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Candlewood Suites Bismarck

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Traveller (2)
Room & Suite (9)
Dining (1)
Overview
  • Excellent45%
  • Very good26%
  • Average17%
  • Poor7%
  • Terrible5%
27 Oct 2017
“One night stay”
28 Sep 2017
“Comfortable. Affordable.”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
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Reviews (67)
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11 - 15 of 66 reviews
Reviewed 5 November 2016

After making my reservation on IHG.com, I called the hotel to confirm they had a pool. The person at the front desk said "yes". What they failed to tell me, was that it was under re-construction for the next 6 months. I found this out...More

Thank Jay722
Response from Amy S, Guest Experience Champion at Candlewood Suites BismarckResponded 9 November 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We are currently working...More

Reviewed 9 September 2016 via mobile

Location is decent. Rooms are looking a bit tired and when I arrived were really having issues keeping track of their rooms. First room they gave me was already occupied....that was a bit of an unwelcome surprise. The desk clerk was so apologetic and I...More

Thank RJFfromCO
Response from IHGService, Guest Relations Manager at Candlewood Suites BismarckResponded 26 September 2016

Dear RJFfromCO, Thank you for writing a candid review about your stay with us. I'm glad our location was well to your liking. I am very sorry that your check-in experience did not make for an impressive stay, and I would like you to know...More

Reviewed 23 August 2016

We arrived later in the evening on Sunday. The front desk clerk was polite and helpful. The property was a bit "unkempt". Other guests sat in the parking lot of the hotel on the tailgate of a pickup drinking adult beverages. It seemed to be...More

Thank Dawn S
Response from CWS_Bismarck, Front Office Manager at Candlewood Suites BismarckResponded 25 August 2016

Thank you so much for your feedback. I am very pleased to hear that the front desk agent was helpful and polite during your stay with us. As we continue our efforts to satisfy every guest with a positive and memorable stay, it would be...More

Reviewed 24 July 2016 via mobile

Great price and value for the area. Staff is nothing special. Never ask how you are doing or if you need anything. Rooms are nice with all the necessities for staying long term. Pool is closed but we are able to use the Holiday Inn...More

Thank 163willg
Response from CWS_Bismarck, Front Office Manager at Candlewood Suites BismarckResponded 25 August 2016

Thank you so much for your feedback. It saddens me to hear that our staff was less than courteous or concerned. This is not the goal of our property and measures have been taken to resolve such issues. I am glad you were equipped with...More

Reviewed 11 March 2016

It's been a long time since I've been at this hotel, but it's better than it was last time. Despite a less-than-friendly lady behind the counter, the check-in was speedy. Arriving at my room, it was clean and comfortable. The age of the hotel is...More

Thank ekinwilliston
Response from CWS_Bismarck, Front Office Manager at Candlewood Suites BismarckResponded 25 August 2016

Thank you for choosing to stay with us again after so long. We certainly appreciate your feedback, kind words, and another chance to be of service to you. As we continue to move forward positively with our guest relations, up-keep of our property, and our...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bismarck
#11 Business Hotel in Bismarck
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bismarck
#11 Business Hotel in Bismarck
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (2)
Room & Suite (9)
Dining (1)
Questions & Answers
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Fred W
12 August 2014|
Answer
Response from HolidayInnBismarck | Property representative |
We have regular outside outlets. If you can use this, you are more than welcome to charge your Tesla.
0
Votes
Room Tips
"Run to a different hotel"
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"Just stay anywhere else."
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"This hotel is for extended stays"
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"Request a corner room."
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