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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviewsfree laundryfull kitchenone nightcrabtree mallfront deskhome away from homelonger stayevery requestclean roomsconvenient locationgreat amenitiesstaying at this hotelrecommend this hotel to anyoneenjoyed my staybusiness tripchecking inkitchenette
At first I was so grateful to be in place where, id had caring and help and felt safe. Sadly this time was not the case. Due to serious reactions from unfit housing to myself and my service animal .And little to no help as...More
Thank G1786DIstephanies
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 1 week ago
Hello "Dejavu",
I apologize that you feel you are not receiving the care you require as a "hotel". I know it is the season for pollen and it seems to get everywhere especially when opening the windows.We are a 100% Non-Smoking hotel and some guests...More
Stayed here several times now and I've always been accommodated on the desired room location and gotten a good night's sleep in a clean, well-maintained room. House keeping is to be complemented. Alex, at the front desk, is a great front of house person who...More
Thank avlhome
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 16 January 2018
Thank you very much for taking time to rate our property and your stay experience with us. It is always nice to see a member of our team stood out during your stay and made your visit a more memorable one.
Thank you,
Darren Sheehan...More
I have stayed in this hotel multiple times now, and would keep going back! My boyfriend is in the military and we can usually only meet up in Raleigh on Holiday weekends, so I often have to call to manage my booking and ask questions...More
Thank justjess1222
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 1 week ago
Thank you very much for your kind words. We appreciate our guests and certainly appreciate when they take time to place a review with feedback of their stay experience.
Thank you,
Darren Sheehan
Area General Manager
I have sleep several times at the hotel and I have to say that it is very competitive in terms of quality, service and cost. Near Crabtree mall which offers lots of options to eat and buy. Very recommended for business trips.
Thank Oscarpat1
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 1 March 2018
We greatly appreciate you taking time to do a review of our property and greatly appreciate your continued business to our establishment when Raleigh is in your travel plans!
Thank you,
Darren Sheehan
Area General Manager
We stayed at Candlewood in Wake Forest and it was pleasant but this location is anything but. Reception not friendly, wet carpet in the room, smell of urine, towels stained and smell like smoke. They said they were fully booked so couldn't offer us another...More
Thank dianemdb
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 27 February 2018
I must admit I was very disappointed to read your review and deeply apologize we did not meet your expectations. I would love to hear from you directly by emailing me at dsheehan@generationcompanies.com to find out more details on your stay with us. The description...More