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Sheraton Raleigh Hotel

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Traveller (33)
Room & Suite (64)
Dining (33)
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Overview
  • Excellent41%
  • Very good30%
  • Average17%
  • Poor9%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Raleigh Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Raleigh Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (155)
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Traveller rating
62
46
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5
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Time of year
LanguageEnglish
62
46
26
14
5
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All reviewsthe club loungeconvention centerroom service from the restaurantcozy roomsales conferencewithin walking distancefront deskgreat location downtownthe performing arts centerparking passthe hotel's restauranthome baseconvenient parkingour entire stayheart of downtownred hatself park
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1 - 5 of 153 reviews
Reviewed 4 days ago

The staff and management at this property exhibit top-notch customer service skills. From the time you enter the premises, you're greeted with a smile by either a valet attendant, a bellman, or both. It's not unusual to hear 'welcome back' multiples times prior to and...More

Thank 70Frequenttraveler88
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 3 days ago

Thank you so much 70Frequenttraveler88! We truly appreciate the praise for the time we invest in our associates to bring this type of service to you and our guests. We thank you for your feedback in this review and we look forward to welcoming you...More

Hotel's Favourite
Reviewed 4 weeks ago

This was a decent albeit a bit dated hotel in central Raleigh. The room was clean, comfortable and big and the staff were super friendly. The only thing missing - and my main issue with a number of hotels - is a lack of stairs...More

Thank Michael Z
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 4 weeks ago

Thank you Michael Z, Your comments are highly valued and we understand the need for stairs sometimes when elevators are running busy. We have shared your feedback with our team and we are happy to hear our staff made a wonderful impression. We can't wait...More

Reviewed 5 days ago via mobile

The hotel is located in the heart of downtown Raleigh. Our room had been recently been remodeled and the furnishings were very comfortable. The hotel has a very good restaurant and bar - a great place for meeting friends or just to relax and unwind....More

Thank Baron-von-Kempen
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 5 days ago

Wonderful review Baron-von-Kempen! It is refreshing that you were able to have a great time and explore the local area. We cannot wait to welcome you back and we hope to exceed your expectations next trip! Thank you!

Reviewed 6 days ago

We were in for a weekend trip to Raleigh and try to stay in Starwood properties. There was a bunch of construction at the entrance, but were able to get in and check in easily. The location is great for all the local eateries. We...More

Thank Wolfsha
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 5 days ago

Thank you Wolfsha! Maybe we are drawn together with our NC State Wolfpack affiliation and you're username (thumbs up). We are so happy to have had you with us and we hope you will enjoy another stay in the future. Thank you for your feedback!

Reviewed 1 week ago via mobile

Wonderful location right across from my conference location. Convenient walk to many different attractions and dining. Such a sweet staff too! Would definitely recommend to anyone who comes to downtown Raleigh!

Thank Molly W
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 1 week ago

Thank you Molly W! With new restaurants and places to visit popping up every month, we would love to invite you back for another visit. Thank you for the wonderful staff comment and we hope we can exceed your expecattions next time. See you soon!

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Most Booked Properties in Raleigh
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$151 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Raleigh
Room types
Non-Smoking Rooms
Details
Price range
US$151 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Raleigh
Room types
Non-Smoking Rooms
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Traveller (33)
Room & Suite (64)
Dining (33)
Pool & Beach (15)
Amenities (43)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
kelsenberg
16 January 2018|
AnswerShow all 4 answers
Response from SheratonRaleighMgt | Property representative |
Since the completion of our renovation in December 2016 all our Double rooms are equipped with two queen beds. We look forward to hosting you in August. Thanks
0
Votes
meballance
8 August 2017|
AnswerShow all 9 answers
Response from Christine E | Property representative |
Hello Self Parking is $18 and Valet is available at $28. I hope this helps!
0
Votes
ALtravel1223
16 January 2017|
AnswerShow all 9 answers
Response from Christine E | Property representative |
As an SPG member, you receive free internet for your loyalty always. The Club level option offers upgraded room amenities and exclusive complimentary access to Sheraton Club. This extra benefit includes 24 hour lounge access... More
1
Vote
Room Tips
"Odd-numbered rooms at the east end of the hotel (**01, **03, etc.) are typically quieter."
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"Not Good On A Sunday Night...Area Is Dead"
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"Upper floor was very nice"
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"Higher floor and lower numbers (eg, 1701, 1601) are quieter if you need the sleep"
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