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DoubleTree by Hilton Hotel New Bern Riverfront

1,241 reviews
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Traveller (277)
Room & Suite (126)
Pool & Beach (13)
Overview
  • Excellent31%
  • Very good25%
  • Average20%
  • Poor14%
  • Terrible10%
Travellers talk about
“the river”(85 reviews)
“cookies”(66 reviews)
“balcony room”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel New Bern Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,241)Write a Review
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Show reviews that mention
All reviewsthe rivercookiesbalcony roombeautiful viewwithin walking distanceconvention centerwater frontdowntown areanorth carolinahistoric districttryon palacemarinariverfrontboatsconferencepet
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451 - 455 of 1,225 reviews
Reviewed 5 May 2016

We stayed in the main hotel with a balcony overlooking the water and marina. Our room was clean and well stocked. Our friends stayed in the building next door and had a large two bed room which was also clean and nice.

Thank dml240
Management response:Responded 31 July 2016

dml240 We are very pleased to hear that you and your friends had a wonderful visit to our hotel. We look forward to seeing you all again soon.

Reviewed 4 May 2016

Front desk overwhelmed and inattentive; forget attempting to use shuttle service by the time the driver gets around your event will be over; room never got cleaned and no fresh towels; carpet was clearly not vacuumed and the bathroom is gross and needs to be...More

Review collected in partnership with DoubleTree by Hilton
2  Thank Crimek003
Response from John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel New Bern RiverfrontResponded 10 May 2016

Dear Crimek003, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’re sorry you encountered housekeeping...More

Reviewed 3 May 2016

This was my first visit to New Bern and I thoroughly enjoyed the little town with quaint shops and restaurants. Will definitely coma back. The weather was great and the people were very friendly. A well kept secret

Thank Chuck R
Management response:Responded 31 July 2016

Chuck R Thank you for taking the time to write a review about our hotel. We look forward to your next visit with us.

Reviewed 1 May 2016

Nice hotel easy walking distance to the centre core of the old town's historic sites. The hotel is beautifully located overlooking the harbor with its walkway. I did not stay long enough to enjoy some of the amenities but it has a pleasant bar, nice...More

Thank AbpTor
Management response:Responded 31 July 2016

AbpTor We do appreciate you for taking the time out to review our hotel. We are pleased to hear that although your stay was a short one, that you thoroughly enjoyed everything from the staff to the bar. We hope to see you again soon.

Reviewed 1 May 2016 via mobile

The Doubletree is a well-appointed hotel, in an ideal location for exploring downtown New Bern, NC. The staff was friendly and accommodating (allowed early check-in without batting an eye; recommended a particular floor due to the hotel hosting high school prom on the night of...More

Thank Rachel S
Management response:Responded 31 July 2016

Rachel S. We thank you for taking the time out to review of our hotel. I'm happy to hear that our service and great amenities made your stay more comfortable. We look forward to your next visit with us. Have a wonderful day!

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$110 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New Bern
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$110 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New Bern
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (277)
Room & Suite (126)
Pool & Beach (13)
Dining (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
GwenShepp
31 August 2016|
AnswerShow all 9 answers
Response from Birdlady1956 | Reviewed this property |
Yes. We had a microwave in our room in addition to a fridge and a coffee maker. We stayed in a riverfront corner suite which is larger than the standard rooms and included free, made to order breakfast. Extremely nice... More
1
Vote
thia1013
14 June 2016|
AnswerShow all 2 answers
Response from Rachel S | Reviewed this property |
It appeared that all of the rooms had Juliette balconies. The glass doors were sliding doors, not French doors. The balcony was wide enough to stand on, but not large enough to place a chair. The room we stayed in did not... More
0
Votes
tricia R
15 December 2015|
AnswerShow all 3 answers
Response from KHKelly K | Reviewed this property |
According to their website there is a $50 dep. and 50 lb weight limit. I'm not sure how strict they are with the weight limit, we have 2 Goldendoodles - 65 & 75 lbs. but didn't take them with us.
0
Votes
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12
Room Tips
"Harbor view rooms are worth it!"
Read review
"Unless you need an accessible room, make sure they don't put you in one. The accommodations in the shower..."
Read review
"Riverfront balcony!"
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"avoid this hotel"
Read review
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