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Laguna Park Hotel

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1,263 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Newcastle upon Tyne, England, United Kingdom
Reviewed 2 weeks ago via mobile

We have visited before twice and had a fantastic time can't wait to go back Aug 2017 to the new laguna park and bringing our new addition next year . Hopefully seeing some old favourites on the animation team and hopefully old friends behind the bar

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Helpful?
1Thank Sam C
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Sam C, It was a pleasure to welcome you to Laguna Park Hotel. We place tremendous value in your satisfaction and loyalty. Rest assured that we want do everything it takes to make us deserving of your loyalty and always provide the relaxing atmosphere. For us it is a great honor to welcome you again in our hotel next...

Witney, United Kingdom
Reviewed 4 weeks ago

We stayed here from 19 September to 1 October 2016. Did not have very good weather until the last 3 days (28-30 Sept) when it was beautiful. Our room faced north, so did not get the sun and you needed warm clothing. Room was adequate, food OK but I did not like the layout of the Restaurant. The problem is...

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Helpful?
1Thank Helen A
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Helen A, Thank you very much for your kind words regarding your recent stay. We are delighted that you and children had a fabulous holiday in our hotel and have been satisfied with our service! It was a pleasure looking after you and we hope welcoming you soon again. Sunny regards Your Laguna Park Hotel

London, United Kingdom
Reviewed 2 November 2016

So we arrived at 6 am after our delay at London Stansted with balkan holidays so a big coach full of tourists we were the only ones going here check in was so efficient taken to our rooms straight away good size ok view faced to C Block forgot to say offered us some food early before it even opened...

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Helpful?
Thank 707alinok
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear 707alinok, Thank you for you brilliant review! We pride ourselves on attention to detail and personalized service for every guest and we are thrilled we were able to impress you with our hospitality throughout your stay. It is fantastic to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Laguna Park Hotel....

Reviewed 1 November 2016

We had an awesome stay at Laguna Park in Sunny Beach, Bulgaria. I hadn't been to the Black Sea before and the hotel had a great location only a few steps from the beach. The food was delicious and plentiful, especially the crepes with chocolate sauce. The room was clean and modern with a nice deck looking out over one...

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Helpful?
Thank Clayton B
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Clayton B, We are happy to read that you enjoyed your amazing holiday, as well as the delicious culinary and the good facilities at our hotel. Thank you for giving to us the five stars. We are looking forward to welcoming you back. Kind Regards, Your Laguna Park Hotel Team

Liverpool, United Kingdom
Reviewed 1 November 2016

Second stay at this hotel and would certainly return, great food and very attentive staff throughout the hotel, Close enough to the centre of Sunny Beach and yet quiet enough to get a good night sleep. Great little bar opposite which is open till late. Definitely recommended.

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Helpful?
Thank chris21721
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear chris21721, Thank you for leaving feedback on Tripadvisor. We are delighted you enjoy Laguna Park Hotel each time you visit us. The high amount of satisfied guests coming back again to our hotel is the best proof of our good service. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we...

Newcastle upon Tyne, United Kingdom
Reviewed 29 October 2016 via mobile

Great hotel for family's large rooms with large balconys. Plenty of space around the pool area. Great water slide pool and great child's pool with its own gallion. The down side to this hotel is the food its deffo not the best as it is not served hot and you have little choice. You have to line up like at...

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Helpful?
Thank stantonks
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear stantonks, Thank you very much for your kind words.. We are delighted that you had a great holiday with your family in our hotel and have been satisfied with our location and the facilities. It was a pleasure looking after you and we hope welcoming you soon again. Warm Regards, Your Laguna Park Hotel Team

Reviewed 28 October 2016

Where do i start? I am from BARNSLEY. We value our money ,Laguna is the best ,hotel 4 the price ,i cannot fault it, the food is great the choice is fab,Oh and the drink is full strength boy do i know ..90% english speaking guests. a great jump point for travel,cental to the bus depot. even the tractor train...

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Helpful?
Thank Steven M
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Steven M, What a wonderful review! We appreciate it very much. Fantastic that you have had a good holiday at our hotel. We would love to welcome you back very soon to our hotel. Warm regards, Your Laguna Park Hotel Team

Reviewed 26 October 2016 via mobile

Could write and write and write about how amazing Laguna park in sunny beach was but going to just mention a few things and keep it short and sweet!!! Every single member of staff from reception to cleaners to bar staff to security to the entertainment team the most friendly approachable happy fun staff who made the holiday what it...

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Helpful?
4Thank xbrandy123x
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear xbrandy123x, Thank you very much that you've shared your 5 star review with us here on TripAdvisor! We are glad to hear that we could meet all your expectations and provide you with a great holiday. We could not feel more rewarded than to read you are going back to our hotel soon. We will be more than happy...

Reviewed 18 October 2016

Stayed here in September 2016 for one week. We were told by the travel agents that everything would still be lively and plenty going on in Sunny Beach. This was not the case. Places were boarded up for the winter, and during our stay more and more places were closing down. We had no entertainment at night time in the...

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Helpful?
Thank jess92257
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear jess92257, Thank you for taking the time to share your feedback about your stay. We are sorry and apologize for not meeting your expectations. Our whole team is extremely committed to delivering the perfect vacation experience for our guests. We are sorry that we didn’t accomplish this for you. Thank you for your kind words regarding the very clean...

Goole, United Kingdom
Reviewed 18 October 2016

We stopped in this hotel in the last week of the season but the service you received from staff was 100%. We stopped in a refurbished room and it was lovely especially the bathroom. We found the food to be very good with a varied choice. I especially enjoyed the homemade soups which were so tasty and always piping hot....

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Helpful?
1Thank Y0rkshireTyke13
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Y0rkshireTyke13, Thank you for your honest review on TripAdvisor. We are happy to read that you enjoyed our hotel, the good selection of quality drinks, the location and the delicious culinary. We do hope to welcome you once again in our hotel to prove you a 100% perfect holiday again. Heartly regards, Your Laguna Park Hotel Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Dear valued guests We are happy to announce that we finished the construction and from the beginning of Summer season we hav a hotel Aqua park which offers lots of entertaining facilities for children and adults: - Adult's attraction pool with 3 slides - a Blackhole and a Rafting slide, a Multislide with four lanes, a Space boat. - One new Kid's pool with a Pirate ship with four slides, two water guns, six water rings and a Dolphin shower. - The existing main swimming pool is basically renovated and is meant for swimming, water gym and sports. - On the front side of the hotel we built a new attraction kid's pool with slides in the shape of an Octopus, which has three slides for smaller kids. We are also carrying out a big renovation inside the hotel. We are continuing with the refurbishment of the rooms. The last four of the floors in block C will be newly decorated, with new furniture and new bathrooms, and now all the hotel rooms in the main building - blocks A, B, C will be fully renovated and redecorated. This is a process of renovation, which we have started 4 years before, and each year we have been renovating different parts of our big hotel. We are doing our best to welcome our future guest in a new environment, which we all hope will be highly appreciated by you. For Summer season 2017 we are working on new surprise to our valuable guests - enlargement, renovation and redecoration of our restaurant area. It will become more spacious, more convenient, and will offer more delicious and tasteful food and drinks to you. We are sure that we'll continue to surprise you with lots of positive changes in order to provide you with an exceptional holiday experience in our hotel! Our team is already looking forward welcoming you in Laguna Park here in beautiful Sunny Beach. Warm regards Your Laguna Park Team Laguna Park hotel is centrally located in Sunny beach resort, close to the beach and within easy reach of all the resort amenities. This well-maintained and spacious hotel offers modern and comfortable rooms, a relaxed and friendly atmosphere and a selection of on-site amenities and facilities. The hotel offers a friendly, relaxing atmosphere and a newly built Aqua park with entertainments for adults and children. By the pools we offer refreshing drinks at the two pool bars. Our guests have at their disposal a main restaurant, a snack bar and a lobby bar. The Laguna Park is a popular choice for families and couples looking for good quality accommodation right in the heart of this lively resort. A rich animation program is performed by a very enthusiastic team of animators. There are a great variety of shopping and entertainment facilities nearby. ... more   less 

Additional Information about Laguna Park Hotel

Address: Sunny Beach, Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: £90 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Laguna Park Hotel 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Hotel Laguna Park
Laguna Park Sunny Beach
Laguna Park Hotel Bulgaria/Sunny Beach
Hotel Style:
#5 Spa Hotel in Sunny Beach
#8 Luxury Hotel in Sunny Beach
#20 Family Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Park Hotel staff and other travellers.
341 questions
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Manchester, United Kingdom
11 days ago
Airdrie, Scotland, United Kingdom

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Questions? Get answers from Laguna Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no because its my secret”
 of 5 bubbles B1271OUstevenm, 28 Oct 2016 | Read review
“We stayed in block C on the 7th floor. It was nice and quiet”
 of 5 bubbles jess92257, 18 Oct 2016 | Read review
“All rooms are quiet good”
 of 5 bubbles 100micheller, 5 Oct 2016 | Read review
“A or b block facing the hotels front. Our room was 218.”
 of 5 bubbles nickr487, 28 Sep 2016 | Read review
“e mail hotel if you have a preferred choice of room they tend to oblige”
 of 5 bubbles Claudeevoo, 25 Sep 2016 | Read review
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