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Courtyard Charlotte Matthews

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Courtyard Charlotte Matthews
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170 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Level Contributor
17 reviews
Reviewed 1 week ago via mobile

This is a nice place to stay. We had two rooms for our family and they were nice enough to switch one of our rooms to a larger one so everyone could have. Their own bed. They did this for no additional charge. They have a pool, indoor hot tub, work out facility and library. Very nice staff. Good coffee... More 

Helpful?
Thank Allen T
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear Allen T, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. We are pleased to hear that you had a great Thanksgiving stay with us. I will be sure to pass on your kind words to our hardworking staff for a job well done. We hope to... More 

Winston Salem, North Carolina
2 reviews
Reviewed 4 weeks ago via mobile

My friends and I went to visit Southpark Mall and a few other things in Charlotte, a great weekend. It is right down the road from Ballantyne (very desired area). Had a great time until we forgot to ask about if we were included in the continental breakfast that morning. We went downstairs to check with the lady behind the... More 

Helpful?
Thank HunterHicks
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear HunterHicks, First of all, we want to thank you for taking the time to share your honest feedback regarding your recent stay. Your opinion is really important to us as we strive for excellence in all that we do. We are glad to know there were some aspects you enjoyed from your stay. Your feedback helps us to improve... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2016

I loved staying at this Courtyard! The entire property was very clean, and seemed to be recently renovated in the lobby/restaurant. My room was spacious and very comfortable. The hot tub is HUGE, and the pool area is really nice too! The hotel is located in Matthews, not too far from Charlotte.

Helpful?
Thank Miles S
Tampa, Florida
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 September 2016

Overall, it was a nice experience. Hotel was clean, staff was friendly and it had all of the normal amenities. Couple of downsides...rooms forward facing toward the main road tend to be very loud due to traffic (try to stay on the backside). Exiting the hotel can be a challenge in the morning due to the extreme high volume of... More 

Helpful?
Thank Andy D
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear Andy D, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. We are happy to hear that you had a nice experience with us. I will be sure to pass on your kind words to our hardworking staff for a job well done. We hope to welcome... More 

Greenville, North Carolina
Level Contributor
110 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 September 2016 via mobile

The Courtyard was ok. The room was clean. The second day we were there, there was some confusion on cleaning our room. We left at 9:00 that morning, no dnd sign left out, and when we returned at 3:30 to change and meet family, she was cleaning our room. She explained that she had just been assigned our room. We... More 

Helpful?
Thank CrystalM7373
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear CrystalM7373, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the... More 

Cleveland, Ohio
2 reviews
Reviewed 1 September 2016

I had recently book a reservation and wasn't able make it due off timing road traveling. When contacting management they was so kind of refunding me for my missed stay, which was against their policy. Thank you for being so understanding and will definitely book with you again! Thanks!

Helpful?
Thank tyramcrae
Cincinnati, Ohio
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 August 2016 via mobile

This review is more about the accessibility to the hotel rather than the hotel itself. Not having complimentary breakfast can be a deal breaker for some, but in addition to that, the entryway to the property is also hard to find from the main road. Signage would help since the property is on a divided highway. Depending on which side... More 

Helpful?
Thank BlueBassBoat
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear BlueBassBoat, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. We are pleased to hear that you enjoyed your stay with us. I will be sure to pass on your comments to our team. We do hope to have the oppertuntiy to welcome you back the next... More 

Atlanta, Georgia
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 August 2016

We stayed for one night while attending a wedding. The room and bathroom were very clean. The layout was spacious and the furniture looked either new or recently updated. Quiet hours were well respected and we had a restful night once we got back from the wedding.

Helpful?
Thank TodayIsAGift
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear TodayIsAGift, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. We are happy to hear that you had a nice stay with us while visiting for a wedding. We would love to welcome you back soon. Until then, wishing you safe travels. Sincerley, Ashley G. Quality Manager More 

Strongsville, Ohio
Level Contributor
3 reviews
Reviewed 14 August 2016

Our stay was very comfortable in the 2 room King Suite. It has a separate living room area that you can close off from the bedroom. Works great so that others can sleep peacefully without having noise of others or the tv going. The property is well maintained and the staff was very helpful. We also enjoyed having an outdoor... More 

Helpful?
Thank dephillipsmoa
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear Dephillipsmoa, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. We are pleased to hear that you had a comfortable stay with us. We would love to welcome you back anytime you are in the area. Until then, take care. Yours in Hospitality, Ashley G. Quality Manager More 

Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 August 2016

Stayed on a Friday night enroute to somewhere else. Check in was pleasant. Staff was very friendly. I'm a Marriott guy so I'm in a ton of Courtyards. This is really what you would expect from a Courtyard. Here's my deal. Housekeeping cleans the rooms. The rooms have toilets. In order to clean the toilet you probably know if it... More 

Helpful?
Thank cham3814
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear Cham3814, Thank you for taking the time to give us your honest feedback on your recent stay at the Courtyard by Marriott Charlotte Matthews. We are pleased to hear that you had a nice check in and enjoyed our friendly staff. We regret to hear of that you had issues with your toilet. We aim for excellence in all... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
***NEWLY RENOVATED WITH BISTRO*** At the Courtyard by Marriott in Matthews, North Carolina we welcome a variety of visitors to the Charlotte, North Carolina area. Sport fans of the collegiate and professional levels can enjoy some impressive action at Wingate University, Charlotte Bobcats (NBA), Carolina Panthers at Bank of America Stadium (NFL) and NASCAR's Lowes Motor Speedway & NHRA racing. With the US National Whitewater Center, Xtreme Ice, Mecklenburg Aquatic Club, Matthews & Charlotte Soccer Clubs, there is also an abundance of amateur athletics for any sports fan. Conveniently located to several major interstates and downtown, Courtyard by Marriott Charlotte/Matthews is the perfect place whether for for business or pleasure. ... more   less 

Additional Information about Courtyard Charlotte Matthews

Address: 11425 East Independence Blvd, Matthews, NC 28106
Region: United States > North Carolina > Matthews
Price Range: £78 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Matthews 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Matthews Marriott
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Questions & Answers

Questions? Get answers from Courtyard Charlotte Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side of the hotel will be much quieter.”
 of 5 bubbles 582andyd, 23 Sep 2016 | Read review
“Book with them!”
 of 5 bubbles tyramcrae, 1 Sep 2016 | Read review
“Any room is fine but the rooms with the balconies are nice if you can get one.”
 of 5 bubbles vinmarine1, 25 Jul 2016 | Read review
“I always prefer the top floor so people don't stomp above you!”
 of 5 bubbles ladyjadegd, 27 Jun 2016 | Read review
“Rooms on the opposite side of the hotel from Independence Boulevard will be much quieter at night.”
 of 5 bubbles Two_Intrepid_Souls, 16 Jun 2016 | Read review
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