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Hilton Garden Inn Charlotte / Mooresville

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Traveller (32)
Room & Suite (41)
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Overview
  • Excellent73%
  • Very good19%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Charlotte / Mooresville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Charlotte / Mooresville
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (567)
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562 results
Traveller rating
400
108
36
9
9
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LanguageEnglish
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400
108
36
9
9
Show reviews that mention
All reviewsgreat breakfastrecommend this hotelson's weddingstaff was very friendlyfront desk staffroom was cleannice hotelexcellent stayfamily reuniongreat place to staywould stay here againcookiesbreakfast stafffresh fruithot tublake normanbusiness trip
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1 - 5 of 562 reviews
Reviewed 1 week ago

We love staying at Hiltons when we travel but this location needs some work. We didnt know breakfast wasn't included but we had no problem paying, the breakfast was bland , dry and the eggs were watery. The only thing we enjoyed was the waffles....More

Review collected in partnership with Hilton Garden Inn
Thank Nillacone
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 1 week ago

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your...More

Hotel's Favourite
Reviewed 19 January 2018

This is a great a place to stay. The staff is excellent. We just love Casey he make you feel right at home. Always a smile on his face and just a fun person, The rooms are clean and very quiet. The staff always there...More

Thank Sherrye P
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 20 January 2018

Our team members are working harder than ever to deliver the exceptional service you have come to expect and appreciate your thoughtful comments! Your good review is appreciated and we are looking forward to your next visit.

Reviewed 1 week ago

We had accessibility and allergy challenges in our 9 member extended family staying in four rooms. All of our pre-arrival requests were fulfilled and everyone was helpful and supportive. Hotel is new and lovely.

Review collected in partnership with Hilton Garden Inn
Thank GemmaNY
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 1 week ago

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you all again soon.

Reviewed 4 weeks ago

Staff were professional and attentive. Although I arrived a few minutes prior to dinner service closing they still managed to get me a hot meal delivered to my room. I had a rough time at the airport and scheduled for business meetings the next day....More

Review collected in partnership with Hilton Garden Inn
Thank erinjohn77
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 4 weeks ago

We were glad to provide what you needed during your stay to make it a good one. Thank you for your good review and we hope to host you again in the future here at the Hilton Garden Inn Charlotte / Mooresville.

Reviewed 5 weeks ago via mobile

Hotel is wonderful. Staff is amazing. Me and my family have been to this hotel before. We came back because the last time we were here we loved it. And this time it was just as we expected. We checked in with Jordan and I...More

Thank Hjones365
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 4 weeks ago

Thank you for complementing our staff and we will be sure to let them know. We are glad you enjoy your stays here with us at the Hilton Garden Inn Charlotte / Mooresville and want to return. You and your family are always welcome and...More

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Best Value Properties in Mooresville, NC
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$124 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mooresville
#2 Business Hotel in Mooresville
#2 Family Hotel in Mooresville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mooresville
#2 Business Hotel in Mooresville
#2 Family Hotel in Mooresville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (41)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Diego B
29 May 2017|
AnswerShow all 2 answers
Response from j0urneymaker | Reviewed this property |
yes the hotel thru the front desk dud hold a few packages in the "back office" for inbound guests. I would call (jingle up) the hotel and arrange thus prior to shipping the materials to the hotel. They have a friendly and... More
0
Votes
JoJo5532
30 May 2016|
AnswerShow all 2 answers
Response from italiano02 | Reviewed this property |
No. Only to service animals.
0
Votes
Robin W
28 March 2016|
AnswerShow all 5 answers
Response from ejohnsonc62 | Reviewed this property |
There was not one in the room. Did not visit the pool area but guess there could be one there.
0
Votes
Room Tips
"Been the twice I think any room would be good"
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"Excellent hotel and staff; they always go the extra mile to make sure you are comfortable and enjoy your stay."
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"Check in on-line and select your own room"
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"If u have Hilton honors u can chose your room online ahead of time."
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