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Hawthorne Inn and Conference Center

Traveller (27)
Room & Suite (22)
Dining (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Recipient of 2014, 2015 & 2016 "Certificate of Excellence Rating" by Trip Advisor,3-Diamond AAA Rating Direct access from Business 40 and conveniently located to Highway 52 *Located in the heart of Winston-Salem with easy access to downtown attractions and within walking distance to restaurants and Old Salem *A total of 146 bright and spacious guest rooms: all with coffee maker, microwave, refrigerator, iron/board, 32-inch flat screen TV's & in-room safe and all new Sealy Chalet Plush Mattresses' *Recently upgraded Wireless Internet with the capacity to handle 1200 devices *The Bayberry Bistro Restaurant & Lounge is open daily from 6:30am -10:00pm *Complimentary hot breakfast each morning and Winston-Salem Journal Monday-Friday *Business Center ~ On-site fitness center ~ Large outdoor swimming pool ~ Ample free parking ~ Each room includes a Refrigerator and Microwave ~ Complimentary Business Center ~ Free High Speed Wireless Internet Service ~ Seasonal Outdoor Pool ~ Bayberry Bistro ~ On-site Fitness Center ~ Laundry Facility *Over 9,500 square feet of meeting and banquet space, all renovated within the last 2 years
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Property amenities
Pool
Room service
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS

Location

Full view
86Good for walkers
Grade: 86 out of 100
84Restaurantswithin 0.75 miles
43Attractionswithin 0.75 miles
473Reviews
40Photos
6Q+A
98Room tips
Traveller rating
  • 237
  • 143
  • 47
  • 27
  • 19
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Liked the location. The room was comfortable and clean. I found the housekeeping staff from common areas and rooms to be very friendly. Debra I believe her name is, at the front desk was very friendly, helpful, professional and seemed to enjoy her job. Unfortunately the staff
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We were traveling to Myrtle Beach so made a couple night's reservations to break up the trip. We used GPS to get to the lodging as looked difficult to find and even then it seemed to be quite a tour of that area of town. Once we did find it front desk was helpful and friendly
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It is clean the rooms are great. The front desk is very helpful. Easy to get to and the parking is good. The price is very reasonable and the free breakfast helps. I would recommend this place, as a matter of fact it is so popular that when I have business in Winston Salem I
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Clean and efficient staff. Beds made every day. Great towels and linen. Both beds squeaked! in room 208 and mattresses are firm but lumpy. TV small but sufficient. Nice black out drapes. We enjoyed ourselves and were very safe
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Response from Summer C, Public Relations Manager at Hawthorne Inn and Conference Center
Responded 26 Nov 2018
Doctorev, Thank you for taking the time to let us know about your experience. We strive to provide exceptional service to each and every guest. It's great to hear that you found our hotel clean and staff efficient. We hope that you will visit us again in the future! Thank you for being our guest.
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The rooms were clean and beds were comfortable, but the hotel staff are apathetic and rude. They had an “event” that reminded me of a night club setting. The music was so loud that I could hear it from my room over my white noise machine AND fan. I asked to speak to the
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Response from Summer C, Guest Relations Manager at Hawthorne Inn and Conference Center
Responded 12 Nov 2018
Valerie679845, I would personally like to apologize for for any inconvenience during your stay for our hotel staff. This is not how we want our staff members to represent our property. I have shared your feedback with our Operations Manager, and I will also be sharing this with the Front Desk Team. As a guest, you should never be denied to speak with a Manager on Duty, or a follow up from the General Manager. Please feel free to reach out to Aaron Simerlink the General Manager to the property at 336-397-8310.
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View of one of the double beds...
exercise room
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Absolutely, We only have certain rooms that are pet friendly. On occasion guests may bring their pet in without our knowledge. Due to your sensitivity, please make us aware of your allergies when making your reservation. We will alert our Housekeeping department to have your room deep cleaned prior to your arrival. Enjoy your stay with us:)
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I think the breakfast buffet starts at 7 a.m. I must say the food is very good. Checkout is at noon. I would contact the hotel directly and just ask them the time of their buffet to make sure. I want to say it went until 9 or 10 a.m. I was there for work and had to be on the road by 8:30.
1 vote
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Is there a fee for pets?
Thank you for your question. Sorry I missed this one. We do have a pet fee of $20 per night for the 1st pet and $15 for the 2nd. Pets must be below 50 pounds.
0 votes
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Good Evening, We absolutely have a stair free loading entrance. and Handicapped Entrance with parking available. Our Front Desk will be happy to direct you. Carts are also available. Enjoy your stay:) Helena Sims Rooms Division Manager
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"My cousin had a room on the first floor (note that the main lobby is on the second floor) and her room had some obvious water damage."
"Rooms on the north side face the pool, south side rooms face the parking lot."
"Higher floors are quieter and have a great view, but the elevator situation can be confusing."
"Suites are on 7th floor. Similar to a Residence Inn room."
"The bldg sits right on a couple of busy roads, so I would ask for a higher floor."
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PRICE RANGE
US$110 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hawthorne hotel winston salem
LOCATION
United StatesNorth CarolinaWinston Salem
NUMBER OF ROOMS
146
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