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Comfort Inn Matthews-Charlotte

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Traveller (25)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent60%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(63 reviews)
“sunday morning”(9 reviews)
“jc penney”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (577)
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573 results
Traveller rating
341
160
47
12
13
Traveller type
Time of year
LanguageEnglish
341
160
47
12
13
Show reviews that mention
All reviewsfront desksunday morningjc penneyroom was cleanwithin walking distancewet barbaconshopping and restaurantsparking lotthe breakfast areachoice hotelsstaying at this hotelwafflespleasant stayvisit familyoutdoor poolgreat place to stay
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1 - 5 of 573 reviews
Reviewed 2 days ago

I stay here often, and plan to return tomorrow for a four-day stay. At times, I bring co-workers with me and we all love it. Tucker usually has cookies ready for us, breakfast is always fresh, and rooms are clean. Tabitha has a pleasant morning...More

Thank Kim S
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded yesterday

Hello Kim, Thank you so much for being a loyal guest! Thank you for the review as well. We are glad that you enjoyed your stay each time. We make sure each guest are treated like family. We wish to see you soon! Chet Patel...More

Reviewed 2 days ago

The location was a little tricky, it's in a shopping center with no large signage outside. But it was worth finding it. The room was clean and comfortable. Bedding was real fluffy with lots of pillows. Our TV remote was not working right and I...More

Thank Martha S
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded yesterday

Hello Martha, Thank you very very much for this wonderful and motivating review! We are so thrilled that you loved our hotel across the board. Reviews like yours motivates us to do a great job each and every time. We wish to see you soon!...More

Reviewed 3 days ago

Stayed here with my son visiting my father from overseas and for a 10 night stay turned into a check out after 3 nights. Encounrered problems with air con, bedding and cleanliness. See Google reviews for this hotel.More

Thank Alley W
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded yesterday

Hello Alley, I am sorry that we fell below your expectations. We saw your review and I do not recall any issues reported for AC, Bedding or cleaning issues in past couple weeks as we have all brand new AC in rooms installed 3 months...More

Reviewed 4 days ago via mobile

DISGUSTING MOLDY PILLOWS I've never been horrified by the cleanliness of a hotel before, but there's a first time for everything. I thought I caught a whiff of mildew when my wife and I first entered the room, but I only checked a couple of...More

Thank Qwerttastic
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 3 days ago

Hello Sir, I am sorry to hear about your experience, but per our investigation, the mark on your pillow (2-3 marks) are of an ink pen. They are faded out as the pillows gets washed at our hotel. Also, you did not take any room...More

Reviewed 4 days ago via mobile

We stayed one night king room 224. Very nice room, clean , hot water was good, bed was comfortable. Plenty of pillows and towels. Small refrigerator, microwave, coffee pot. Nice area close to shopping, restaurant. Nice breakfast in the morning, coffee and bagels, toast, pancakes,...More

Thank millerb
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded yesterday

Dear Valued Guest, Thank you so much for this great review! We are glad that you had a great stay. We are also about a great value and we make sure to get our guests money worth. We wish to see you soon! Chet Patel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$89 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Matthews
#1 Best Value Hotel in Matthews
#1 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$89 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Matthews
#1 Best Value Hotel in Matthews
#1 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (25)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tjmarkowitz
2 August 2017|
AnswerShow all 3 answers
Response from starbase7601 | Reviewed this property |
Yes, they have several suites that have a door to an adjoining room. The suites are quit large with a nice seating area (couch, chairs, coffee table, & TV).
0
Votes
Alley W
8 May 2017|
Answer
Response from AmarilisVos | Reviewed this property |
Their website says yes, but we did not used it.
0
Votes
JulieCox
26 September 2016|
AnswerShow all 3 answers
Response from Dale B | Reviewed this property |
Not sure, sorry
0
Votes
Room Tips
"Book in advance. Hotel staff work hard to make sure the first guest to reserve rooms, receive the most..."
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"We were on the second floor, and it was very quiet. couldn't hear anyone above us."
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"near interstate but not noisy"
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"Front of hotel."
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