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All reviews room was clean waffles playing golf golf group olive garden pool and hot tub small refrigerator and microwave quality hotel several times a year comfortable place to stay bit dated recent stay sleeping area golf courses are nice breakfast nice hotel southern pines
We initially were in another hotel and need to check out due to unsanitary conditions. We called the Springhill Suites and were able to get three rooms. When we checked in the staff was awesome! We were able to get all three rooms on the...More
Response from Catherine N, Manager at SpringHill Suites Pinehurst Southern PinesResponded 17 May 2018
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good...More
Quiet hotel, right off the highway, but you never hear any noise. The bed is super comfy, we had a great sleep. The rooms, hallway seem a bit dated, could use a little refresh. Also our room was never cleaned while we were there. When...More
Response from Catherine N, Manager at SpringHill Suites Pinehurst Southern PinesResponded 12 April 2018
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay, with the exception of housekeeping service. We appreciate the feedback and will follow up with the team to ensure this issue is not repeated. The...More
Made reservation weeks ago and pre-paid for a room with nonrefundable rate. Reserved king bed with sofa bed room. Given a handicap room and told that was the only one available. Would not recommend this hotel.More
2 Thank BeachCross
Response from Catherine N, Manager at SpringHill Suites Pinehurst Southern PinesResponded 19 February 2018
We are sorry for inconvenience you experienced during your stay. Our handicap accessible Suites are very similar to our standard suites. The slight difference is that the tub/shower is a little lower to the floor and there are bars installed to help with balance. The...More
Highly recommended from a worldwide traveller ;)
Room, facilities and amenities were excellent.
What made the stay - the staff is great! Front desk staff (around the clock) were super efficient, knowledgeable combined with warm, friendly and personable which is a tricky balance! From business...More
Response from Catherine N, Manager at SpringHill Suites Pinehurst Southern PinesResponded 15 January 2018
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at SpringHill Suites Pinehurst Southern Pines.
It is always encouraging to hear positive feedback, particularly when it comes from those who...More
This is a great quality hotel for a decent price. It is kept up well and the employees seem happy to be there (and happy to help with anything you need).
Room was clean amd had everything we needed. It was quiet and the bed/pillow...More
Thank Laura F
Response from Catherine N, Manager at SpringHill Suites Pinehurst Southern PinesResponded 24 November 2017
Thank you for sharing your experience at the SpringHill Suites Pinehurst Southern Pines through the Guest Satisfaction Survey.
As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great...More
Didn't realize pets were permitted at SHSs. Didn't notice any fee in the time I was there, nor did we notice any pets. I know pets are welcome at the Residence Inn Pinehurst which about 2 or less miles away.
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"We were on the first floor by the parking lot and never heard a thing."