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The St. Regis Changsha

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Traveller (717)
Room & Suite (88)
Dining (24)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The hotel’s 188 richly appointed guest rooms and suites—including a Luxury Suite and a Presidential Suite—allow sweeping city or river views. Expect sumptuous decor and high-end amenities with subtle Chinese touches. Every experience is enhanced with St. Regis Butler Service, available any time, day or night.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Charming
Classic
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals
720Reviews
778Photos
1Q+A
6Room tips
Traveller rating
  • 702
  • 12
  • 4
  • 4
  • 2
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Popular mentions
I have stayed with Regis for over a dozen of nights. It's getting better each time since Regis already feels like home to me in Changsha. The staff here are very friendly and also professional. Aviva and Bruce are already friend to me. Excellent breakfast and dinner, very
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Response from St-Regis-Changsha, 总经理 at The St. Regis Changsha
Responded 2 days ago
Dear jiachendong, Thank you for staying at The St. Regis Changsha for so many nights and taking time to share nice comments with us. We are glad to know that you enjoyed the stays and recommended us. Your high recognition to our service will be a great encouragement for us and motivates us to offer more instinctive and personal services to valuable guests like you. We sincerely look forward to your next visit! General Manager Terrettaz Matthias
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I go to Changsha a lot for business. As a platinum SPG member, I usually stayed at the Sheraton Hotel in downtown. But I have always wanted to try St. Regis as it has been rated the most “luxurious” hotel in Changsha. After staying at this hotel for a night last week (I had
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Response from St-Regis-Changsha, General Manager at The St. Regis Changsha
Responded 2 weeks ago
Dear Calvin X, Thank you for staying with The St. Regis Changsha and sharing your experience, it is our honor to have you with us for your first time visit. However, We are deeply disappointed to hear that our butler service and service in the restaurant did not meet your expectation. Please accept our sincere apology for causing you all the frustration and inconvenience. Rest assured that we have already shared your feedback with related management team to follow up your concerns and prevent these problems from happening again. Your comment is highly important for us to know exactly how we can improve for your future stays. If it is convenient for you, please kindly contact us for sharing more details of your experience and give us the opportunity to improve ourselves, as well as offer you better services. Hopefully we still have an opportunity to offer you much better services. We look forward to welcoming you back again and making your next visit a renewal! General Manager Terrettaz Matthias
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I stayed at this hotel during my business trip to Changsha. The staff was very helpful. I headed to the gym and received warm welcome at the reception. The gym trainer (Rainbow) offered me tour of the gym and swimming pool. She also provided me with workout lessons. She was very
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Response from St-Regis-Changsha, 总经理 at The St. Regis Changsha
Responded 4 weeks ago
Dear paroct, Thank you for staying with The St. Regis Changsha and sharing your experience. We are glad to know that our hotel has provided you comfort and convenience during your vacation. We sincerely appreciate your gracious comments and generous feedback on our colleagues which I look forward to sharing with our team as this will certainly motivate them to delight our guests. We sincerely look forward to your next visit! General Manager Matthias Terrettaz
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St. Regis is one of the best hotels in Changsha. It's located on top of a metro station, but a little far away from downtown. Hotel rooms are new, well decorated and comfortable. Staffs are friendly and helpful. The swimming pool located at the top floor is impressive,
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Response from St-Regis-Changsha, 总经理 at The St. Regis Changsha
Responded 4 weeks ago
Dear taogenie, Warm greetings from The St. Regis Changsha! Thank you very much for your comments regarding your recent visit here. It is our greatest pleasure to constantly offer customized and attentive services to all of our valuable guests like you. However, . I understand that your stay was not all you hoped it would be. Please accept our sincere apology for causing you all the frustration and inconvenience. Hopefully The St. Regis Changsha could always be your first choice whenever travel brings you back to Changsha. General Manager, Matthias Terrettaz
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I have stayed at this hotel 5 times and love it! The hotel is new and the suites are modern and very clean. The rooms are all fitted with the most up to date gadgets. Breakfast is good, with a spread of Western and Asian choices. The gym and swimming pool facilities are very
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Response from St-Regis-Changsha, 总经理 at The St. Regis Changsha
Responded 14 Feb 2019
Dear malahotpot, Warm greetings from The St. Regis Changsha! Thank you very much for taking time to share your visit on TripAdvisor. We are thrilled to see your compliments regarding our peaceful environment and great facilities. Rest assured that we have already taken notes of your valuable feedback on surrounding environment and butler service and shared with related departments as we constantly look for ways to better fulfill our guests’ expectations. We sincerely look forward to welcoming you back for another pleasant stay and bringing you more renewal! General Manager Matthias Terrettaz
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"Which button should I choose!"
His and Hers
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12345618
游泳池每天何时开放?
"The higher the better"
"All rooms are on the high floor with great city view"
"All rooms are great! Breakfast is perfect!"
"I was on the 61st Floor. Excellent views."
"standard rooms are also good in terms of room size"
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12
PRICE RANGE
US$230 - US$252 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHunanChangsha
NUMBER OF ROOMS
188
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