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Hotel Gergana

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Traveller (176)
Room & Suite (42)
Pool & Beach (24)
Overview
Albena Resort, Albena 9620 Bulgaria See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
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Reviews (205)
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103 results
Traveller rating
48
20
19
8
8
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Time of year
LanguageEnglish
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48
20
19
8
8
Show reviews that mention
All reviews healthy food sea view nature reserve nice hotel price quality evening entertainment included in the price suitable for families the hotel staff animation team pizza ice cream minus beach holiday storage dishes
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1 - 5 of 103 reviews
Reviewed 2 weeks ago

We stayed for 2 weeks, 5 adults and 2 children. The setting is amazing, located directly on the beach. All the hotel staff, were friendly, welcoming and very helpful. Food was plentiful, wide variety of choice. Twice daily BBQ. Cuisine was wonderful rare to find...More

Thank milesh g
Response from GalinaN124, General Manager at Hotel GerganaResponded 1 week ago

Thank you Milesh for the great review! We are glad to read, that your vacation in Gergana hotel was so amazing. You are always welcome in our hotel! Best regards! Galina Nikova General Manager

Reviewed 2 weeks ago via mobile

We stayed at Hotel Gergana for one week. I have never before stayed at such a terrible hotel. The staff is incredibly rude and the food is the worst. It’s the same every day, and often leftovers. It’s actually the first time I have lost...More

Thank mtfogh
Response from GalinaN124, General Manager at Hotel GerganaResponded 2 weeks ago

Dear Michael, we are very surprised to read your negative review! Our staff is uncredibly polite and friendly with the guests. In the restaurant there is a plenty of food - always 2 type of soups, 4 types of meat, vegetables, desserts, fruits and ice...More

Reviewed 3 weeks ago

we stayed 2 weeks 2 x couples. lovely setting on a nice clean beach and near to albena centre food was plentiful, tasty. and of good quality,very clean restaurant, snacks available cooked fresh to order in the afternoon, ice cream available all day,rooms are clean...More

Thank manutd1953
Response from GalinaN124, General Manager at Hotel GerganaResponded 3 weeks ago

Thank you for the review! We take seriously the criticism about the pool staff. We appologize for their behavior and we will make some changes.... Anyway, you are always welcome in Gergana hotel! See you next year again! Best regards! Galina Nikova General Manager

Reviewed 10 September 2018 via mobile

We just left the hotel (one day earlier than we should), and I couldn’t wait to share my experience at this hotel, because I think other people need to know that this hotel is not what they are expecting for. Firstly, it is not a...More

Thank Moga L
Response from GalinaN124, General Manager at Hotel GerganaResponded 11 September 2018

Your review is very away from the truth! Our hotel is 4 stars, not 3. We know very well, that the building is not brandnew, but the service is on high level. When you came for check-in, you received 2 standart rooms with sea view...More

Reviewed 22 August 2018 via mobile

This area is English minority and German, Russian and romainian majority! English are looked down on as staff in the area outside the hotel in the central areas shops,bars,buses, shuttles all very rude to English they shut u down and don’t want to know it’s...More

1  Thank wilsoncharlotte27
Response from Galina N, General Manager at Hotel GerganaResponded 27 August 2018

Hello from Albena! I`dont think you are talking about our hotel. Maybe you are in another hotel. Your review is not true. We love english people. We have so many nationality in the house, so I can not take this serious. Our team wish you...More

View more reviews
About
Description
Hotel Gergana is located directly at the beach in proximity to the reserve Baltata, famous for its natural dense forests and rare species. It consists of 293 comfortable rooms and offers All Inclusive meal More and beverage services in its buffet restaurant, 2 bars and a pool bar. All guests accommodated for minimum 7 nights benefit from the Dine Around throughout the entire summer season. There are 2 lounge chairs and a sun umbrella available per room. They can be used on the beach or at the hotel's swimming pool, which also has a children's section. A children's playground and a six-day- a- week diverse entertainment program for adults and children are at the disposal of the guests of Hotel Gergana. Free Wi-Fi at 1 Mbps is available in all public areas. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Air Conditioning
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Free Parking
Spa
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
318
Price range
US$73 - US$554 (Based on Average Rates for a Standard Room)
Also Known As
Gergana Hotel Albena
Location
Bulgaria > Dobrich Province > Albena
Hotel class
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
318
Price range
US$73 - US$554 (Based on Average Rates for a Standard Room)
Also Known As
Gergana Hotel Albena
Location
Bulgaria > Dobrich Province > Albena
Photos
Traveller (176)
Room & Suite (42)
Pool & Beach (24)
Dining (16)
Nearby
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Nearby AttractionsSee all 2 nearby attractions
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Questions & Answers
Ask a question
manutd1953
29 August 2018|
AnswerShow all 3 answers
Response from Tobiasz A | Reviewed this property |
Hi, yes there is a kettle, but you need your own beach towels. Have a great trip!
2
Votes
adbhome
12 June 2018|
Answer
Response from EmreK2512 | Reviewed this property |
Hi, the hotel is just 10min walking distance from the main strip of Albena and yes it is a young kids friendly hotel.As for the minibar and drinks selection sorry can’t remember that detailed.Hope this helps
1
Vote
Adele D
27 September 2017|
AnswerShow all 2 answers
Response from Adele D | Reviewed this property |
Thank you, we stayed at the back before so im guessing they are pretty small😮
0
Votes
Room Tips
"I'd definitely recommend seaview rooms - especially the 2 bed apartment."
mileshg2018
2 weeks ago
Read review
"pay extra for see view well worth it room 3011 was realy nice"
manutd1953
3 weeks ago
Read review
"VIP rooms are worth the $. Bring your own beach towels."
tobiasza2017
19 Jul 2018
Read review
"Ask for VIP rooms. Rooms with uneven numbers face the sea."
12Raluca
13 Jul 2018
Read review
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