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Fairfield Inn & Suites Winston-Salem Downtown

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Fairfield Inn & Suites Winston-Salem Downtown
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106 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Raleigh, North Carolina
Reviewed 6 days ago NEWvia mobile

We were greeted at the desk by Benel who was friendly and very helpful. Check-in was a breeze, room was really nice and clean. Put stuff in room and went to the bar in lobby to relax. Bartender and Benel gave me suggestions for lunch the next day. Slept well, enjoyed the breakfast. It was a really pleasant and enjoyable...

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Helpful?
Thank hockeynut2116
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Wonderful to hear that you enjoyed your stay with us! Thank you for choosing to accommodate your team at our hotel and we look forward to welcoming you back soon. Happy Holidays, The Fairfield Inn & Suites Winston-Salem Downtown

Savannah, GA
Reviewed 6 days ago NEW

We were very pleased with the accommodations and the staff was very friendly and helpful. Room was clean and comfortable and the breakfast choices were a better grade than many today. Restaurants (other than national chains) were easily accessible, which was one of the reasons that we chose this inn. Note that GPS is very useful at this location because...

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Helpful?
Thank DrNano
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Good morning, Thank you for choosing the Fairfield Inn & Suites Winston-Salem Downtown for your recent visit to Winston-Salem. I am happy to hear that you enjoyed your time with us and do hope that you choose to stay again when you return to the area. Be sure to ask the Front Desk for dining recommendations; there are several delicious...

Hartsville, South Carolina
Reviewed 1 week ago via mobile

Just what you would expect from a Fairfield Inn. It is downtown and it does have a bar area in the evening which is probably appealing to most travelers. The breakfast is free and has a decent assortment. The only Complaint is the parking is across the street in a separate parking lot.

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Helpful?
Thank FunTravelingAround
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Good morning, Thank you for choosing to stay with the Fairfield Inn & Suites Winston-Salem Downtown. We are a unique property as it is uncommon for a Fairfield Inn & Suites to have a restaurant and bar on-site. They are absolutely guest pleasing amenities! We are proud to be one of the only downtown hotels to offer complimentary parking in...

Fort Worth, Texas
Reviewed 30 October 2016 via mobile

We visited during homecoming weekend and the hotel was busy. Rooms were nice, comfortable and clean. Breakfast is included but nothing special. Staff was friendly and accommodating. Workout room was ok. Adding a recumbent bike and fixing the entertainment tv's on treadmills would be nice.

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Helpful?
Thank cindymachatton
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Cindy, Thank you for choosing the Fairfield Inn & Suites Winston-Salem Downtown for your stay over Homecoming weekend. We certainly appreciate your feedback and recommendations for improvements to make our hotel even better. We will be sure to address the entertainment tv's on the fitness equipment. The Fairfield Inn brand is rolling out a new breakfast program over the next...

South Mills, North Carolina
Reviewed 18 October 2016

My daughter and I stayed here for the night after having had to cancel our reservation at a different brand hotel because they put us in a smoking room and "were booked" with no other options available. We spent an hour in the other hotels parking lot looking for a resonably priced, decent, rooms available on such short notice hotel....

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Thank DenJeaBul
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Good morning, I am sorry that your visit to Winston-Salem started off rough but I am so pleased that we were able to take care of you and your daughter in the end! Thank you for sharing your feedback and although your overall experience was positive, based on the information you provided, I see a few areas that have room...

Reviewed 12 October 2016

My wife usually gives Fairfield Inns a good score for most of her business trips, but this one didn't measure up. The closet was very small (only about 18 inches wide), tissue dispenser was empty, and the A/C did not work properly. The staff was pleasant and the maintenance guy did eventually fix the A/C, but there just didn't seem...

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Helpful?
Thank John B
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

John, Thank you for taking time to share comments regarding your recent guest experience at the Fairfield Inn & Suites Winston-Salem Downtown. I apologize for the missing attention to detail and I understand what a difference those things make when travelling. Our goal is to exceed every guests' expectations and we fell short of that goal. We will take time...

Pueblo, Colorado
Reviewed 1 October 2016

Excellent location, easy freeway access. Modern and up kept very nice. Check in was a great experience, Bennell Commodore was very friendly and helpful. Answered all my questions and gave me a room that was very quiet facing away from the freeway. I was unhappy that there was no hot water for a week and housekeeping was not consistent, one...

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Thank MrDaveG_16
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Good Morning, Thank you for taking the time to share your experience and feedback from your recent stay at the Fairfield Inn & Suites Winston-Salem Downtown. We did have some damage to one of our three hot water tanks last week which caused the hot water flow to be very slow. The situation has been repaired and all is back...

Wayne, Pennsylvania
Reviewed 29 September 2016

My wife and I recently stayed downtown at the Fairfield Inn and Suites. Our overall experience was very good. The staff was helpful, the parking was free (if slightly inconvenient), the breakfast spread was good for a hotel of this type and the room was comfortable and clean. The only negative was that the air conditioning was inoperative when we...

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Helpful?
Thank Jeff F
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Jeff, Thank you for choosing the Fairfield Inn & Suites Winston-Salem Downtown for your recent visit. While I am pleased that overall your stay exceeded expectations, I do apologize for the initial issue you had with the AC unit. Thank you for sharing your experience and I hope you visit Winston-Salem again soon. Regards, Courtney Scholl

Gresham, Oregon
Reviewed 28 September 2016 via mobile

Staff was excellent and friendly. The room was clean and daily service great. There are fridges and microwaves for your take out. Internet in room worked great. The daily breakfast was surprisingly great. No one went away hungry. A huge cost savings not to buy this meal during your stay. Walking distance to Old Salem town and downtown 4th street...

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Helpful?
Thank blsteinhauer88
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Thank you so much for all the kind words and we are truly happy you chose to stay with the Fairfield Inn & Suites Winston-Salem Downtown.

Hendersonville, North Carolina
Reviewed 9 September 2016 via mobile

Used to stay at another hotel nearby but the Fairfield Inn is newer, cleaner, friendlier, and less expensive. We come to Winston-Salem two or more times a year and have always stayed at the other place. Needless to say, we have found a new home here. Everyone, from the front desk to housekeeping has greeted us with a cheerful smile...

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Helpful?
Thank jsheiry
Courtney S, Director of Sales at Fairfield Inn & Suites Winston-Salem Downtown, responded to this review

Thank you for choosing the Fairfield Inn & Suites Winston-Salem Downtown! We are truly glad to be your hotel choice in the Winston-Salem area. We look forward to seeing you soon! Regards, Courtney Scholl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Walk to Innovation Quarter, Old Salem, Salem College and the Arts District in downtown Winston-Salem; only three miles from Smith Reynolds Airport, the hotel offers guests convenient access to Wake Forest University. Start each day with our complimentary breakfast and enjoy free Wi-Fi throughout the hotel. We offer a full service lobby bar, the Main St. Pub where you can watch the 60-inch HDTV or mix and mingle with a local brewed beer or a seasonal specialty cocktail. Relax in our lobby's inviting living area with a brick stone hearth, theater nook, and unique local features.Or, you can take your drink to the adjoining courtyard featuring a 12-foot high fireplace and enjoy the Main St. Grille serving classic American fare.Guest rooms offer a comfortable couch, refrigerator, coffeemaker and microwave. The bath areas feature oversized lighted vanity mirrors and walk-in showers are in all standard king rooms and suites. We offer a fitness center with stretching zones and hydration station. ... more   less 

Additional Information about Fairfield Inn & Suites Winston-Salem Downtown

Address: 125 S Main St, Winston Salem, NC 27101-3947 (Formerly Wingate by Wyndham)
Region: United States > North Carolina > Winston Salem
Price Range: £78 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Winston-Salem Downtown 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Wingate By Wyndham Winston-Salem Hotel Winston Salem
Wingate Winston Salem
Hotel Style:
#1 Business Hotel in Winston Salem
#5 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Winston-Salem Downtown staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Winston-Salem Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room facing north, not much of a view but very quiet.”
 of 5 bubbles MrDaveG_16, 1 Oct 2016 | Read review
“End Rooms Are Better!”
 of 5 bubbles Dorina59, 24 Aug 2016 | Read review
“We were o0n the 5th floor and it was quiet and lovely.”
 of 5 bubbles tlctlc49022, 27 Jul 2016 | Read review
“If you have kids get the room with a queen bed and pull out couch”
 of 5 bubbles racheltV6743QO, 30 Jun 2016 | Read review
“Even the rooms that face the highway are relatively quiet.”
 of 5 bubbles chuckandmary, 26 Mar 2016 | Read review
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