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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive

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Traveller (15)
Room & Suite (10)
Dining (2)
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Overview
  • Excellent40%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible13%
Travellers talk about
“full kitchen”(4 reviews)
“felt like home”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (37)
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Traveller rating
14
11
5
2
5
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LanguageEnglish
14
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5
2
5
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All reviewsfull kitchenfelt like homecomfortable roomfront desk staffgreat customer servicecheneklawrencelornetraderdowntown
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1 - 5 of 37 reviews
Reviewed 3 weeks ago

The only thing good about this place was that Brianna, the desk manager, gave us our money back so we didn't have to stay the night. One look at the room and my wife wanted no part of it. The bed was dirty, even though...More

Thank JeffinNJ
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 3 weeks ago

Jeffin, thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been...More

Hotel's Favourite
Reviewed 19 June 2017

This hotel is so easy for attending concerts at the Ritz (a couple of blocks away). We checked in with ease, and everyone was so friendly and nice. The rooms are large, very clean and well kept, with awesome amenities such as microwave and table,...More

Review collected in partnership with Extended Stay
Thank Elise B
Response from 00esa, General Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 22 June 2017

Elise, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive. We are delighted you found us to be a good value. It's also nice to know...More

Reviewed 12 March 2018 via mobile

Room was outdated but the customer service was excellent upon check in. Basically it’s a hotel for all the things you need if you were home. Comfortable bed, kitchen, fridge, etc. No complaints, and I would stay here again.

Thank calvinldavis2006
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 12 March 2018

Calvin, thanks for staying with us. We are glad to read you liked the service and facilities we offer and that you had an overall pleasant stay. We hope you will give us the opportunity to redeem ourselves on a future visit. Sincerely, Hotel Management

Reviewed 2 March 2018

This is to tell you how wonderful and exciting it is to be in this hotel. My visit has been very pleasurable. The staff is so accommodating and eager to please. You ask and they promptly get busy helping you. This morning we woke up...More

Thank jwilliams0460
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 3 March 2018

Williams, thank you for selecting Extended Stay America for your accommodation and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest, and we...More

Reviewed 23 February 2018

I've stayed at various ESAs in the past, and overall, have a had a perfectly fine experience.....Unfortunately, this was not the case with this location. The man who checked me in was very nice, and was simple and painless.....The room was fine....The bed was a...More

Thank StevenW84
Response from 00esa, Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne DriveResponded 25 February 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Details
Price range
US$64 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Raleigh
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$64 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Raleigh
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (15)
Room & Suite (10)
Dining (2)
Pool & Beach (1)
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Room Tips
"Even a continental breakfast would have been appreciated!"
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"Choose a different hotel"
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"The whole efficiency hotel is quiet and very pleasant. The rooms are exactly as advertised. No need to add..."
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