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Kelly Inn Bismarck

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Kelly Inn Bismarck
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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
USAFret
Reviewed 16 October 2016

Having tried two other hotels I was pleased when the second one said Kelly Inn had rooms. We had stayed at a Kelly property before and were very pleased so we went right there and booked in. The staff was efficient and friendly and the room was comfortable enough but shabby. For example there was a hole in the carpet....

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Thank USAFret
Spokane, Washington
Reviewed 10 October 2016

I had found this place on the internet the day before and had high hopes, after looking at the online information and talking with the nice employee on the phone. We booked and when we arrived, were very disappointed. The lock on the outer part of the building that housed the rooms was broken, the room was dingy, dark and...

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2Thank Mary K
Reviewed 8 September 2016 via mobile

The bed was comfortable, the toilet leaked from the tank and left water on the floor ever time it was flushed, the a/c didn't cool very well so it left the room pretty humid and damp feeling but it was quit! Front desk people were nice as well and they had excellent parking lot space.

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2Thank kayla8787
Aurora, Utah
Reviewed 13 August 2016 via mobile

Our business travel means we stay in various lodging establishments several times per week. We arrived at 3:00 AM local time, they claimed they had not received the reservation in their computer. Instead of offering to help, we had to take care the initiative to call and have hotels.com fax the reservation again. At least the hotel offers a standard...

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Thank Casey S
Apple Valley
Reviewed 6 August 2016 via mobile

The staff here is fantastic. Minerva's left and Capital City Grill took over just from 4 PM. Capital City is having a lot of challenges. Staffing for instance. The best thing on the hotels free breakfast was the Raisin Bran cereal. The rooms need updating. No automatic door closures for instance. The free internet drops out at times. I think...

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Thank mah7925
Dawn K, Regional Director at Kelly Inn Bismarck, responded to this review

Thank you for your comments regarding your recent stay with us in Bismarck. I'm sorry to hear of your disappointment of Minerva's Restaurant closing. We were saddened as well but were happy to be able to keep a lot of the staff and reopen with evening dinner hours for our hotel guests. We have had a lot of positive feedback...

Red Lodge, Montana
Reviewed 26 July 2016

The housekeeping staff were very nice and as accommodating as possible. The property itself was rather dated. The "continental " breakfast was out of coffee every morning that we went to it. Food left quite a bit to be desired

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Thank ctower50
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

Thank You for your comment on our "great staff" they are very nice and very helpful. We apologize for the unfortunate situation, with the coffee, however we have 2 coffee stations for your convenience. We have a good variety of food on our breakfast bar. Please stop in again when you are in our area. Have a great day!!

Watford City, North Dakota
Reviewed 29 April 2016

I was put on the first floor. The room was hot and stuffy upon check in. It turned the AC on and woke up the next morning to the wall unit blowing hot air out. At checkout I told them of the issue with the wall unit in my room. The explanation of the front desk staff was that due...

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Thank vawnitabest
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

Thank You for your comment. At that time of the year the temperature varies everyday, we strive to make our guests stay as comfortable as possible. When you are in the area, stop in again. We have free hot continental breakfast also.

Gladbach, Germany
Reviewed 17 February 2016

Checked in to the hotel and had to switch rooms, because it was 100 degrees outside and the room had no working air conditioner. Checked into another room and we had the same problem. Finally after lugging our bags up and down the stairs twice (there are no elevators), we got a room with air conditioning. The rooms were decent...

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Thank Kristina G
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

Thank You for letting us know about your air conditioner not working properly. We strive to make our guests as comfortable as possible. When you are in our area we would like to have you stay with us again.

Billings, Montana
Reviewed 12 February 2016

The lights are out and it was very dark out, property manager not very friendly, front desk personnel and housekeepers very helpful. Breakfast was great, but it would be nice to have waffles and a second meat, sausage gets a little old

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Thank Harold R
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

Thank You for calling our attention to the lights in our property. We strive to make sure our valued guests are safe and secure during your stay with us. Our employees are great. We have a variety of food to choose from, hot and cold cereals, eggs, sausage and links. Biscuits and gravy, as well as bread for toast muffins,...

Gladstone, North Dakota
Reviewed 6 February 2016 via mobile

Stayed the weekend with my friend. Outside was really creepy but once we got inside, it was fine. The beds were really comfortable and squishy. The rooms were dim. This hotel offers a continental breakfast, but not waffels. Kinda sad. Was really looking forward to waffels. The door we entered was a side door and it was not secured. It...

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Thank marieh276
Diane R, General Manager at Kelly Inn Bismarck, responded to this review

Thank You for letting us know about your stay. We want to make your stay as comfortable as we can. We do have great beds and a great breakfast.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Kelly Inn Bismarck North Dakota, your ideal choice for Bismarck North Dakota hotels. The Kelly Inn Bismarck provides lodging in Bismarck adjacent to the North Dakota State Capitol and the North Dakota Heritage Center, which includes the ND Historical Society. The Kelly Inn Bismarck is the closest hotel to all of the following: VFW Sports Center, home of Bismarck's Bobcat Hockey team and many other hockey games. Bismarck State College, Job Service of North Dakota, Lewis and Clark Riverboat, Steamboat Park, and Tom O'Leary Golf course. We are also just minutes from the Kirkwood Mall Shopping center, Gateway Mall, Bismarck Civic Center, home of the CBA Dakota Wizards, Raging Rivers Waterpark and Speed world Golf and Games, Hawktree Golf course, St. Alexius Medical Center, and Medcenter One. When visiting Bismarck North Dakota, make the Kelly Inn Bismarck your first choice for Bismarck North Dakota hotels. ... more   less 

Additional Information about Kelly Inn Bismarck

Address: 1800 12th Street North, Bismarck, ND 58501
Region: United States > North Dakota > Bismarck
Price Range: £56 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kelly Inn Bismarck 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Kelly Inn Bismark Hotel Bismarck
Kelly Hotel Bismarck
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Questions & Answers

Questions? Get answers from Kelly Inn Bismarck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor and towards”
 of 5 bubbles jammers52, 15 Jan 2016 | Read review
“Never stay there - poor cusomter service -”
 of 5 bubbles L3967IDsharong, 21 Sep 2015 | Read review
“If you want quiet, don't be by the lobby or pool”
 of 5 bubbles aginggoddess, 4 Aug 2015 | Read review
“Avoid room 110”
 of 5 bubbles juli2lu, 28 Jun 2015 | Read review
“The beds were super comfortable and Rudy was really nice. Ask for him to help you!”
 of 5 bubbles autum2014, 18 Dec 2014 | Read review
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