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Melia Grand Hermitage

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Melia Grand Hermitage
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1,083 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Tehran
Reviewed 3 weeks ago

The Hotel Location is perfect with amazing sea view (if you stay up floors with sea view) also lot of entertainment facilities for families and children. It's close to the beach with large and clean swimming pools...in overall this hotel is not a 5star ,but deserve to be a top 4star....safe are with polite staff, large rooms but some part...

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Thank hamed r
Reviewed 4 weeks ago

beautiful hotel,but is not a 5 star,the location is perfect,the animation tim excellent,but the the room and the bathroom are not clean good!The food is ok!My daughter love the slide and the kids club!We ll go back next year again i hope i see improvement about the cleaning serves

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Thank Margarita K
Reviewed 6 October 2016 via mobile

The approach to the grand hermitage is a little disconcerting. The public areas at the top of the golden sands resort has seen better days and the barriers and welcome signs more closely resemble the opening scenes of a zombie film than the entrance to a coastal paradise, whilst directly opposite the hotel is a half-complete building which looks to...

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2Thank Martin F
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Martin F, Thank you for choosing us for your holiday. I believe that your detailed review will be very useful for the future visitors of Golden Sands. We definitely will be happy to welcome you again in the future. Best wishes, Anna Gancheva

Jerusalem, Israel
Reviewed 28 September 2016

if you are a "LEVEL" (belong to the "Upstairs" class/caste) you are treated with much better attitude than a "BLUE Bracelet" person ( meaning belong to the "Downstairs" class/caste). I was part of the "Downstairs" caste/class. The hotel has stolen from me something valuable and the lady in the reception couldn't care less. Elevators are EXREAMLY slow and small. Quiet...

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1Thank yossi-us-il
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear yossi-us-il, It is quite interesting why the people get insulted and angry if they receive what did they pay for. The Level program has nothing to do with classes and the attitude of the staff is not different, because for us all the guests are equal and we just take care that everybody receive exactly what they paid for....

Reviewed 26 September 2016

I have just returned from a weeks holiday at this hotel and it was first class .food was excellent ,very clean hotel and all staff more than welcoming .also I had emailed reservations before going and asked if we could be in near by rooms as there was a group of 7 going with four rooms been used . Reservations...

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1Thank Carol C
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Carol C, Thank you for your lovely words. It is our task and pleasure to fulfill our guests' requests whenever possible. We are glad that you enjoyed your stay though at the season's end. We will be extremely happy to welcome you back. Best wishes, Anna Gancheva

Chicago, Illinois
Reviewed 26 September 2016

Location is key and this property is steps from everything. And if you don't feel like leaving the property, that is fine also. This is a huge hotel that offers all-inclusive stays. The large pool is fun and energetic and the staff puts on a great show and leads all-ages activities throughout the day. The surrounding property includes water slides,...

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Thank FreqFlier2010
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear FreqFlier2010, Thank you for choosing us and for your feedback in Tripadvisor. We are happy that you enjoyed your stay with us and we hope to see you again in the future. Greetings, Anna Gancheva

Swansea County, United Kingdom
Reviewed 25 September 2016 via mobile

Hello everyone, Well........ We walked into the grand melia in Varna and thought WOW!!! What a lovely reception and coffee area. That was the only wow we had. we found that the room and the pool area was clean and tidy apart from outdoor pool is freeeeezing so if you have young children expect to spend your holiday indoors in...

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1Thank leecaz1974
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear leecaz1974, Thank you for your comment. We are sorry that you were disappointed from your stay. We are always working to improve and our guests' opinion is very important for us. The outside pool is not heated so at the moment the temperature of the water is 20 degrees (30th September) but we have the option of the indoor...

Reviewed 20 September 2016

Picked this hotel, as it looked perfect for a couples first vacation with their 8months old baby. Great facilities and located close to everything, and all inclusive, so we didnt have to go out every night with a tired baby along. We were NOT disapointed with the hotel. The hotel and facilities were very good, clean and the staff was...

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Thank Michael P
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Michael P, Thank you very much for trusting us your holiday with your family. We are happy that you were satisfied and you recommend us. We hope that you will come to visit us again. Greetings, Anna Gancheva

Kent, UK
Reviewed 17 September 2016

My wife and I stayed here for 3 nights with another couple. The hotel is huge. I think 230 rooms. I stayed in the Romance Suite and our friends took a Deluxe Suite for the same price. You could fit 4 of their suites in our Romance Suite so, if you have the choice, it is a no brainer. The...

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Thank benoit908
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Mr. benoit908, Thank you for choosing Melia Grand Hermitage for your stay and for sharing your opinion in Tripadvisor. We are glad that you enjoyed the Romance Suite and you recommend it to our future guests. We are taking in consideration your remarks about the working time of the Level Lounge and we hope to see you back soon....

Reviewed 16 September 2016 via mobile

Melia Grand Hermitage hotel , very nice place to stay, such a lovely weather, not damp like other places near the sea, live and happy, 15 minutes to the city , we enjoyed our stay very much, wished the staff were more friendly!

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Thank Panthea S
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Panthea S, It looks like you have enjoyed your stay with us, but I can't understand why you are giving us only one point. We will take in consideration your remark about the staff friendliness and will work harder to improve that side. Hope to visit us again. Anna Gancheva

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine a place with a unique atmosphere and service where you can relax and enjoy the serenity, the sun and the sea... Imagine a place that will exceed your expectations... Located on a quiet hill and surrounded by a green park, this exquisite luxury hotel offers the tranquility you are longing for. The 5-star resort welcomes you with stylish atmosphere, quality service and refined cuisine. Lounge on the sunniest balconies, relax in the SPA centre or have fun on the beach with the water sports available. Indulge your senses in the 5-star YHI SPA Centre: exclusive high quality massages, therapies and procedures offer a chance to get away from the stress and enjoy the serenity of your vacations. ... more   less 

Additional Information about Melia Grand Hermitage

Address: 1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
Region: Bulgaria > Varna Province > Golden Sands
Price Range: £97 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Grand Hermitage 5*
Number of rooms: 727
Reservation Options:
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Also Known As:
Melia Grand Hermitage Hotel Golden Sands
Melia Golden Sands
Melia Hotel Grand Hermitage
Melia Grand Hermitage Bulgaria/Golden Sands
Hotel Style:
#4 Luxury Hotel in Golden Sands
#4 Spa Hotel in Golden Sands
#5 Romantic Hotel in Golden Sands
#7 Family Hotel in Golden Sands
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Questions & Answers

Here's what travellers have asked, with answers from Melia Grand Hermitage staff and other travellers.
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Questions? Get answers from Melia Grand Hermitage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors with sea view”
 of 5 bubbles hamedr2013, 14 Nov 2016 | Read review
“higher floors and looking over the sea”
 of 5 bubbles 14margaritak, 7 Nov 2016 | Read review
“Book the Romance Suite.”
  • Bed when the chambermaids gave up making the bed every day!
  • View from Romance Suite
  • Romance Suite bed
  • Double shower in Romance Suite
  • Main bathroom in the Romance Suite
  • Secondary wash area in the Romance Suite
  • Romance Suite with jacuzzi
 of 5 bubbles benoit908, 17 Sep 2016 | Read review
“rooms with ocean view are much better compared to those with jungle view”
 of 5 bubbles ashkankv16, 13 Sep 2016 | Read review
“As i always say, book the Level room!”
 of 5 bubbles Cristian84i, 13 Sep 2016 | Read review
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