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While I realize you get what you pay for, I found a mixed experience here. While the staff and the included breakfast were the high points, the maddening band barely serviceable wifi was a bummer. It also did not help that the water was turned...More
1 Thank Bob C
Response from zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree ValleyResponded 26 February 2016
Thank you for taking the time to let us know of your experience at our hotel. We appreciate your compliments to our staff and breakfast. We will use the feedback of the internet to improve. On your day of check-out we did anticipate a repair...More
Average hotel, nothing fancy but was very clean and comfortable. We found the bed to be comfortable, but not so much for the pillows, very flat! The staff was very friendly the few times we visited the front desk or needed assistance. They serve an...More
1 Thank Wayne B
Response from zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree ValleyResponded 23 February 2016
We are happy you were able to get a good night sleep and enjoyed the hockey game. Thank you for taking the time to give us feedback to use. We appreciate the compliments to our staff and comfort of our beds. We hope you choose...More
I stayed here one night and if all the hotels were not booked I would have checked out almost immediately. The staff is nice and friendly. The room was small and smelled musty. It's an old hotel that may have been remodeled. It's small in...More
1 Thank Luvtotravel2016
Response from zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree ValleyResponded 22 January 2016
We appreciate you taking the time to write a review for our property. We will look into this to ensure it was an isolated issue and ensure it is handled. We hope to better serve you next time you are in the Raleigh area. Thank...More
We stayed at this hotel for New Year's Eve because we were spending the night in downtown Raleigh and knew we could get a cab easily back and forth. The hotel is average and I believe will probably be hurt by the new properties that...More
1 Thank goingbeachy
Response from zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree ValleyResponded 8 January 2016
Thank you for taking the time to review our property and provide us with this valuable feedback. We will use it to improve. Also, we appreciate your compliments to Adam. We hope you enjoyed New Year's Eve in Raleigh.
The room was clean and comfortable and the price was reasonable considering that it was the weekend before Christmas. The outstanding part of the hotel was the young lady staffing the front desk. She was personable, helpful and cheerful. I recommend this hotel based solely...More
Our suites have microwaves and mini refrigerators. Our King and 2 Queen rooms have mini refrigerators. We do have a microwave in our lobby market available for use by our guests. We hope to see you here soon!
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"My room was 323, so read the review and decide for yourself. Hopefully it will have been taken care of."