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Four Points by Sheraton Charlotte - Pineville

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Four Points by Sheraton Charlotte - Pineville
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209 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Greensboro, North Carolina
Reviewed 1 week ago NEW

THANK YOU!!! Just wanted Norma and the Housekeeping team to know that we appreciated the outstanding cleaning job ... our room was immaculate! Kiran, Zoey and Bob and Oseris (Front Desk), you are a fantastic team and made our week-long stay very enjoyable and worry free! You always greeted us with friendly smiles and genuine, caring attitudes; and you were...

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Helpful?
Thank Cheryl S
Knightdale, North Carolina
Reviewed 3 weeks ago

We stayed this past weekend for a soccer tournament. Housekeeping was lovely, the front desk had a sense of humor about the many, many lost keys for our room alone. There is a nice, small, bar and restaurant in the lobby that was a great space for team meetings, breakfast, and grabbing a beer while players went to the room...

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Thank ShardyCruz
Missoula, Montana
Reviewed 5 weeks ago

This place was a complete disaster from the moment I booked it. First, I was steered into this place by a Sheraton sales rep (my fault) and it's 25 minutes from downtown. Not convenient for my purposes. Upon arrival, there was no internet and wasn't for nearly 18 hours after my arrival; there is no closet in the room so...

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Helpful?
Thank aklena417
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

On behalf of the Four Points by Sheraton Pineville we would like to thank you for taking the time to give your honest feedback of your stay. We take pride in the cleanliness of our facility and we will continue to increase awareness of such issues in order to provide the best service for our guest. We were unhappy to...

Upper Darby, Pennsylvania
Reviewed 16 January 2017 via mobile

My daughter and I stayed here on a long weekend visit with family. The room was a spacious and comfortable room and was handicap accessible (which we didn't need, so I can't speak to the quality of the accessibility). The two queen beds were comfortable, the closet and drawers held all of our belongings, and the bathroom was roomy and...

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Helpful?
Thank Nicole W
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

We kindly thank you for your positive review on our hotel. Our staff members are very pleased to help in anyway possible. We like to make sure you as our guest have the things you need as soon as you need them. We are very happy to know that your stay was enjoyable and that we did all we could...

Reviewed 16 January 2017 via mobile

There is nothing much to add besides that at the reception they never bothered to apologize, on another note: breakfast at Motel6 it's much better, here you will find industrialized produced omelets, dried bagels, and something's that looks like fried bacon and burgers but I seriously doubt the meat percentage in it.

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Helpful?
Thank Amir25100
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

On behalf of the Four Points by Sheraton Pineville we would like to thank you for taking the time to give your honest feedback of your stay. We take great pride in the cleanliness of our facility and we will continue to increase awareness of such issues in order to provide the best service for our guest. We were unhappy...

Adirondacks, Ny
Reviewed 27 December 2016

Always refreshing when you find a hotel that lives up to its marketing. The hotel was clean, comfortable, and welcoming. Staff was so helpful. They are also refurbishing, which means they are really paying attention to details because the hotel is already in pretty nice shape. Close to restaurants and shopping but also comfortable after a long trip just to...

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Helpful?
Thank Christine H
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi and truly thank you for your wonderful words about the Four Points. We are so pleased to hear that the staff and hotel itself where up to your standards. We love to hear feedback and look forward to sharing it with our staff. Christine we would love to have you back again and have another great experience with you!...

Boston, Massachusetts
Reviewed 26 December 2016 via mobile

This hotel is undergoing construction. The problem is, they didn't tell me when I checked in, when I called to update The res, or when I made the original reservation. I really can't believe they didn't tell me when I checked in. We got up to the room, unpacked, and the hammers and saws fired right up. We call down,...

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Thank Chebyshev2014
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

On behalf of the Four Points by Sheraton Pineville we would like to thank you for taking the time to give your honest feedback of your stay. We were unhappy to hear your stay with us did not meet your expectations and only through your feedback can we strive to get better. We take great pride in the cleanliness of...

Anchorage, Alaska
Reviewed 17 December 2016

We travel to this area quite often to visit and routinely stay in this hotel. The staff remembers us and is courteous and friendly. They are service oriented and anxious to please. The rooms are a bit outdated and would benefit by renovation (especially the air condition/heater), but they are still comfortable and spacious. One thing they could do is...

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Helpful?
Thank MushB
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Thank you for you comments on our property. We are very glad you enjoyed your stay and that the staff took honest care of you. We are renovating our rooms as we speak and would love for you to come and visit our newly renovated property. Thank you for your time and enjoy your day.

Valrico, Florida
Reviewed 7 December 2016 via mobile

Maryah was a great help setting my rewards points up for SPG she was awesome she had a great attitude and very helpful... Amber was awesome at the bar she never let a drink get empty she did a great job to up sell the food in the kitchen.. Scooby was a awesome cook back there in the kitchen his...

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Thank sambo2712
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi and Thank you for your kind words in your review. We are happy that you enjoyed your stay and that you got to experience a little southern hospitality while you were here. It is always our pleasure to be able to make you feel relaxed and comfortable, after all our motto is, honest, uncomplicated and comfort! We hope that...

A TripAdvisor Member
1 review
Reviewed 7 December 2016 via mobile

Amber the bartender made our stay good. She was very accommodating, great handling the stress of a large group and knowledgeable of the area restaurants. If you stay at this hotel and unsure of the area, talk to Amber.

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Thank A TripAdvisor Member
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi and thank you for taking the time to respond to our survey. We are pleased to hear that Amber did an amazing job. We strive to have our staff as knowledgeable as possible about the area that way we provide a honest stay to our guest. We will make sure Amber is aware of the great service she provided...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points Charlotte-Pineville hotel is located in the heart of South Charlotte, we're convenient to the area's stunning array of endless restaurants, shopping choices, and business facilities. ... more   less 

Additional Information about Four Points by Sheraton Charlotte - Pineville

Address: 9705 Leitner Drive, Pineville, NC 28134
Region: United States > North Carolina > Pineville
Price Range: £78 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte - Pineville 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
4 Points By Sheraton Charlotte - Pineville
Best Western Pineville
Pineville Best Western
Hotel Style:
#2 Family Hotel in Pineville
#2 Romantic Hotel in Pineville
#2 Business Hotel in Pineville
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charlotte - Pineville staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Charlotte - Pineville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 5th floor are quieter”
 of 5 bubbles G8150OJcheryls, 14 Feb 2017 | Read review
“Small building so only about 20 rooms a floor. With only 5 floors.”
 of 5 bubbles ShardyCruz, 29 Jan 2017 | Read review
“We had a room right over the lobby and never heard a thing so I am guessing any room is fine.”
 of 5 bubbles B267AJchristineh, 27 Dec 2016 | Read review
“Check to see if the heat works in the room.”
 of 5 bubbles davonbeason, 12 Nov 2016 | Read review
“Ask for a quiet floor they will accommodate.”
 of 5 bubbles siegelj45, 14 Jul 2016 | Read review
5 of 5