breakfast was scant but adequate I guess, for the overall low price. positives: bed was ok, free wifi was good; tv...

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Thank Jerry K
Greensboro, North Carolina
Reviewed 3 weeks ago

This was a spur of the moment trip for me and my wife. Check in was easy and friendly. Room was clean and check out was also nice. We were very pleased. We will definitely go back again,nice location also.

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Thank 640terrencej
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for choosing us for your get away. We are so pleased that your visit when well. We look forward to your return.

Lynchburg, Virginia
Reviewed 19 January 2017

Welcomed with a VERY friendly person that saw to our needs... PET FRIENDLY with only a 10 charge! ROOM was excellent and clean. Jacuzzi tub worked well and we truly enjoyed our stay. I would have given them a 5 if was not for MINOR water damage over our heads in the tub.

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Thank bigbopper1315
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for your visit to our hotel and thank you for your positive feedback.

Randleman, North Carolina
Reviewed 11 January 2017

I work in Greensboro but I live 30 miles away. They worked with my situation with kindness and understanding. The staff is awesome. The room was clean and so relaxing. The parking lot was maintained 👍

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Thank kimberlybU4915RS
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

We are so glad we could be of service to you in your time of need. We hope we can help you again if needed in future.

Reviewed 1 January 2017

Staff friendly. Rooms and overall decor is very dated. Our mattress hasn't been changed every 8. The king mattress we slept on was manufactured in 1997!!! Breakfast was lacking no bread bagels English muffins. But there sure was a toaster. PRETTY DISAPPOINTED THAT OUR MILITARY DISCOUNT WASN'T APPLIED AND TOLD IT COULDN'T BE. WHEN ALL THE GM HAD TO DO...

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Helpful?
Thank Christina P
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks for your feedback. I am sorry you stay was lacking. We do serve Bagels and english muffins. We do also offer military discounts. Please call me at the hotel 336-812-8188 ext 326. I would like to speak to you about your stay. Kandi Hurley

High Point, North Carolina
Reviewed 8 December 2016

I did enjoy my one night but carpet needs to be clean because a smell was in the air. I would have loved free wine or non alcoholic beverages with a more romantic feel. I had to go out and purchase roses candles etc.. but for the price it was okay.

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Thank lacindrap
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks for your feedback. We look forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Biltmore Suites Hotel is conveniently located near Piedmont Triad International Airport, furniture shops, dining, shopping malls, and entertainment. The hotel offers many amenities to better accommodate your stay. The Biltmore Suites Hotel is the Triad's Best Value in Quality Accommodations. ... more   less 

Additional Information about Biltmore Suites Hotel

Address: 4400 Regency Drive, High Point, NC 27265
Region: United States > North Carolina > High Point
Price Range: £68 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Biltmore Suites Hotel 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Biltmore Hotel High Point
The Biltmore Hotel Greensboro Airport
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Questions & Answers

Here's what travellers have asked, with answers from Biltmore Suites Hotel staff and other travellers.
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Falling Waters
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another place... paid $72 for the night; saving money not worth the 'angst'”
 of 5 bubbles 669jerryk, 11 Feb 2017 | Read review
“ask for room not facing airport”
 of 5 bubbles Daytripper19-20, 31 Oct 2015 | Read review
“Note to travelers: This place books up quickly because of the high repeat business.”
 of 5 bubbles 807MarkP, 20 Sep 2015 | Read review
“Go to a different hotel”
 of 5 bubbles CherylAmburn, 18 Jun 2015 | Read review
“Rooms on the back side are surely more likely to be quieter. Be sure to check the room thoroughly and advise the front desk immediately of any shortcomings.”
 of 5 bubbles debraf787, 27 Dec 2014 | Read review
5 of 5