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Quality Inn Sylva

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Quality Inn Sylva
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54 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Sylva
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Showing 54: English reviews
Reviewed 15 August 2016

Initially, Check-in was great. They allowed pets and we were in town to see Cherokee for the first time. When we arrived about 8:00 p.m. Friday, the 2nd shift Front Desk Clerk was personable and nice. That changed come morning. The 1st shift woman was very unkind and rude. She said that we should find our keys because we deactivated/lost...

3Thank Joshua C
Black Mountain, United States
Reviewed 2 August 2016

The room was clean and comfortable, but the common areas in and around the lobby were dismal. The ladies room was nasty and one of the toilets was out of order, and the other two had no toilet paper the entire time we were there. Upon arriving downstairs for the "free hot breakfast," the juice dispenser was out of order,...

1Thank Nancy B
Reviewed 8 July 2016 via mobile

We were in town for our students orientation. Out of the chain Hotels in the area this was about the best value for the quality of stay. The room was clean, as the pool looked to be also, although we didn't get to use it. It's not too far from a lot of sights and attractions, and while the view...

1Thank A44Chief
Reviewed 23 June 2016

My and I stayed here 3 nights for the Annual Conference of the Methodist Church. Only 20 mins from Lake Junaluska. It was a great place to stay. Hot breakfast with sausage eggs biscuits. The room was clean and adaqute. Very friendly staff A decent pool area which my wife and son used.

Thank Andy H
Washington DC, District of Columbia
Reviewed 31 May 2016

We stayed here for two nights with our children and dogs. The hotel was old, but clean. Staff wasn't rude, but wasn't so friendly either. They have an area in the back for dogs to walk. The breakfast was good with many choices. I will probably stay here again in the future.

Thank dreamyone21
Guayaquil, Ecuador
Reviewed 24 April 2016 via mobile

I came with my friends to Smoky Mountains, and we were looking for something affordable and close to the mountains, Quality Inn satisfied our expectations, the check in was fast (something that you appreciate when you were hiking the whole day) then you get your clean room in perfect condition. Breakfast is basic, but nice for the price.

Thank LuisBajana
Upper Marlboro, Maryland
Reviewed 12 April 2016 via mobile

I recently stayed at the Quality Inn in Sylva, North Carolina as I was visiting my son at Western Carolina University for the spring football game. This hotel is currently undergoing a full renovation, however my accommodations were very nice - I slept well in a nicely decorated CLEAN room. Each room comes equipped with a microwave and mini fridge....

Thank BarrNone1965
Westmoreland, New York
Reviewed 16 March 2016

Each one of our crew had wonderful service. Some enjoyed the social interactions with staff while others simply enjoyed knowing that they were being taken care of. Rooms were clean and spacious. Location was perfect for our needs. Only disappointment were the tv's, might consider updates to the entertainment for down times.

1Thank Mark R
Bessemer City, North Carolina
Reviewed 9 March 2016

This Quality Inn is great. The rooms were clean, the staff was helpful and the breakfast was especially nice for a motel. The Location is great for visiting Western Carolina University, Bryson City or Cherokee. Plenty of nature hikes close by. We will stay here again I am sure.

1Thank Melanie046
KanaHotelGroup, Manager at Quality Inn Sylva, responded to this review

Thank you for giving us such a good review and we hope to see you again soon.

East Bend, North Carolina
Reviewed 16 November 2015

Booked on line as I was trying to find a hotel close to WCU. Not many choices. When we arrived late, the room we were given was a Smoking room, which they said that I had booked online. I told them I would doubt I would make that mistake as cig. smell makes me sick, to please move me, which...

Thank CBrickey

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Quality Inn Sylva

Address: 2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Price Range: £68 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Sylva 2.5*
Number of rooms: 69
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Also Known As:
Sylva Hotel Sylva
Comfort Inn Sylva
Sylva Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Sylva staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Quality Inn Sylva staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know, ask them how old the bed is before booking”
  • Light didn't work
  • Due to broken arched bar, this is as far as curtain closed
 of 5 bubbles Chrissyyoung30, 25 Oct 2016 | Read review
“pet friendly and obviously smoker friendly too”
 of 5 bubbles 423michaelm423, 17 Oct 2016 | Read review
“If you are a non-smoker, ask to make sure that you get a non-smoking room or on a non-smoking floor.”
 of 5 bubbles rosietomato, 17 Oct 2016 | Read review
“Pick another hotel”
 of 5 bubbles Poovey23, 2 Oct 2016 | Read review
“Top floor was good, windows open a small bit, facing back instead of front (near noisy street) was also good.”
 of 5 bubbles Threeladybug, 10 Sep 2016 | Read review
5 of 5