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Residence Inn Rocky Mount

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Residence Inn Rocky Mount
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361 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Inverness, Florida
Reviewed 6 days ago NEW

I would recommend the Residence Inn for the great rooms and seating area with the fireplace. You felt like you were at home. The hotel was just remodeled and it looked great. The front desk personnel were very nice. The Breakfast in the morning was great.

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Helpful?
Thank hfbaughn
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We greatly appreciate your feedback regarding your recent stay with us. Our desire is to provide that home away from home comfort for all of our guest. I'm pleased to know you had an enjoyable stay. We hope you will come back to visit us real soon. Thank you, again Linda Hunter General Manager

Maine
Reviewed 6 days ago NEWvia mobile

We prefer Marriott properties because of the level of hotel you get for the price. We're willing to pay the extra so that we have a nice place to stay. We have two well behaved dogs and decided to stay here overnight on a long road trip. We were ok with the room cost and pet fee totaling over $200...

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Helpful?
Thank QueenMummzy
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We sincerely apologize for your experience that was below the standard of what we strive for and what you deserve. Thank you for your feedback, and for letting us know where improvement is needed. We hope that in the future you will allow us the opportunity to serve you again! Linda Hunter General Manager

Reviewed 17 October 2016 via mobile

I stayed here for business and was very surprised how nice and helpful the staff was. They made a stressful job much easier. We got a two bedroom/two bathroom suite for an amazing price. The setup was perfect for two people working around the clock.

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Helpful?
Thank patrick e
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your kind remarks regarding our staff and hotel. Our staff works hard to make sure our guests receive the excellent care and hospitality that they desire and deserve. We hope to see you again, throughout your travels. Linda Hunter General Manager

Toms River, New Jersey
Reviewed 16 October 2016

Had to stop and find a hotel sooner due to Hurricane Matthew. Decided on Rocky Mount and pulled into the Residence Inn. Very fortunate to get one of the last rooms. Was quite surprised when we walked into our accommodations how spacious and beautiful it was. It was like a studio apartment. Full kitchen, gas fireplace and sectional sofa. All...

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Helpful?
Thank Shoreluver
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your kind remarks concerning the Residence Inn, Rocky Mount. We provide that home away from home comfort for our guest who chooses to stay one night or those that are staying for extended time. We are thankful you chose our property throughout the storm and hope you will come back to visit us throughout your travels. Linda...

Jackson, New Jersey
Reviewed 28 September 2016 via mobile

Front desk staff could not be bothered to help. They were cranky on the phone and surly at check in. Room was clean and haphazardly updated. Some things were very new and others were very old. Breakfast was average and staff were efficient but not friendly. Wouldn't be my first choice for next year's trip.

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Helpful?
Thank IIMFD
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to bring this to my attention, this is not the standard we strive for here at our hotel, this is an issue I will personally look into. I apologize for the inconvenience you experienced during your stay with us. Thank You again for your feedback, and for letting us know so that we continually...

Venice, Florida
Reviewed 20 September 2016 via mobile

Staff was very nice. We stayed in a 1 bedroom studio. Very clean. Only issue is my husband is 6'4 and a very healthy weight. The bed, queen, was too small. We stay at a Marriott on most occasions. Can't go wrong.

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Helpful?
Thank Denise C
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you so much for leaving such a positive review and we appreciate you sharing your experience with us. We are happy to know you had a pleasant stay and we hope to see you again in the near future throughout your travels. Linda Hunter General Manager

Maryland
Reviewed 26 August 2016

We stayed overnight on the way to Florida. The hotel recently received high marks, I believe 97.5, for cleanliness on a recent review. Attention to detail is obvious, the property is clean, convenient to I-95 and in walking distance of restaurants. Our room was spacious with a full kitchen and a comfortable bed. Nice breakfast options. Staff went out of...

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Helpful?
Thank MarylandBlueCrab
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Our location of the hotel really allows you access to all areas of the city easily. Thank you for noticing our team, they work really hard and appreciate the recognition. I am happy you enjoyed your stay with us and that the facilities and service experience was what you expected and deserve. We appreciate your time in sharing with us...

Staten Island, New York
Reviewed 26 August 2016 via mobile

The rooms are so run down and dirty. The breakfast was good and the lady running the breakfast was sweet. You need to do something about your rooms though. We are gold members and stay in all marriotts only. Very disappointed. Maybe they are working on things the main room when you walk in was very up to date and...

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Helpful?
Thank jonesny72
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to write your review we appreciate your feedback. We are sorry our rooms did not meet your expectations. We are aware a couple of items in some rooms needs to be update and it is something that's in the works. Thank you again, we hope to see back throughout your travels.

Palm coast
Reviewed 24 August 2016 via mobile

We pass through every few months traveling north or south. Place is clean and staff is wonderful. One of our regular stops when traveling from Florida to new York. Easy check in and I understand that pets are welcome.

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Helpful?
Thank Andrew B
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We are glad you enjoyed your stay and we appreciate the kind remarks regarding our staff. Thank you for taking the time to share your recent experience at the Residence Inn Rocky Mount with us, we look forward to seeing you when you return to Rocky Mount, NC.

District Heights
Reviewed 20 August 2016 via mobile

I stayed here while enroute to Myrtle Beach. I did the early check in through my Marriott app which really didn't grant me an early check in. I wanted to be on the first level but didn't expect a handicap room. I think the person at the desk should've asked me prior to giving me this room. The shower head...

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Helpful?
Thank MrsTNP
Linda H, Manager at Residence Inn Rocky Mount, responded to this review

We apologize that you had problems with your reservation and room type. Our staff is usually on key when it comes to being informative. We will work harder to make your next stay nothing short of Excellent! Thank you for staying with us and we hope to see again! Linda Hunter General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Experience our newly renovated pool and spa area. ... more   less 

Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Region: United States > North Carolina > Rocky Mount
Price Range: £95 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Hotel Style:
#3 Business Hotel in Rocky Mount
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Rocky Mount staff and other travellers.
3 questions
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Newark, Delaware
Fernandina Beach, Florida
over a year ago

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Questions? Get answers from Residence Inn Rocky Mount staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 3rd floor was great. Very quiet”
 of 5 bubbles hfbaughn, 29 Nov 2016 | Read review
“all rooms are suites. Ask for non smoking”
 of 5 bubbles peter194940, 9 Aug 2016 | Read review
“Away from exit doors would be quieter”
 of 5 bubbles KarenR522, 17 May 2016 | Read review
“Exam the room carefully before bringing in luggage. Choose an upper floor away from interstate.”
 of 5 bubbles travelinggma2013, 13 May 2016 | Read review
“I have only stayed on the first floor and it was quiet.”
 of 5 bubbles 321terryi, 22 Mar 2016 | Read review
5 of 5
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