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DoubleTree by Hilton Hotel Winston Salem - University

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Traveller (46)
Room & Suite (17)
Dining (12)
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Overview
  • Excellent69%
  • Very good20%
  • Average5%
  • Poor3%
  • Terrible3%
Travellers talk about
“double tree”(31 reviews)
“cookies”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Winston Salem - University
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Winston Salem - University
Special Offer: Double Points, Every Stay
Hotel deals
You may also like:
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Nearby
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (479)
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478 results
Traveller rating
321
98
24
18
17
Traveller type
Time of year
LanguageEnglish
321
98
24
18
17
Show reviews that mention
All reviewsdouble treecookiesprovidence restaurantfront deskgreat hotelwake forestmodern hotelcomfy bedroom servicerooms were very cleanwonderful staybuffet breakfasthousekeeping staffbeautiful propertymyrtle beachwould definitely stay here againthe staff was great
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1 - 5 of 478 reviews
Reviewed today

This is a lovely hotel. Rooms are well appointed and clean. The hotel staff are friendly and professional. Hotel is conveniently located in Winston Salem and restaurants and Starbucks are nearly. The hotel also has a restaurant and bar - very convenient after a long...More

Review collected in partnership with DoubleTree by Hilton
Thank jlcray
Hotel's Favourite
Reviewed 2 weeks ago

I absolutely enjoyed my two night stay at the Double Tree! The check in and check out went smoothly. Also my room was modern but very pretty and really clean. The staff were all friendly and helpful and there were no problems. I ate in...More

Thank same2u
Response from Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - UniversityResponded 1 week ago

Dear Same2u, Thank you so much for letting us be a part of your grandson's soccer experience and for taking a moment to share your experience on TripAdvisor. We are glad to be a good fit for your travels and look forward to your next...More

Reviewed 4 days ago

Providence ruined my anniversary dinner. For $90 I would say that my food should not be cold. Everyone else was being served around me and being greeted. More bread? More water? How is everything. We waited about 45 minutes to get cold steak and pork...More

Review collected in partnership with DoubleTree by Hilton
Thank LSM140
Response from Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - UniversityResponded 3 days ago

Dear LSM140, Thank you for allowing us the opportunity to be a part of such an important weekend for you and for taking a moment to share your experience on TripAdvisor. I appreciate all of the wonderful things you mentioned about the DoubleTree and Staff...More

Reviewed 1 week ago

I really like the location, rooms and amenities. The grounds are well kept and the parking is plentiful. The hotel staff is always very friendly and welcoming. I wish the bar would stay open later on the weekends.More

Review collected in partnership with DoubleTree by Hilton
Thank 632reginaldd
Response from Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - UniversityResponded 1 week ago

Dear 632 Reginaldd, Thank you very much for taking a moment of your busy day to share your experience with us. I appreciate all of your kind words and appreciate your suggestion. We are closely reviewing this option with Providence and your feedback helps. I...More

Reviewed 3 weeks ago

I stayed at this location for two nights in April 2018 and I encountered poor customer service from several employees. My check in experience was less than stellar. The front desk agent needs to understand the value of customer service. She was abrupt and less...More

1  Thank Martinsburg_WVWvguy
Response from Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - UniversityResponded 3 weeks ago

Dear Martinsburg_WVWvguy, Thank you very much for making us a stop on your travels and for taking a moment to share your feedback. In light of your comments about a ungenuine response, I am available to thank you, apologize and review personally as I am...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$107 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$107 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (17)
Dining (12)
Pool & Beach (2)
Questions & Answers
Ask a question
Jes B
14 September 2016|
AnswerShow all 2 answers
Response from happyindc57 | Reviewed this property |
Don't know. Sorry.
0
Votes
Historicvacation
5 September 2016|
AnswerShow all 2 answers
Response from X9611XAalexe | Reviewed this property |
Breakfast each morning was about $15-$25 so if they offer it for free you should take it.
1
Vote
james S
9 July 2016|
AnswerShow all 6 answers
Response from Josh R | Property representative |
Dear Potential Guest, Though we love our furry friends, we only allow service animals at our property. Please feel free to contact me directly at the hotel for any further questions and/or concerns. We can also make... More
0
Votes
Room Tips
"There are several suite size rooms, with couches and tables which are great."
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"Avoid rooms with connecting door"
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"Ask for standard King (not suite) far from elevators."
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"we stayed on the 6th floor in a king room"
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