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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

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#3 of 6 Hotels in Sylva
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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184 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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Showing 184: English reviews
Boone NC
Reviewed 31 August 2016

During move-in for Western Carolina, hotel rooms in the area were going for a premium and many were sold out. HIE had a couple of rooms for a decent rate, and even gave me an upgrade. Megan and Arysta were dealing with a room mix-up with another person when I arrived, and I had to wait for about 15 min,...

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Helpful?
Thank SGJBooneNC
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for the great review. I'm sorry you had to wait before check-in. I sincerely appreciate your patience. We try to handle any issue we have quickly and to our guest's satisfaction. Happy to hear you enjoyed your stay! Come see us again sometime! - Megan O. GM

Clearwater, Florida
Reviewed 17 August 2016 via mobile

This was the second time that I stayed here. Hotel was clean and the front desk staff was very friendly and helpful. Breakfast was good and free. WiFi worked good. Room was clean. It was very quiet at night. I would stay here again if back in the area.

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Thank Mark0076
Woodstock, Georgia
Reviewed 7 August 2016

Arrived an hour early and they let us check in. Very friendly and helpful front desk staff. Clean room typical of this chain. After shopping and lunch we decided to swim. Good clean easy access pool but very cold water. We had to get out after awhile because 2 of us got toe craps due to chill. No problem we...

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Thank anchored34
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thanks for sharing your experience! After reviewing your feedback we will have our maintenance engineer take a look at our pool and hot tub regarding the temperature. We follow health department guidelines precisely but will check to see if there is anything off about it. Thank you for mentioning it so that we can followup! - Megan O, GM

Reviewed 6 August 2016 via mobile

A wonderful experience. The staff was very accommodating when we needed a room late at night. The room was very clean, the breakfast area was well maintained and staffed with helpful and polite staff. On checkout, the staff provide area events and places of interest. A pleasant and refreshing experience.

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Thank Eric J
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for sharing your wonderful experience with us! - Megan O, GM

Atlanta, Ga.
Reviewed 6 August 2016 via mobile

We stayed at the Holiday Inn Express specifically because it was directly across the street from Harrah's casino. We easily were able to walk to the casino and back with no problem. Upon entering the hotel we were created by friendly staff who had our reservations ready. The room was clean and comfortable. The beds were well appointed with soft...

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Thank Leslieonthego
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thanks for the great review! Our close proximity to Harrah's Cherokee Casino and all other activities in Western North Carolina make us an ideal stop for adventure. - Megan O, GM

Piney Flats, Tennessee
Reviewed 27 July 2016

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Homosassa, Florida
Reviewed 12 July 2016

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Thank tannedon
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Reviewed 10 July 2016 via mobile

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Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Lewes, Delaware
Reviewed 1 July 2016

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Thank Bobbi G
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Laurens, South Carolina
Reviewed 1 July 2016 via mobile

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Thank Cenns P
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and other travellers.
2 questions
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North Carolina, USA
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the third floor away from the elevator.”
Nagogwoods, 9 Nov 2016 | Read review
“upper floors offer the best views”
806jeffreyh, 8 Nov 2016 | Read review
“If it is important, make sure your room will pick up the WiFi signal”
474krisf, 23 Sep 2016 | Read review
“We were on the 2nd floor next stay I would go higher for the view.”
anchored34, 7 Aug 2016 | Read review
“Evidently your preference doesn't matter so why bother”
tannedon, 12 Jul 2016 | Read review
5 of 5