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Kuban Resort & Aquapark

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319 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Hartlepool, England, United Kingdom
Reviewed 2 weeks ago

Took grandson here as always go to Bulgaria, was end of season so was quiet, hotel very dark no light anywhere at to purchase torch to get in lifts safely, waited 20 mins each time for lifts husband disabled so he had no choice to use lifts, rooms small and basic, patio to small even to stand out there, staff...

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Helpful?
Thank shelleypops192
Reviewed 26 October 2016 via mobile

Positive: + Clean + Food (positive surprise!) Negative: - Unpolite staff - Ice cold water on a pool side - No minibar This hotel calls itself "all-inclusive" but it's really not. You need to pay extra from gym, games, even bottled water... But like always, you need to sum up the price you paid + quality - > overall it's...

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Thank Janne N
Northampton
Reviewed 23 October 2016 via mobile

The hotel was clean and comfortable. The staff were reasonably friendly but I got the impression they didn't want to be here - probably as it's now out of season. The food is plentiful but the same every day - again this could be because there aren't many people staying here. The weather is warm and we have had some...

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Thank Button121
Reviewed 12 October 2016 via mobile

Nothing like the brochure pictures....didn't get the room on the advertised picture (see pic attached). Complained and got upgraded to a superior room....which was far from superior! Carpeted rooms, various broken things. Food was OK for me but my fella didn't like it....tho it was always cold....heated by water baths! Too much to mention really. Advertised in brochure as a...

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Thank Donna S
Reviewed 7 October 2016

The location was as promised, in the dead center of central Sunny Beach. The hotels own aquapark will probably seem very nice to many parents, but from the front door of the hotel, you can see 4 different sex shops and exotic bars, as well as 3 different stores/supermarkets offering tobacco and alcohol. The surrounding bars were surprisingly quiet, and...

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4Thank Ville J
Reviewed 6 October 2016 via mobile

Were there with wife and 5 y.o. child. Kuban is very old resort with problem with lavatory water jams, at night you can sleep with sunny beach nightlife pubs electronic music and bass. An aquapark is really groomy and scarry ,not usefull for 5 year old kid. But im yet enjoyed super location in a center of all beach facilities.

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Thank Kirill G
Leeds, United Kingdom
Reviewed 6 October 2016

this hotel is horrendous from the moment you walk in till you walk out on your last day the food is diabolicle same each day chicken is raw its to be hoped you like 6 different sorts of eggs for brekkie with the odd tomato thrown in rooms are old and 1970 style if your high up dont expect hot...

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1Thank richard t
Reviewed 2 October 2016 via mobile

My 3th time in Burgas 1th time at this hotel and last time. I never had what I had on this hotel. It start with first day we order 3 rooms but get only 2. Why? Over booking. Ask us to stay at 2 room until morning. I didn't accept so until 1 am I'm fighting for room that I...

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1Thank Shuki V
Reviewed 1 October 2016 via mobile

Here's a list of everything that is wrong in this hotel: 1. Reception crew don't care about you. The receptionist actually told us, and I quote, "this hotel sucks, I work here and I wouldn't stay here". This was a response for a complaint we had. 2. Food is industrial and greasy and we had to eat out every meal...

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Thank Yaniv B
Reviewed 1 October 2016

I stayed at the hotel for 4 days. The room was fine, and the location is the only good thing about this place. It's located in the middle of everything, shops, pubs, clubs, etc. However, the food is disgusting, often serving raw chicken. There is no wifi in the rooms, only near the reception desk, and it's quite bad, often...

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Helpful?
Thank Nardeen D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
"Kuban Resort and Aquapark", the landmark at Sunny Beach, is situated in the very center of the resort on one of the main resort promenades. The hotel is the perfect choice for those who wish to discover and reveal the real character of the resort edging with the best beach (only 100m away) on Black Sea coast. A few steps from the hotel, you can enjoy range of bars, restaurants and clubs or just explore the shopping centers around. "Kuban Resort and Aquapark" offers excellent dining facilities including a main restaurant, lobby bar, poolside bar and snack bar, where you can sample some typical Bulgarian cuisine. Moreover, a stunning waterpark, comprising of slides and three connected swimming pools and a game center, where you and your children could find plenty of entertainment that will enhance your experience to have an incredible holiday. Lastly but not least for your pleasant stay the hotel offers a fitness centre and sauna to relax. At your service is Casino Kuban, open 24 hours, where wide ranges of live games as well as slot with the newest and most sensational games are available. Each guest at "Kuban Resort and Aquapark" is delivered with the best, personalized service from our professional staff. Every member of our attentive team will make you feel comfortable and satisfied at any moment during your stay with us. ... more   less 

Additional Information about Kuban Resort & Aquapark

Address: Centre / Sunny Beach Resort, Sunny Beach 8240, Bulgaria (Formerly Kuban Hotel)
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: £20 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kuban Resort & Aquapark 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Kuban Hotel Sunny Beach
Kuban Resort & Aquapark Bulgaria/Sunny Beach
Hotel Style:
#5 Casino Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Kuban Resort & Aquapark staff and other travellers.
22 questions
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Questions? Get answers from Kuban Resort & Aquapark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles shelleypops192, 22 Nov 2016 | Read review
“get a different hotel”
 of 5 bubbles M7993YXrichardt, 6 Oct 2016 | Read review
“rooms with a street view are better”
 of 5 bubbles nardeend, 1 Oct 2016 | Read review
“I recommend not to go in Sunny Beach at all. It's for alchohol and sex tourism. I'm utterly disgusted of the hole resort...”
 of 5 bubbles krissyy2014, 13 Sep 2016 | Read review
“Rooms over the poolside seemed to b quieter.”
 of 5 bubbles cristinalJ8541XI, 14 Aug 2016 | Read review
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