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Candlewood Suites Huntersville

150 reviews
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Traveller (16)
Room & Suite (33)
Dining (2)
Overview
  • Excellent54%
  • Very good24%
  • Average8%
  • Poor8%
  • Terrible6%
Travellers talk about
“extended stay”(8 reviews)
“front desk”(35 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)Write a Review
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78
34
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78
34
11
12
10
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All reviewswashers and dryersextended stayfront deskgreat staynon smokerslong stayfirst glancefull size refrigeratorneeded a place to staylaundry roomnice shoppingpull out sofaair conditioningbed was comfortablerenaissance festivalcupboardstove
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1 - 5 of 145 reviews
Reviewed 3 September 2017 via mobile

Made reservation there because they accommodate dogs and we were visiting family in the area. Knew it was under renovation but worse than expected. Expedia said king beds butt they're only Queens which was too small for two people and two dogs so we checked...More

2  Thank Todd G
Response from IHGService, Guest Relations Manager at Candlewood Suites HuntersvilleResponded 18 September 2017

Hi Todd G, Thank you for your stay and for taking the time to share your experience with us. I'm sorry to read that our room accommodation fell below your expectations. I do appreciate the feedback that you have listed. Our goal is to make...More

Reviewed 18 August 2017 via mobile

The only good thing I can say about this place was making the reservation with a very pleasant representative named April. Beyond that, I can safely say I would not recommend this place to anyone. Upon driving 9 hours to get to the Candlewood, we...More

2  Thank Terry B
Response from IHGService, Guest Relations Manager at Candlewood Suites HuntersvilleResponded 2 September 2017

Hi Terry B! Thanks for your candid remarks on your recent stay with us. I'm very sorry about the multiple issues that marred your stay particularly on the cleanliness and housekeeping of your assigned room. We take great pride in our brand, and it is...More

Reviewed 20 June 2017

Stayed in two rooms in this hotel for approximately a month and a half First problem one of the two air conditioning units not working (same problem in Landry/exercise room) the unit in the hallway also did not work. So on days when it was...More

2  Thank Lisa B
Management response:Responded 21 June 2017

Hi, First I would like to apologize for all the issues you incurred. Unfortunately our property is very old and has some issues that are out of our control. However we have started our renovation process which will eliminate most of the issues you had....More

Reviewed 18 May 2017

I visit this hotel often. I never experience any problems with staff or on the property. I will continue to visit this property. Staff is very nice and helpful. I will say this property is definitely due for a refresher.

1  Thank England I
Management response:Responded 22 May 2017

Thank you for your loyalty! We are glad that you enjoyed your time staying with us. We look forward to your next visit.

Reviewed 17 May 2017 via mobile

I gave this place 3 stars due the friendliness of every staff person I met. However this is an old looking and feeling hotel. Cheap furnishings, filthy laundry room, 1980ish fitness equipment. Although the laundry is free the washing machines are filthy inside and very...More

2  Thank Thomas S
Management response:Responded 22 May 2017

We apologize for the condition of our property. The new management team is working on renovations that are scheduled to take place sometime this year. We want to thank you for bringing this to our attention.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$104 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Huntersville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$104 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Huntersville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (16)
Room & Suite (33)
Dining (2)
Questions & Answers
Ask a question
Lorrainey12
4 June 2016|
Answer
Response from k9travelz | Reviewed this property |
There was no breakfast offered when I stayed there. There is a little store within the hotel where you can buy some basic food items. The hotel is located near many many many stores and restaurants.
0
Votes
Room Tips
"I would suggest that you do a walk through and chose a room on the east and north side of building"
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"Hallways are long; ask for location near elevator if worried."
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"Good for people on a budget...not great for business people."
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"The AC works great"
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