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SpringHill Suites Charlotte Lake Norman/Mooresville

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Traveller (29)
Room & Suite (33)
Dining (10)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Hotel links
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Hotel deals
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Location

Full view
43Car recommended
Grade: 43 out of 100
18Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
121 Gateway Blvd, Mooresville, NC 28117-5540
Getting there
Concord Regoinal Airport14 mi
Douglas Airport24 mi
See all nearby hotels
262Reviews
76Photos
1Q+A
33Room tips
Traveller rating
  • 145
  • 69
  • 23
  • 14
  • 11
Time of year
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  • English
Popular mentions
I’ve stayed here a few times for business and personal. My stay is always flawless. I arrived pretty late but before doing so, I spoke to Mrs Renee who was assured me that everything would be good and waiting for me upon my arrival. She was true to her word! Once I arrived at
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Management doesn't care if your travel plans change or whether you've been a loyal customer for decades. You will not be treated fairly. This hotel has not been kept up to date and is need of repairs. The management doesn't care about you!
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Response from Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville
Responded 3 weeks ago
Thank you for your review! We most certainly care about all of our guests, our apologies if you feel differently. Great hospitality is a guiding principle of Marriott's long history in the travel industry and we do our best to take care of every guest every day while following policy. We hope you continue to be a loyal guest and hope you have the opportunity to stay at one of our Mooresville locations when you travel through this area!
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We got to the hotel early and the front desk was very nice about letting us check in early. We were traveling with a truck and trailer and their parking lot is not very big. We were told that we could park in the lot behind the hotel as it was owned by the hotel and leased to a
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Response from Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville
Responded 11 Jan 2019
Thank you for your review! We appreciate your feedback and hope to serve you again on your next trip to Mooresville!
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We were visiting family in the area and this was a good stopping place. Hotel was in a good area with restaurants nearby. Check in was fine with very friendly staff. A bus of high school kids arrived before we went out for dinner and they were fairly noisy and we were rather
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I will start by saying that we’ve already had one bad experience here but decided to give it one more try because it is convenient when we visit our friends. Today, however, was the last day we will ever stay in this hotel. We arrived New Years Eve around 5pm, got ready, and
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Response from Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville
Responded 3 Jan 2019
Thank you for your review! We appreciate your honest feedback and apologize for any inconvenience you experienced due to the incorrect charge. Obviously, we want every guest to enjoy their suite and relax during their time with us! New Years Eve is a tricky time for our Marriott brands as we are all non-smoking properties but experience an unusual amount of in-room smoking during that holiday. The inspector of your suite not only saw the empty pack in the trash can but the room had a strong smoke odor, that is why the charge was initiated. After speaking with you and upon further investigation, the strong odor was coming from another suite directly connected to yours. At that point the monetary mistake was resolved quickly and our staff apologized for that mistake. Our apologies if you were offended. Thank you again for your review, we appreciate your candid feedback and hope you continue to be a loyal Marriott customer!
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Makeup remover towelette is a nice little touch!
Zimmer 307 / Kingsize Bett
Blick aus Zimmer 307
Wandschrank und Fenster Zimmer 307
Bad Zimmer 307
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"Pick a high, corner room to avoid paper-thin walls and stopping sounds from people just walking around."
"The jacuzzi suite was great!"
"We like to park where we can look out the window down at it."
"The TV's don't have HDMI In so if like me you travel with your Firestick or Roku you are out of luck."
"Facing Johnny Brusco's (not McDonalds)"
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PRICE RANGE
US$142 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites charlotte mooresville hotel mooresvillespringhill suites mooresville
FORMERLY KNOWN AS
SpringHill Suites Charlotte Mooresville
LOCATION
United StatesNorth CarolinaMooresville
NUMBER OF ROOMS
107
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