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Comfort Inn Lumberton

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Traveller (18)
Room & Suite (19)
Dining (5)
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Overview
  • Excellent46%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“room was clean”(24 reviews)
“next morning”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (320)
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319 results
Traveller rating
141
117
35
13
13
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Time of year
LanguageEnglish
141
117
35
13
13
Show reviews that mention
All reviewsbreakfast hostessroom was cleannext morningthe breakfast areafree breakfastback homestay there againwafflestraveling southgreat stopnew yorkstaff was friendlynight's sleepdesk clerkeasy accesshalfway pointone night stay
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1 - 5 of 319 reviews
Reviewed 2 weeks ago via mobile

We had reservations at Comfort Inn in Lumberton, NC on our way to Florida. We were checked in by friendly desk reservationists. The accommodations were nice, clean and very comfortable. The beds were amazing. We slept the whole night through soundly. The pool wasn’t ready...More

Thank Andrew Y
Response from Kellie K, Guest Relations Manager at Comfort Inn LumbertonResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed 3 April 2018

The staff members left a little something to be desired. We asked for a printed receipt and they acted like we had three heads. We got down for breakfast around 7:30/8 on a Saturday morning and there was hardly any food left. There was one...More

1  Thank MelAli17
Response from COMFORT I, Guest Relations Manager at Comfort Inn LumbertonResponded 4 April 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 15 March 2018 via mobile

We stopped off for an overnight stay on our way to a cruise. The ENTIRE staff from Front Desk to Breakfast Hostess could not have been any more friendly, welcoming and accommodating from the moment we arrived til the minute we walked out the door...More

Thank patpuma
Response from COMFORT I, Public Relations Manager at Comfort Inn LumbertonResponded 17 March 2018

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for...More

Reviewed 4 February 2018 via mobile

I stayed 12/30 and got no sleep. The beds were awful. I emailed the General Manager and never heard back. I emailed choice hotels and got no response. Piss poor management and customer service. Renee room 313More

1  Thank Renee E
Response from Kellie K, Guest Relations Manager at Comfort Inn LumbertonResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues on your recent visit. I have shared your feedback...More

Reviewed 30 January 2018

The rooms were fine here and comfortable but the people made the experience better. From the lady at the desk to the wonderful breakfast coordinator, we felt welcome. Breakfast was very good and checkout was a breeze. This was an unplanned stay due to weather...More

2  Thank Anne K
Response from Kellie K, Guest Relations Manager at Comfort Inn LumbertonResponded 2 weeks ago

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for...More

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Most Booked Properties in Lumberton
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$75 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (19)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Diane W
30 January 2018|
AnswerShow all 2 answers
Response from yiayia330 | Reviewed this property |
I am not sure, however, we will never stay there again. It was the worst Comfort Inn we have ever stayed at.
1
Vote
JimMFL
14 August 2017|
AnswerShow all 6 answers
Response from George C | Reviewed this property |
They have limited truck/RV parking.
1
Vote
Jennifer B
30 September 2015|
AnswerShow all 9 answers
Response from Astik P | Property representative |
Dear Valued Guest, Thank you again for allowing us to accommodate you with your traveling needs. The answer to your question regarding the pool it is not indoor. If it was open, it would close at 10pm. If you need... More
0
Votes
Room Tips
"do not stay on the side where all the trucks park. That is why I say hotel was not quiet."
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"Request room facing rear away from highway traffic"
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"Room 415 was in good condition and quiet."
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"If you are a sensitive sleeper, get a room that is furthest from I-95."
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