We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton Raleigh - Crabtree

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Raleigh - Crabtree
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

843 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Raleigh - Crabtree
See the most recent reviews
Showing 830: English reviews
Danville, Virginia
Reviewed 21 May 2016 via mobile

Hotel was horrible with renovations that were beyond unsafe and filthy. Fire alarm was false alarm and no one came to let us know all clear. Room was dirty with stained upholstery and a sweaty yellow pillow under the case. A finger nail left on the bathroom sink and urine on the toilet. Paint peeling off the bathroom door and...

 Report
Helpful?
Thank Heather S
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Heather, Thank you for taking the time to post thoughts about your recent visit. I am truly sorry our renovations were an inconvenience and cause for concern and your suite was not in the spotless condition it should have been. We take the cleanliness of our rooms very seriously, so what you experienced is not a normal occurrence at our...

Raeford, North Carolina
Reviewed 17 May 2016

The hotel is undergoing a major restoration which did not interfere with my stay at all. The staff was exceptional. Complimentary breakfast was very good. Plenty of tasty and fresh food. Overall it was well worth the money

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank kelby g
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post this wonderful review about your visit to the Embassy Suites Raleigh - Crabtree. As a General Manager, nothing makes me happier than to hear that our associates made you feel welcome and were attentive to your needs. We make every effort to provide each guest with outstanding customer service, so your comments...

newark, United States
Reviewed 12 May 2016

staff is dishonest. remnants from previous customers were left in the room during my stay. they advertise that they have a Jacuzzi/hot tub but it is not functioning. staff needs additional customer service training. very disappointed in this hotel. I checked in and out within an hour of arrival. will never patronize this hotel again

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Yolanda J
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear Yolanda, thank you for sharing your review and the details surrounding your experience with us. Please accept my sincere apology for the lack of attention from our staff at check in, and for failing to live up to your service expectations and our own standards. We pride ourselves on offering exceptional service to our guests so I'm sorry you...

Reviewed 11 May 2016

During our stay the hotel was under renovations. Luckily we were not disturbed by the noise of renovating. It just was not an inviting environment. However everything else was just great. The room was very clean. The staff was very courteous, helpful and professional. The time we stayed was probably one of the busiest of their year. (Mother's Day weekend,...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 99yvetter
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your stay at the Embassy Suites Raleigh Crabtree and for sharing your experience with fellow travelers online. We are pleased to read that you loved your well-kept accommodation and our courteous associates who took great care of you. However, we apologize for the issues you experienced due to our renovations. We update our website with our renovation...

Raleigh, North Carolina
Reviewed 10 May 2016

Need a place to stay Hilton is the place great customer service just an overall great stay. Breakfast is absolutely amazing one like i never had before in a hotel. Can't wait for my next stay it will be in july in florida counting down the days!!!!!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank michelleeA1943HH
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying at the Embassy Suites Raleigh – Crabtree and sharing your excellent experience. We are happy to hear you enjoyed your stay. Thanks for the great comments about our delicious breakfast. It's definitely a guest favorite and we're glad you enjoyed it, too. We are also glad you liked the reception of our friendly associates. We appreciate...

Raleigh, NC, United States
Reviewed 10 May 2016

Hotel was somewhat difficult to locate on Glenwood Ave. as it was not visible from the road. I didn't have a GPS. Nice hotel, pleasant staff, very nice room, breakfast was very good. However, I felt that it was pricey compared to other Hilton Hotels.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Margaret S P
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post a review about your visit to the Embassy Suites Raleigh - Crabtree. We are happy you liked our welcoming associates, the breakfast we served and your accommodation as well. However, we are sorry to read that you felt the cost of the room you paid was expensive. We try to stay very...

Washington DC, District of Columbia
Reviewed 9 May 2016

There is a giant crater in the middle of the hotel with a Crain for construction. There's all types of dust and paint debree floating through the air. Disgusting. The wifi was horrible. Best thing was the breakfast and bar happy hour.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank ericaw356
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear Eric, thank you very much for staying with us and taking the time to give us your feedback. I apologize for the inconveniences experienced with the current renovations taking place and for not providing you with an outstanding stay. Please accept my apologies. I would also like to discuss what we can do to make it up to you....

North Carolina
Reviewed 7 May 2016

My family loves this Embassy Suites! We look forward to our weekends spent here! The evening reception and breakfast are nice added touches! We can't wait to see the final renovations when they are complete!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank bembris1
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post this wonderful review about your visit to the Embassy Suites Raleigh – Crabtree once again. It is so nice to read how pleased you were with our daily cooked-to-order breakfast and evening reception offering light snacks and beverages. It was great to have you here, and we hope that we will have...

Massena, United States
Reviewed 5 May 2016

Embassy Suites Crabtree in Raleigh, NC is a wonderful hotel. The service is exceptional, the hotel is beautiful and convenient to travel around the area. When we had a small issue with the electrical outlets, the staff couldn't do enough to try to resolve the problem. When they realized that it was not something that could be fixed while we...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Gary P
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

On behalf of our staff, thank you for taking the time to post your five-star review. As a General Manager, nothing makes me happier than to hear that our associates made you feel welcome and were attentive to your needs. We make every effort to provide each guest with outstanding service and comfortable accommodations. Making our guests happy is our...

Reviewed 5 May 2016

I always love staying at the Embassy Suites hotel. This location did not disappoint. The room was nice and clean, breakfast was delicious, and the staff was great, everyone was very friendly! Will definitely stay here when I'm in the area again.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank J1568NXlisaa
ManagerX1, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your stay at the Embassy Suites Raleigh Crabtree once again and for sharing your wonderful experience with fellow travelers online. We are glad you loved our convenient location, breakfast offerings, friendly associates and you well-kept accommodation as well. It was great to have you here, and we look forward to your next stay with us soon. Alex...

186 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (112)
Viewed
Hotel & Grounds (25)
Viewed
View from Room (20)
Viewed
Dining (3)
Viewed
Room/Suite (32)
Viewed
Bathroom (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (74)
Viewed
Bathroom (5)
Viewed
Business Centre/Function Rooms (11)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (20)
Viewed
Dining (9)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Raleigh hotels
0.6 mi away
Homewood Suites by Hilton Raleigh Crabtree Valley
0.2 mi away
Raleigh Marriott Crabtree Valley
0.7 mi away
Hilton Garden Inn Raleigh / Crabtree Valley
Show Prices
Show Prices
Show Prices
7.0 mi away
Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek
2.1 mi away
Renaissance Raleigh North Hills Hotel
0.8 mi away
La Quinta Inn & Suites Raleigh Crabtree
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612-5802
Region: United States > North Carolina > Raleigh
Price Range: £132 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Priceline and Hotels.com so you can book your Embassy Suites by Hilton Raleigh - Crabtree reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Crabtree staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Embassy Suites by Hilton Raleigh - Crabtree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would take rooms away from the elevator area (room numbers > 10) and over the 5th floor (to avoid noise from the atrium/bar area)”
 of 5 bubbles 650luizg, 13 Mar 2017 | Read review
“grab some bottled water from the fitness center.”
 of 5 bubbles 984evand, 1 Mar 2017 | Read review
“Free Wifi for Honors members”
 of 5 bubbles atlsamx, 10 Nov 2016 | Read review
“Book at another hotel. This one is under major construction.”
 of 5 bubbles safetybobann763, 30 Aug 2016 | Read review
“stay in a different hotel”
 of 5 bubbles F1978ZZdavidk, 19 Aug 2016 | Read review
5 of 5