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Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek

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Fairfield Inn & Suites Raleigh-Durham Airport\/Brier Creek
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812 Reviews from our TripAdvisor Community

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Showing 809: English reviews
Reviewed yesterday NEW

I was pleased with how close this property was to the airport, and the Bier Creek community shopping center. They offer a free shuttle service that will take you to the local shops and restaurants in the area. Furthermore, the site offers free Wi-Fi and free parking. The one disappointment I experienced was the pungent smell of mildew in my...

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Helpful?
Thank April B
New Jersey
Reviewed 4 days ago NEWvia mobile

Jermaine was awesome, such a great spirited gentleman!! Very helpful..took me anywhere I wanted to go. The hotel was beautiful! Anything I needed Jermaine would get it for me..and he took me to get something to eat!!! Awesome experience!

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Helpful?
Thank Smiller_0516
Stratford, Connecticut
Reviewed 1 week ago

I was at RDU airport waiting for my flight to depart during winter storm Helena. The fight was cancelled and I had to find a hotel for the night. The other hotels had shut down their shuttles because of the icy roads. Mr Boyd, the driver for Fairfield Inn made the trip to get me, so I didn't have to...

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Helpful?
Thank rickm2a
Stratford, Connecticut
Reviewed 1 week ago

flight home cancelled due to snow storm., airport suggested this hotel because they were running a shuttle. The driver, Mr. Boyd was great. He was willing and able to drive safely in the terrible road conditions.

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Helpful?
Thank ChristinaMRN
Columbus, Ohio
Reviewed 3 weeks ago

Everyone was super helpful and accommodating to all of my family's needs, especially Dysteny Russo who went out of her way to help us navigate the area as we were from out of state and just visiting. You couldn't ask for better customer service. The room and hotel grounds were clean and well kept. Parking was not a concern.

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Helpful?
Thank kayleej0hns0n
YourHostinRDU, Front Office Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this review

Dear Kayleej0hns0n, Happy Holidays from the Fairfield! Thank you so much for taking the time to share your appreciation for the level of service Dysteny and our grounds staff provided to you during your stay. We sincerely hope you will allow us to be your host each and every time your travels bring you to Raleigh. Until then, thank you...

Little Rock, Arkansas
Reviewed 3 weeks ago via mobile

I stayed at this hotel over the holidays and everyone was so nice and helpful! I especially enjoyed how exceptional Ms. Dysteny Russo was. I could not ask for a better customer service experience. I would definitely stay there every time I was in Raleigh.

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Helpful?
Thank itsmehailey
YourHostinRDU, Front Office Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this review

Hi itsmehailey, We are looking forward to your next stay with us! More importantly, THANK YOU for taking the time to let us know Dysteny exceeded your expectations while you were our guest. Our guests' satisfaction is our highest priority and are so glad we have demonstrated that while you were with us. Please let us know if there is...

Tonawanda, New York
Reviewed 3 weeks ago

I want to compliment how Marriott /Fairfield has allowed their employees to make decisions and be empowered to make the call once they have the information they need. Its easy in an organization to hide behind "company Policy" and just avoid doing what the right thing is for a customer. When Destiny at the site was provided with information regarding...

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Helpful?
Thank Bangelobus
YourHostinRDU, Front Office Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this review

Dear Angelo, You are too kind- Thank you! We look forward to being your host next time your travels bring you to Raleigh / Durham. Please feel free to reach out to Ms. Dysteny Russo to book your next stay. We'd love to have the opportunity to thank you for your encouraging words! Your time and thoughts are much appreciated....

Little River, South Carolina
Reviewed 4 weeks ago

We have stay at Fairfield Inn in the past and this visit was no different. Great staff ! We were greeted by Dystery Saturday night and the rest of staff, Rachel, Selena and Terrie on Sunday morning. Everything we needed Fairfield Inn delivery! We would come back again!

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Helpful?
Thank davidjamesdavis
YourHostinRDU, Front Office Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this review

Dear Davidjamesdavis, WE APPRECIATE YOU! We look forward to always being your home away from home! Sincerely, Fairfield Staff and Management

Toronto, Canada
Reviewed 9 December 2016

My wife and I just stayed here a night while some work was being done on our house. it was close by and the price was right... rooms were clean and comfy, staff was nice and the breakfast was decent. I would likely recommend this place to visiting family when they come to town

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Helpful?
Thank Bed-lessBirthdayBoy
YourHostinRDU, Front Office Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this review

Dear Bed-lessBirthdayBoy, We are so glad we were able to be your host while you were having some work done on your home. We truly appreciate your kind words about your experiences with us, and hope that should any other home repairs arise, you'll think of us as your home away from home. We sincerely hope to see you again!...

Chocowinity, North Carolina
Reviewed 8 December 2016 via mobile

Have stayed numerous times with no issues. However, most recent stay was not satisfactory from a cleanliness standpoint. Soap tray in shower had soap scum and hair which I cleaned before showering. Makes you wonder what else could be lurking. Advised front desk upon leaving and they apologized and told perhaps they would provide us with additional points.

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Helpful?
Thank Bill M
YourHostinRDU, Front Office Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this review

Dear Mr. M., We appreciate your continued loyalty and truly enjoy being your home away from home in the the Raleigh / Durham area. I cannot apologize enough for your experience during your most recent stay. I understand you have been contacted by General Management all ready, in regards to this issue, but I did want to take a moment...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek

Address: 10040 Sellona St, Raleigh, NC 27617-8231
Region: United States > North Carolina > Raleigh
Price Range: £74 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Raleigh-Durham Airport/Brier Creek
Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek Hotel Raleigh
Hotel Style:
#4 Business Hotel in Raleigh
#7 Family Hotel in Raleigh
#8 Romantic Hotel in Raleigh
#8 Best Value Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek staff and other travellers.
9 questions
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Questions? Get answers from Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms I have had were good.”
  • exercise room
  • 2 double studio
  • exercise room
  • exercise room
  • another angle
  • spacious and clean
  • treadmill with private tv
  • area for computer work
 of 5 bubbles vheaden, 29 Oct 2016 | Read review
“Road noise from Rte 540 in the back rooms”
 of 5 bubbles BarbaraP500, 23 Oct 2016 | Read review
“Ask for a room on the front of the hotel, back is on highway.”
 of 5 bubbles JZ5082, 19 Oct 2016 | Read review
“The suites are very spacious.”
 of 5 bubbles oatesk2016, 9 Oct 2016 | Read review
“Ask for a room facing the front of the hotel, if noise is an issue.”
 of 5 bubbles acoachcool, 8 Sep 2016 | Read review
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