Expedia.com
Hotels.com
Booking.com
View all 11 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (1,238)1,238
Traveller (923)
360
Panoramas (4) 
Dining (236)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#19 of 454 hotels in Sunny Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome! Located at the north part of Sunny Beach Resort is hotel Palace. We have more than 130 double rooms and 11 apartments as well as family rooms, which are connected with doors between them. All rooms have cable TV, telephone, air-conditioner, mini-bar and a balcony with nice sea-view. You will be more than welcome at the summer garden right in front of the hotel to enjoy on our special selection of Bulgarian and British meals, 24 hours open Lobby-bar and outdoor swimming pool with cocktail pool-bar Karaoke. For your convenience we also have: two elevators, exchange desk, safety deposits boxes at the reception, message centre, doctor, room service, 24 hour open shop inside, rent-a-car, laundry and dry cleaning, pool-table, free wi-fi /public areas,
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free internet
Pool
Free breakfast
Beach
Karaoke
Airport transportation
Convenience store
Currency exchange
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Car hire
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Russian, Bulgarian
Location
72Somewhat walkable
Grade: 72 out of 100
16Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
904Reviews142Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 397
- 275
- 125
- 56
- 51
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
We enjoyed our stay at this hotel, but it is in desperate need of some TLC, the swimming pool and surrounding area around the pool is awful. Broken tiles, dirty, I most definitely would not let a child swim in the baby pool😱 The opening times for the restaurant changed while we were there from eight till 10 am for breakfast to 8 to 9 am . This was too early to go to breakfast when you’re on holiday.. The dinner service changed from 630 to 9 pm to 6 pm to 7 pm, which was also too early to go for dinner for us. The food is very repetitive,But edible most of the time. The lady on reception was probably the most helpful person in the hotel. Our beds were made every day, and we were given clean towels, I cleaned and swept our room most days, it wasn’t done by the cleaners. The rooms are very small the beds were very comfortable.. all in all sunny beach, and this hotel are not for me . …
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Most of sunny beach and the bars etc around sunny beach tend to close down towards the end of...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
For sure,NexT year we will visit you again !Great team,great hotel! Thank you So much for all! The staff,the rooms,foods,all was very good! For sure we had a great holiday! Greetings from România!❤️❤️❤️❤️❤️
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
First time staying at the Hotel palace we normally go all inclusive but for less money we got a extra week in the sun stones throw away from everything couldn’t go wrong food was great even for a picky eater’s we didn’t go hungry lol staff are great happy to help nothing was to much PLEASE remember that not all staff speak English but are quick to grab a staff member who can so just Be patient 👍🏻 all staff members work hard and long hours just remember this as we have heard some silly complaints HUGE THANK YOU to GiGi always there with her big smile 😊 and what can I say about the housekeepers especially ISI who’s English is not great but took time to teach me some Bulgarian blagodarya ti isi za tseliya smyakh ❤️ certainly will come back again THANK YOU 🙏
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
As a family of nine, all adults, we have had the best holiday in Sunny Beach. HOTEL PALACE was the perfect hotel for our base. Across the road from the beach, we all had sea view balconies. Easy to walk to different areas or just took the little train if too hot lol. The hotel is so clean and food was delicious and always something to tempt you. Staff were lovely and friendly. Karaoke bar was a great night's entertainment. The location is also great if you are travelling alone and just want a lazy beach holiday as everything on your doorstep. Thank you to all the staff for making us welcome and looking after us.
Read more
Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Visit Jan's Tent, brilliant night out
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Dirty room Dirty Bedding Broken safety glass on balcony Cracked tiles in rooms Swimming pool tiles missing broken safety rails in childs area not fit to use Loose sharp pool tiles laying round pool sides Unfriendly unhelpful staff Food yuk same all the time Nothing for kids at all Only good thing was beach front Avoid this hotel 3 star not a chance more like a one and that is saying a lot Bad hotel all round
Read more
Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We have went at the hotel for two years consecutive . It was very nice,we have stayed in the garden for a long night . All is very ok ,the staff, anything . Food is very tasty and fresh. We will definitely go again next year.
Read more
Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is spotless, my room is basic but fine for a 3☆ Staff, I have found to be abrupt and disinterested in customer service. The food is poor with little choices, the menus are lacking in content. Especially meat or fish as it seems that its down to the bone on pricing! As a single professional lady who is easily actualy pleased food wise, I have just eaten out in the evening. That said Sunny Beach isn't the best of choices of dining experience. The resort is seriously in need of a revamp. Definitely will not be returning anytime soon.
Read more
Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Beach is a step away from the hotel. Lovely soft sand.
Hotel food is frankly disgracefully poor....
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GEORGE TASHEV, General Manager at Hotel Palace
Responded 16 Sept 2023
Dear Wendy C, Thank you for choosing our hotel and we want to assure you that we take guests feedback seriously, and we are genuinely surprised by your coments regarding food quality. In fact , our records of your dining experiences during breakfast and dinner show that you enjoed our restaurant offerings. We take pride in maintaining high food standartsand customer satisfaction , and we are looking forward in going higher in hotel rankings as currently we stay 20 of 300 hotels in Sunny Beach . Best Regards George and Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amblealan wrote a review Sept 2023
Newcastle upon Tyne, United Kingdom35 contributions53 helpful votes
If you want a large room / bathroom with ample wardrobe/ cupboard space and no smoking in outside areas with table service at meal times. DO NOT GO because the rooms are small but have everything you need kettle, safe mugs all at no extra cost we went for 10 nights with Balkan holidays who appear to gat the best rooms and room services at no extra cost. on arrival we had been given a room with views to die for , a 11 floor sea view but because my wife hates hights we had to ask for a change. Dobbie on the reception offered us room 216 or wait to the next day to get a low sea view because we had witnessed ques for the lift at the busy times we took room 216 which was ideal for us a short stairs to climb. on settling in we noticed the AC was not working and the safe was missing, after informing Dobbie these issues where corrected within 2 hours. We found this this helpful attitude not only among the 3 daytime reception staff (Dobbie and a man and young lass, cannot remember there names) but al the staff maids, dining room staff all except one lazy ignorant nasty barman even the shop staff who spoke excellent English went out their way to help you. we have been to 4 hotels in sunny beach area, two 3 star and two 4 star hotels but the Palace has the best breakfast by far and the evening meals were good with the best cakes and savouries. As you have read we really enjoyed our stay at the Palace hotel met many pleasant repeat quests and ok its swimming pool is small but we always got a lounger. OK there is better hotels in sunny beach for a lot more money but if you want a spotlessly clean hotel at a decent price book the palace…
Read more
Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
READ THIS MAIDS USE YOUR PERFUME....OVERWEIGHT GRUMPY LAD ON RECEPTION IS A RIGHT CLEVER CLOGS...NOT HELPFUL AND OBNOXIOUS ALL RROOMS MOPPED WITH 1 MOB INCLUDING BOGS...FOOD SALAD FRUITS GREAT PLENTY OF CHOICE GOOD LOCATION CIGARETTE SMOKERS JUST OUTSIDE RESTAURANTS SO SMOKE COMES IN ROOMS TIRED AND SOME REALLY STINK ESPECIALLY OF SEWAGE....STAFF SEEM TO LIVE EAT SLEEP SMOKE THERE ALL THE TIME A VERY NICE LADY ON RECEPTION AND WAITERS WAITERESSES ETC ARE VERY NICE
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Arrogant foreigeners In hotel
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Another enjoyable holiday can't wait to see you all next year amazing views from room thank you to George and reception staff for looking after us our cleaner was very good a good choice of food thecakes amazing well done palace again andy & bridget
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$65 - US$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace hotel sunny beach
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
143
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL PALACE - Updated 2023 Reviews (Bulgaria/Sunny Beach)
Frequently Asked Questions about Hotel Palace
Which popular attractions are close to Hotel Palace?
Nearby attractions include Amigo Bar Sunny Beach (0.04 miles), Alibi Beach Bar (0.2 miles), and DinoPark Sunny Beach (0.3 miles).
What are some of the property amenities at Hotel Palace?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Palace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Palace?
Conveniently located restaurants include Salt and Pepper, Coco Beach Bar Sunny beach, and Ginger Bar & Dinner.
Are there opportunities to exercise at Hotel Palace?
Yes, guests have access to a pool during their stay.
Does Hotel Palace have airport transportation?
Yes, Hotel Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Palace?
The staff speaks multiple languages, including English, Russian, and Bulgarian.
Are there any historical sites close to Hotel Palace?
Many travellers enjoy visiting St Stephens Church (3.4 miles), Old Nessebar (3.3 miles), and The Old Fountain (3.3 miles).
Does Hotel Palace have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Palace accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.