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Palm Valley Motel and Home Village

12 reviews
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Overview
  • Excellent16%
  • Very good35%
  • Average16%
  • Poor8%
  • Terrible25%
3 Oct 2017
“Never again ”
29 Sep 2017
“comfortable”
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Laundry Service
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Reviewed 3 October 2017 via mobile

Palm Valley Motel is not what we expected, it was very dated, old decor, bedspread & curtains old & smelled of cigarette smoke, stains on carpet, cupboard was rotted & TV didn't work, staff came to fix it & their child was jumping all over...More

Thank Cheryl L
Response from Mark R, ManagerAssistant at Palm Valley Motel and Home VillageResponded 6 October 2017

Thank you for the feedback on your stay. I apologize for the room issues and the staff's child being on your bed, the staff also pass on their apologies for this. We always try to give friendly, helpful service and meet our customers requirements. Hearing...More

Reviewed 29 September 2017

friendly staff, clean and comfortable. Needs some maintenance, but for the price it is great value. would recommend to all wanting one night or more. convenient location on motorway, but quiet so you can sleep.More

Thank sonjaamato
Response from Mark R, Managers assistant at Palm Valley Motel and Home VillageResponded 13 October 2017

Thank you for the review and for staying with us. Our staff do always try to be very friendly and also keep the rooms clean and tidy. Improvements to the rooms and site are something the management is aware of and has started the updating...More

Reviewed 16 July 2016

We called in on our way to Gold Coast, very cosy, neat and clean. Just what the Doctor ordered for a tired Mum with three kids. The rooms were compact, but with all that was needed for an overnight stay. Nice and warm beds, had...More

Thank Tricia O
Reviewed 6 May 2016

This particular motel is one we have been staying at for several years now. Staff are polite, rooms very clean, excellent area for parking small trucks & cars. The semi is parked out the front of the motel under lighting. Considering its proximity to the...More

Thank Ron H
Reviewed 29 March 2016

Newly renovated rooms were lovely, we pulled off the highway for a break as traffic was heavy. Way nicer than we expected. Not the Ritz, but very clean, quiet and tastefully decorated. Exceptionally good value for money. Ideal spot to take a break. Rooms are...More

Thank Sally-1309
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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Details
Room types
Non-Smoking Rooms
Details
Room types
Non-Smoking Rooms
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Room Tips
"Don't waste your money there are other motels nearby."
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