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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

Expedia.comUS$123*
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#3 of 6 Hotels in Sylva
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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187 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Start your review of Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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Clemson
Reviewed 4 days ago NEWvia mobile

We had a nice comfy room and the indoor pool was nice. Not heated but nice. Everything was great until breakfast. We went down at 9:20. Breakfast ends at 9:30. Other people were still getting breakfast so, we sat our bags down a thought we would grab a quick bite. Everything was still out other than, we didn't see biscuits...

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Helpful?
Thank ClemsonTigerFan01
Atlanta, Ga.
HOTEL’S FAVOURITE REVIEW
Reviewed 6 August 2016 via mobile

We stayed at the Holiday Inn Express specifically because it was directly across the street from Harrah's casino. We easily were able to walk to the casino and back with no problem. Upon entering the hotel we were created by friendly staff who had our reservations ready. The room was clean and comfortable. The beds were well appointed with soft...

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Helpful?
Thank Leslieonthego
About Hotel's Favourite Review
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thanks for the great review! Our close proximity to Harrah's Cherokee Casino and all other activities in Western North Carolina make us an ideal stop for adventure. - Megan O, GM

Canton, United States
Reviewed 3 weeks ago via mobile

We were out for the full day and when we returned our room had not been serviced. Around 5:15 housekeeping arrived but we had to say no since we were getting ready for dinner. Very late to clean the room to say the least! Also we heard complaints from some of our group about the assistant manager being very rude...

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Helpful?
Thank John W
Hickory, North Carolina
Reviewed 3 weeks ago

We stayed at this hotel instead of staying in Cherokee. It's about 15 mins away from the Casino. Very nice and quiet. Great complimentary breakfast. Room was clean and quite spacious. Away from the Cherokee crowds, but close enough to enjoy the sights of Cherokee.

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Helpful?
Thank Kate H
Dallas, GA
Reviewed 23 February 2017 via mobile

Hotel was clean with very friendly staff. The room had a sitting area and a desk, which was a pleasant surprise because we only paid for a regular king room. Heated indoor pool definitely was NOT heated but the hot tub was nice. Breakfast had many good choices and was included with the room. Overall, we would probably stay again.

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Helpful?
Thank Candid_Reviewer27
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Dear Candid_Reviewer27, Thanks for going out of your way to write a review for us and also for staying at our property. I'm delighted to read about your appreciation for our cordial hotel staff and expanse of our rooms as well as knowing you were able to enjoy our breakfast options. I'm sorry to learn though that you weren't impressed...

Atlanta, Georgia
Reviewed 29 December 2016 via mobile

Very nice Holiday Inn Express with big indoor pool and hot tub. Friendly folks and excellent Greek family restaurant real close by. Suite size room is very spacious. Right off Route 23 with easy access. Close to town of Sylvia NC.

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Thank rllbol
Reviewed 23 November 2016 via mobile

This is hands down the friendliest hotel I have ever stayed at! The breakfast was great and rooms were clean. We stayed here taking my daughter to the Polor Express and it was s short drive to Bryson City where we caught the train. I would definitely stay here again!

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Thank Seda N
Boston, MA
Reviewed 9 November 2016

My husband and I stayed at this hotel this past week for two nights for our niece's wedding. The hotel is the usual sort of mid range hotel. The rooms seem to look all alike in these kinds of hotels. The front desk staff was welcoming and helpful. Unfortunately, our was never cleaned properly. The bathroom, and everything in it,...

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Thank Nagogwoods
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for taking the time to review our property. I'm sorry to hear that you did not fully love your stay with us. I will be following up with our team. - Megan O, GM

Durham, North Carolina
Reviewed 8 November 2016

My wife and I had the pleasure of staying at this hotel for a friend's wedding. We found the staff, Aaron and front desk clerks Tiffany and Beth to be outstanding. They are courteous and knowlegable of the area and could not have been more helpful during our stay, The house keeping staff Ashish and Soned were efficient and helpful...

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Helpful?
Thank Jeffrey H
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for the great review! We do feel like our great employees are the hotel's biggest asset. We hope you'll see us again sometime in the future! - Megan O, GM

Marietta, Georgia
Reviewed 1 November 2016

Typical Holiday Inn Express, staff nice, breakfast OK, room was clean but felt "dreary" because it was done in browns and beiges with insufficient lighting. I feel it was too expensive for the location.

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Thank mytravels70
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for the review of our property! I'm concerned you did not absolutely love your stay with us because our goal is 100% satisfaction. I hope you will allow us another chance to serve you in the future when you come to the mountains. - Megan O, GM

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

Address: 26 Rufus Robinson Road, Sylva, NC 28725 (Formerly Holiday Inn Express Hotel & Suites Dillsboro)
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Price Range: £90 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Hotel And Suites Dillsboro
Holiday Inn Express Dillsboro
Holiday Inn Dillsboro
Dillsboro Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and other travellers.
2 questions
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North Carolina, USA
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the third floor away from the elevator.”
Nagogwoods, 9 Nov 2016 | Read review
“upper floors offer the best views”
806jeffreyh, 8 Nov 2016 | Read review
“If it is important, make sure your room will pick up the WiFi signal”
474krisf, 23 Sep 2016 | Read review
“We were on the 2nd floor next stay I would go higher for the view.”
anchored34, 7 Aug 2016 | Read review
“Evidently your preference doesn't matter so why bother”
tannedon, 12 Jul 2016 | Read review
5 of 5
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US$123* /night
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Prices are for 1 room, 2 adults
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