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Extended Stay America - Raleigh - RDU Airport

114 reviews
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Traveller (9)
Room & Suite (14)
Dining (3)
Overview
  • Excellent43%
  • Very good8%
  • Average9%
  • Poor15%
  • Terrible25%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Pets Allowed
2.5 Star Hotel
All hotel details
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Reviews (114)Write a Review
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All reviewshome away from homelong term stayexcellent customer servicerecommend this hotelrooms were cleanenjoyed my stayangelaairportwalmartrduraleigh
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21 - 25 of 111 reviews
Reviewed 12 April 2017 via mobile

I truly enjoyed my stay. The staff was pleasant professional and very helpful especially Latyana one of the managers. It's a great location accessible to the interstate and great restaurants. I felt at HOME! I will definitely stay here again !More

Thank Shaydhil
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 16 May 2017

Thank you for sharing your experience with us. It is good to know you valued the professional and service from our staff. We are also glad to read you felt at home at our hotel. Once more, thank you for posting your review. We look...More

Reviewed 5 April 2017 via mobile

I needed hotel for one night close to Raleigh-Durham Airport. I arrived 90 minutes before formal check in time to the hotel. When I open the door and went to the desk the very rude person behind the desk looked up and she was doing...More

1  Thank debbie m
Reviewed 10 February 2017 via mobile

Had a great stay at the esa rdu every time i check in I'm kindly greeted by the staff . I recommend this place for long and short term stays . There are lots of restaurants in the area that you can walk to. The...More

Thank Sapo G
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 16 February 2017

Your feedback is important. Thank you for sharing your experience. I am glad to see you would recommend our hotel based on the positive stay you had and the customer service provided by our staff. Thank you again for sharing your experience with us. We...More

Reviewed 2 February 2017

The good: Relatively clean; close to dining options; close to airport The bad: The larger of the two stove burners in the room didn't work; the room smelled musty; only three small pillows on the bed; sheets/comforter thin and cheap feeling The ugly: We booked...More

Thank Patrick B
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 10 February 2017

Your review for our hotel was recently brought to my attention. The situation you described regarding the miscommunication of rates is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we discussed your frustrations in detail. The...More

Reviewed 30 December 2016 via mobile

Great staff. Angela the g.m is very helpful and accommodating. They are not only pleasant but they will make you feel like your at home and part of the family. It is one of my best long term stays I have experienced and I am...More

Thank Shaun S
Response from Manager_11525, Manager at Extended Stay America - Raleigh - RDU AirportResponded 10 January 2017

We appreciate you taking the time to share your experience. It is great to see our staff made a positive impression through good customer service and that you would recommend us. Thank you again for your review. We look forward to seeing you in the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$63 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$63 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (9)
Room & Suite (14)
Dining (3)
Questions & Answers
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Room Tips
"Airport location so be prepared for the noise."
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"Just simply ask and i'm sure they will provide the best for you."
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"Pet friendly was the first selling point for me. Everyone even makes your pet feel welcome. The rooms are..."
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"room in the whole extended stay are quieter then any place i've ever been to"
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