We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

BEST WESTERN PLUS Omaha Airport Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN PLUS Omaha Airport Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

117 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 116: English reviews
Redcliff
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago via mobile

We stayed in a King Suite with our kids this week and absolutely loved it. So much room. There was a huge living area (HUGE) with tons of room even with the sofa bed pulled out. The kitchen area was nice. Bathroom was functional and super clean. This never seems to happen anymore and I'm used to being disgusted, this... More 

Helpful?
Thank mrsdruu
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave such kind words! We are so happy that you enjoyed your stay and the room exceeded your expectations. We hope to see you and your family again on your next trip! More 

Norfolk, Nebraska, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I stayed in a Junior Suite on a 5 day business trip. It is a great location, the junior suite was nice sized with a king sized bed and plenty of seating. Everything seemed very clean and well-maintained. Plates and silverware and a refrigerator were provided. If you like watching television, there are two in the room- but the remote... More 

Helpful?
Thank Janet N Gerry M
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us your thoughts about your stay. I am happy to hear that you enjoyed your room and I am having maintenance look into the TV remote situation, thank you for bringing that to my attention. We hope to see you again on your next trip! More 

Lawrence, Kansas
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

I am a Diamond Elete member I stay in BWs over 100 nights per year. I was not offered an upgrade or even told one was not available. Felt the check in process was rushed not personal at all I think she sits in front of a mirrior and practices how fast she can say it. I had a room... More 

Helpful?
Thank Steve Z
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for your valuable feedback, this survey will be used in training our front desk staff on better serving our valued guests. We hope that if you return to the area you will give us a second chance to "wow" you. More 

Grand Marais, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

I am a woman traveling alone. The parking lot is very well lit at night. Check-in was a bit abrupt with a stern warning about not smoking in the rooms - and I don't smoke. The room had a strong air cleaner smell, but I got used to it. The room is simple, but the bed and pillows were comfortable.... More 

Helpful?
Thank Carleen M
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us a review. I am sorry to hear that your stay was less than satisfactory and please know that we have taken the training opportunity with the front desk staff to refresh our customer service skills. I hope you give us another chance to meet and exceed your expectations on your next... More 

aiea, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

came to Omaha for a short stay to visit my daughter who's attending Creighton. Picked the Best Western Plus from past reviews.I'm glad we decided on a stay here. Hotel was very well kept (I'm not sure if it was just built but it even smelt new!), clean, staff was very welcoming and courteous, hot breakfast was a plus, rooms... More 

Review collected in partnership with Best Western

Helpful?
1 Thank John T
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us a review. We are happy that you enjoyed your stay and hope to see you again! More 

Olathe, Kansas
1 review
Reviewed 15 October 2016

Two seniors traveled to Omaha for a 3-day weekend to visit the typical locations including the zoo, the bridge, the Durham Museum, others. We knew that we would end up in the Old Market area for dinners. This hotel worked out great for us. I was going to book downtown, but this group of hotels in Carter Lake toward the... More 

Helpful?
Thank davewilliams8
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us such kind remarks. We are happy to hear that you enjoyed your stay and decided to try a location other than downtown. I would like to think we are the little gem right around the bend! We are very accessible to all of the downtown attractions, and I hope to see... More 

A TripAdvisor Member
Reviewed 12 October 2016 via mobile

The hotel was nice but the beds were very hard! The gentleman at the front desk scared my kids. He asked if I was on Facebook and then started in about the clown phenomenon going on. It scared my elementary daughters greatly! NOT professional at all!!

Helpful?
Thank A TripAdvisor Member
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us a survey. On behalf of all of us at Best Western Plus Omaha Airport, I would like to apologize for your less than professional interaction with the staff and please know that we have addressed the situation. We hope that you give us another opportunity to meet and exceed your expectations. More 

Grants Pass, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 October 2016

We had the misfortune of staying at the Sleep Inn across the street on our first night. What a disaster. Fortunately we were able to switch to the Best Western and that made our trip was a total success. Great staff and lovely rooms.

Review collected in partnership with Best Western

Helpful?
Thank Robert P
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us such kind words, we are happy that we helped make your trip a success! More 

Sioux City, Iowa
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2016 via mobile

Room clean and check in quick despite the fact they had us checking in a week later. The bed however was not comfortable, hard with way too puffy pillows. Early breakfast ( starts at 4 am). They do have shuttle to the airport and a deal with Budget Rental if you want to leave your car long term.

Helpful?
Thank TaMike87
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to complete a survey. We are happy to hear that you enjoyed your stay and we hope to see you again! More 

Polk City
2 reviews
Reviewed 20 September 2016

Front desk was happy to assist with check in and the rooms were clean. Breakfast was awesome; which it did include cheese omelets, biscuits and gravy, fruit, bagels and yogurt and soy milk and regular milk. Extremely impressed with the hotel and will be back.

Review collected in partnership with Best Western

Helpful?
Thank Abby M
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us such encouraging words! We are happy that you enjoyed the breakfast variety that we offer and we hope to see you again soon! More 

37 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13)
Viewed
View from Room (2)
Viewed
Bathroom (4)
Viewed
Room/Suite (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Carter Lake
0.3 mi away
Super 8 Omaha Eppley Airport/Carter Lake
0.2 mi away
Country Inn & Suites By Carlson, Omaha Airport
0.1 mi away
La Quinta Inn & Suites Omaha Airport Downtown
Show Prices
Show Prices
Show Prices
0.3 mi away
Holiday Inn Express & Suites Omaha Airport
0.2 mi away
Sleep Inn, Inn & Suites Omaha
0.1 mi away
Candlewood Suites-Omaha Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Plus Omaha Airport Inn and Suites in Carter Lake, Iowa is conveniently located to Eppley Airfield, Downtown Omaha, CenturyLink Center, TD Ameritrade Ballpark, Old Market and Omaha's Henry Doorly Zoo. Best Western Plus Omaha Airport also provides complimentary airport shuttle to and from the Airport every half hour as scheduled starting as early as 3:30 a.m., seven days a week. We also offer a complimentary local shuttle within a 5 mile radius of the hotel. Best Western Plus Omaha Airport Inn and Suites offers a 24 hour business center in the lobby, indoor pool, hot tub and 24 hour fitness center and on site sundry shop. All guest rooms are non-smoking and feature either one king or two queen size beds, microwave, mini refrigerator, premium cable television programming, flat screen color televisions, a desk chair & workstation and comfortable seating area in each room. Suites, with the one king or two queen bed configurations offer additional space and a separate seating area for entertaining. The oversized living space features a sofa sleeper convertible bed, additional flat screen color television, microwave and refrigerator. Additionally, Best Western Plus Omaha Airport is ADA compliant and guests have easy access to the hotel, the guest rooms, hotel amenities and hotel function spaces. Our hotel has accessible standard rooms and suites, including suites with one king or two queen size beds, including both physical impairment and/or hearing impairment units. Sorry no pets, but service animals are, of course, welcomed. Start your day early with our continental breakfast of cereal, milk, yogurt, hard boiled eggs, yogurt, fresh fruit, assorted breakfast bars and breads and beverages such as juice, coffee and/or hot chocolate. The continental is served as early as 3:30 a.m., seven days a week. Each guest is invited to enjoy our free hot breakfast is served from 6:00 a.m. - 9:30 a.m. daily, in the centrally located breakfast room. Our Downtown area features such attractions as the CenturyLink Center Omaha Convention Center, the TD Ameritrade Ballpark, the Freedom Park Navy Museum, the Bob Kerrey Pedestrian Bridge, the Historic Old Market restaurant and bar district, and nearby attractions such as the Joslyn Art Museum, Durham Museum, and the Omaha Henry Doorly Zoo. The City of Council Bluffs and area shopping is only a short drive (only 10 - 15 minutes away). Council Bluffs offers 3 world class casinos, the Mid-America Center, additional shopping & dining opportunities, a Go Kart track and a luxury movie theater. The hotel shuttle will take guests to the Council Bluffs Mid-America Center, nearby restaurants, shopping and Casinos (within 5 mile radius). Some of the other notable businesses and attractions are University of Nebraska at Omaha (UNO), Creighton University, Gallup, The Nebraska Medical Center, the Children's Hospital, Offutt Air Force Base, Union Pacific Railroad, Omaha Steaks, Omaha World-Herald newspaper, First Data and Oriental Trading Company. ... more   less 

Additional Information about BEST WESTERN PLUS Omaha Airport Inn

Address: 2510 Abbott Plaza, Carter Lake, IA 51510 (Formerly Holiday Inn Express Omaha Airport)
Region: United States > Iowa > Carter Lake
Price Range: £67 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Omaha Airport Inn 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Odigeo and Travelocity so you can book your BEST WESTERN PLUS Omaha Airport Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Carter Lake
Carter Lake Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Omaha Airport Inn staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from BEST WESTERN PLUS Omaha Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back side of the hotel looks out over a large empty lot.”
 of 5 bubbles 567carleenm, 25 Oct 2016 | Read review
“Call ahead and ask someone to turn on the fridge!”
 of 5 bubbles HillaryC319, 31 Aug 2016 | Read review
“We were on third floor, had no noise problems.”
 of 5 bubbles Deucette, 30 Aug 2016 | Read review
“The hotel is sort of out in the new, developing part of town, actually not much of a view anywhere.”
 of 5 bubbles MaryC141, 28 Aug 2016 | Read review
“If you're a light sleeper, ask for the top floor---you could hear alot of noise through the ceiling from the floor above.”
 of 5 bubbles MaryKop, 5 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay