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H.TOP Palm Beach & SPA

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H.TOP Palm Beach & SPA
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949 Reviews from our TripAdvisor Community

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Showing 730: English reviews
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Birmingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

Rooms are very outdated and depressing but clean. The walls were also very thin so could hear lots of noise during the night. The rest of the hotel was fine and quite modern. Food served most of the day and was nice. Pool clean and indoor pool warm. Very close to beach 5mins for the small beach 15mins to the...

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1Thank Natalie J
Reviewed 4 days ago NEW

Booked as a cheap easter break on an allocation on arrival through the htop site only paid 250 for a weeks all inclusive which is pretty good. Didn't expect much but have paid alot more for alot less.Reception Staff friendly, rooms cleaned daily, bar staff good, despitr the silly card system which I guess saves on glass collectors. Food was...

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Helpful?
Thank 33katkins
Rugby, United Kingdom
Reviewed 5 days ago NEWvia mobile

The rooms are very shabby and only single glazed so there was constant noise from the busy road also people shouting on the street late at night The pool also was next to the busy road so not very peaceful to sit around. The food was poor we were all inclusive.There was no ice cream available except at mealtimes and...

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Helpful?
Thank Sue M
HTOPHotels, Director General at H.TOP Palm Beach & SPA, responded to this review

Dear Guest, Thank you for taking the time to reach out to us on Tripadvisor to share with us your concerns regarding your recent holiday at H·TOP Palm Beach & SPA hotel. It has been really disappointing to read your feedback with regards to the food at meal times. This is because our chefs have prepared an excellent menu with...

Coleraine, Northern Ireland, United Kingdom
Reviewed 1 week ago

Had one weeks stay and couldnt fault this hotel. The staff very friendly and a great selection of meals for breakfast lunch and dinner. Snacks layed on inbetween. There is a sauna whirlpool hot tub swimming pool and all kept very clean. Was on the 7th floor and the house keeper kept everything spotless. Very high standard of cleaning.

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Helpful?
Thank Linda M
HTOPHotels, Director General at H.TOP Palm Beach & SPA, responded to this review

Dear Guest, It has been a real pleasure to read this excellent review of your recent vacation with us at Palm Beach hotel and we really appreciate that you took the time to write and share it with us and the Tripadvisor community. Your positive review confirms that our attention to detail ensures fantastic holiday experiences for our guests and...

Greater London, United Kingdom
Reviewed 1 week ago

The hotel appeared to be in need of updating, and as we left it appeared that they were putting new thick matresses in the bedrooms. The hotel was about 2-300 metres from the nearest beach, and if you were fully inclusive you could use any of the groups hotels for drinks and could have lunch but not the evening meal...

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Helpful?
Thank Scott P
HTOPHotels, Director General at H.TOP Palm Beach & SPA, responded to this review

Dear Guest, We would like to thank you for choosing our hotel for your holiday. Your kind review is an incentive for us to continue working to give our absolute best so that all our guests feel as comfortable as you were. We would like to thank you for your helpful feedback and we will certainly be forwarding it to...

chester
Reviewed 1 week ago

On arriving at the hotel I was happy with the overall look and check in was swift and smooth. We were given room 611 on the top floor at the front. The room was spacious and modern enough and cleaned daily by a lovely polite maid. Clean towels daily and the sheets were changed a few times during our 10...

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1Thank GaynorW14
Larne, United Kingdom
Reviewed 1 week ago

For the price you could not ask for better, oulia at the bar was brilliant and Thomas good also but needs to smile a bit more, food was a good variety and something for everyone, rooms adequate and well maintained and sheets & towels changed every day, entertainment geared for all ages in the evening. Overall a 10/10 experience. Wifi...

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Helpful?
Thank hunter108988
HTOPHotels, Director General at H.TOP Palm Beach & SPA, responded to this review

Dear Guest, It is always excellent for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our hotel. Moreover, your evaluation is of the utmost importance for us, because it shows through constant dialogue with our guests, we can achieve the...

Poole, United Kingdom
Reviewed 2 weeks ago

Although 3*, and I'm more used to 4* or 5*, the rooms in the Palm Beach were adequately furnished and clean, with lots of hot water, though very short of drawer space, but there were just 2 of us, only there for a week so we managed ok. The down side was the canteen (I can't call it a restaurant.)...

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Helpful?
Thank kayburke123
HTOPHotels, Director General at H.TOP Palm Beach & SPA, responded to this review

Dear Guest, We want first of all to thank you for using Tripadvisor to notify us of your concerns related to your recent holiday with us at the hotel and apologize you felt you experienced an inconsistency in our service. Your comments are very important to us and we will be making sure they are bought to the attention of...

Oxford, United Kingdom
Reviewed 2 weeks ago

A small but tidy hotel even for its age We had the luck of a great bunch of people on our last min budget break The dining room staff and bar staff were nice and friendly although we did find a couple of staff membesr on reception a little turse As always you get what you pay for so dont...

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Helpful?
Thank Murray Q
HTOPHotels, Director General at H.TOP Palm Beach & SPA, responded to this review

Dear Guest, Firstly we would like to thank you for taking the time to share your personal impressions on your recent stayl. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Once again, we really thank you for your time...

Stanley, United Kingdom
Reviewed 2 weeks ago via mobile

Bedroom n bathroom cleaned daily food was avarge something for all eat pool clean n spa area basic but very relaxing. Bar good. Staff helpful only downside was amoit off chilldren on trips with school n collages. Who showed other gussed lack off respect screaming running aroubd all day n night. Yes it was a pain but the hotel not...

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Helpful?
Thank brian w

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  • Restaurant
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from H.TOP Palm Beach & SPA staff and other travellers.
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Questions? Get answers from H.TOP Palm Beach & SPA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very pleasant surprise althought I booked aoa, I asked for a high floor poolview which I got room 504”
  • worlds smallest bath
  • locals playing in the jacuzzi
33katkins, 20 Apr 2017 | Read review
“If you can upgrade do it!”
GaynorW14, 15 Apr 2017 | Read review
“Quieter in the rear of hotel away from entertainment”
hunter108988, 11 Apr 2017 | Read review
“Go elsewhere”
kayburke123, 10 Apr 2017 | Read review
“not in this hotel”
MiniMouse2014, 31 Mar 2017 | Read review
5 of 5