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Holiday Inn Express Hotel & Suites Kinston

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Holiday Inn Express Hotel & Suites Kinston
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73 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Charlotte, North Carolina
Reviewed 4 weeks ago via mobile

Stopped in for an overnight to have dinner at Chef and the Farmer. Uber showed no cars available, so when checking in, we asked about cab service. None in the area, but Ashley at the desk made some calls and arranged for transportation. Super service.

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Helpful?
Thank photo999
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Photo999, I would like to take this time and thank you for the feedback you left us following your visiti to our Hotel. I apologize for the limited transportation services offered in the City, however I am glad that our staff was able to accommodate your need. The mentioned staff member will be notified of your satisfaction. I would...

Morganton, North Carolina
Reviewed 30 October 2016 via mobile

I traveled to Kinston for my mothers funeral. Arrived to learn we could not check in at 1pm because no rooms were ready. Bags of laundry in the lobby, staff sitting around yapping and one staff on the portico smoking and on his phone. Front desk, Antonio was working hard but it was a lost cause. Tried to cancel the...

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Helpful?
1Thank zacheus3
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Zacheus3, I would like to extend my sincere condolences to you and your family in your Mother's passing. During a time such as that, I realize the amount of frustration and mixed emotions that you were feeling. Our firm is here to serve and we strive to exemplify service that is pleasant and well appreciated. I apologize that we...

Silver Spring, Maryland
Reviewed 12 September 2016

Got a first floor room. So we were just relaxing in the room when I noticed the baby spiders crawling all over our bed. I killed about 10 of them before I just decided not to look. Then the person who stayed in the room above us obviously weighed a ton as every step the person took we heard it....

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Helpful?
Thank kilaonig
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Kilaonig, Thank you for the four star review. I have taken detailed notes from your feedback and will use them to enhance my services to you. I apologize that you encountered things that made your stay unpleasant, but I am glad that you was won over by our Express Start Breakfast and the Pancake maker machine. We promote and...

Forest, VA
Reviewed 2 September 2016

We stayed here for one night. It was a completely unplanned stay, as we were pushing for the coast but were unable to make it that far as we were very tired. We arrived at 2:00 a.m. hoping there would be an available room at a reasonable price. The lady on duty was very nice and helpful which relieved my...

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Helpful?
Thank starchild6
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Starchild6, Thank you for the beautiful feedback that you left our Hotel. We live to serve and I am glad that our service was to your satisfaction. I am glad that we were able to reunite you with the left behind item thus increasing your satisfaction with us. I hope that we have the pleasure of seeing you again...

Reviewed 23 July 2016

this hotel is conveniently located next door to a movie theater, golden coral and several restaurants within a short drive. the renovations going on didn't effect us and will be a nice upgrade. asst GM Michael was very pleasant and was thankful for a 1pm late checkout since they were not that busy. the beds and pillows were comfy. Two...

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Helpful?
Thank victoria g
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Victoria G, Thank you for the kind words that you left us. We are greatly appreciative that you were satisfied overall from your visit to our Hotel. As we're under renovations, I'm glad that your rest and relaxation wasn't disturbed while we upgrade. I would like to invite you back really soon especially once we complete the renovations.

Troy, North Carolina
Reviewed 17 July 2016 via mobile

Up on arrival was greeted at entrance and was told we couldn't park in lot. Going to blacktop Sunday morning. Got up this morning and cars went through barricades and parked. People was really angry. This place is remodeling and it sucks. Next stop Hamilton Inn. :-) If you have an rewards card you better check your points. Mine was...

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Helpful?
Thank Truthalways52
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Truthalways52, I would like to take this time and thank you for taking the time to leave us feedback from your visit to our Hotel. As we're under renovations, I do apologize for the condition of the parking lot during your visit, but please know that the renovations are for the best and I'm sure that when we're done,...

Reviewed 10 July 2016

I stayed maybe 20 times in this hotel, always for business. and somehow it was always like a coming-home. So nice to be remembered by the really friendly staff, which is even flexibel when you want to change your room due to whatever reason. Whenever I will be close to Kinston, for sure the place to stay!!!

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Helpful?
Thank bolli61
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear bolli61, May I begin by saying how much your feedback has touched our hearts. I thank you so much for the kind words. As I read your feedback, I see that you're familiar to our property and for your loyalty I again must echo my appreciation. As you're already aware, our doors swing on hinges of welcome and we're...

Charlotte, North Carolina
Reviewed 22 June 2016 via mobile

This is the first time I've stayed at this Holiday Inn Express in Kinston. I have to say I was very impressed with my stay and will definitely be frequenting this hotel from now on. This hotel is beside a movie theater, restaurants and convenient stores. This is course made it the best stay I have ever had. Thanks guys...

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Helpful?
Thank moodyj39
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Moodyj39, Thank you for taking the time to leave us feedback from your first experience with us. I am so pleased to know that we made a great first impression and as a result you have decided to become one of our loyal guests and that brings joy to our hearts. We hope to see you again really soon...

Norfolk, Virginia, United States
Reviewed 20 June 2016

We have stayed in Holiday Inn Express's many times before and have come to expect a good value and good quality place to spend the night when on a trip. The breakfast feature is always a nice way to start our day.

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Helpful?
Thank RalphTaylor
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Ralph Taylor Your feedback is greatly appreciated and we gain an abundance of pleasure each time we have you with us. Thank you so much for the loyalty that you bring to our doors with each visit. I am glad that the items at the Express Start Breakfast are to your liking. Our door are always open to you...

Okinawa, Japan
Reviewed 18 June 2016

Started bad and continued that way. Arrived to find out that magically half of our reservation had been canceled. But the front desk said the 800 reservations had canceled it then the 800 reservations office said the hotel canceled it. Finally got rooms where the kids above us did gymnastics and jammed out -- the front desk couldnt control them...

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Helpful?
Thank boogiekitten
KinstonExpress, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear boogiekitten, As I read your feedback, I must say how sorry I am for the encounters during your stay. Sleep is our specialty and it burdens me to know that we failed to provide you with the right space to obtain the adequate amount of rest and relaxation. I apologize for the malfunction with our Water during your stay....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Kinston, the ideal hotel for business or leisure. Also welcome to historic Kinston, North Carolina home of the Kinston Indians Baseball team that plays at Grainger Stadium. We are located just off US 70 midway between Raleigh and the Carolina Coast. Originally established as a tobacco inspection center in 1759 along the banks of the Neuse River, the city was first known as Kingston (named for King George III of England). In 1784 following the revolutionary war the people of Kingston requested the letter G be dropped. In 1826 Kinston was incorporated. Come see the many historical sights Kinston has to offer such as the C.S.S. Neuse State Historic Site and the Caswell Center No.1 Fire Station Museum. If you are traveling here on business, there are plenty of companies in the area including Electrolulx, Smithfield Foods, and West Pharmaceuticals. While staying with us our rooms are equipped with a work desk and free high-speed Internet. We also offer spacious king suites which include whirlpool tubs. In the evening come down to the lobby and indulge yourself with some of our fresh baked Otis Spunkmeyer cookies as well as fresh fruit. Our hotel will do its best to meet your every need to make your stay as perfect as possible. Visit Kinston and Stay Smart at the Holiday Inn Express Hotel and Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Kinston

Address: 1156 Hill Farm Rd, Kinston, NC 28504-9203
Region: United States > North Carolina > North Carolina Coast > Kinston
Price Range: £90 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kinston 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Kinston
Holiday Inn Kinston
Kinston Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Kinston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the second floor would be better; no chance of heavy footsteps from above”
 of 5 bubbles kilaonig, 12 Sep 2016 | Read review
“hotel backs up to a cemetery”
 of 5 bubbles 713victoriag, 23 Jul 2016 | Read review
“Get a discount with AAA or AARP”
 of 5 bubbles 24waltf, 4 Nov 2015 | Read review
“It's a little hard to get in to this place coming from the west.”
 of 5 bubbles MaryDonnaP, 16 Aug 2015 | Read review
“Room 108 is a suite. We have had this room the last 2 stays. We have requested it again for our next stay coming up in a couple of weeks. It looks outside to where you can see your vehicle. Also, this room is close to the side entrance to where the pool and work out gym is located.”
 of 5 bubbles MariaB106, 2 Sep 2014 | Read review
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