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See all 112 hotels in Golden Sands

Melia Grand Hermitage

1,263 reviews
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Traveller (1160)
Room & Suite (216)
Pool & Beach (210)
Overview
  • Excellent50%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“level restaurant”(33 reviews)
“level guests”(20 reviews)
“level room”(18 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Melia Grand Hermitage
Offers & Announcements: Early Booking ´18 -20%
Hotel deals
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Reviews (1,263)Write a Review
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743 results
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All reviewslevel restaurantlevel guestslevel roomsunshine cafehuge hotelseparate restaurantsea viewwater slideanimation teamindoor poolfive star hotelgreat facilitiesmain restaurantwonderful hotelbig poolall inclusive programfamily vacation
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1 - 5 of 743 reviews
Hotel's Favourite
Reviewed 4 weeks ago via mobile

We stayed 5 nights at this hotel for our business in June. There were many different types of food for buffet breakfast. We love amazing swimming pool and rose garden. Location is convenient to the beach. Thanks for your warmly welcoming!

1  Thank LauraPham
Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 2 weeks ago

Dear LauraPham, Thank you for your kind review. We are happy that we were able to satisfy your needs and reach your expectations. We hope to welcome you again for another even better experience. Kind regards, Anna Gancheva

Reviewed 20 October 2017 via mobile

I stayed in this hotel for one week and i can say it totally worth it. The food is awesome as u can have all varieties of vegetables besides there are all types of sweets served . So u can eat healthy n un healthy...More

2  Thank Hoddda
Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 30 October 2017

Dear Hoddda, We are thankful for your review and recommendation. Your satisfaction is the best prize for our team. We hope to see you back again. Best wishes, Anna

Reviewed 2 October 2017

For the organisation of our meeting the hotel went over and above board to assist us with a smooth trouble-free event. They were always available and ready to find solutions for any unforeseen problems.

1  Thank Ghiță Și Marian... K
Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 3 November 2017

Dear Ghiță Și Marian... K, Thanks for your review. We were happy to host Eurodesk Network meeting and we hope to have the chance again in the future . Kind regards, A. Gancheva

Reviewed 29 September 2017

The rooms: very spacious, really nice, very clean, cleaning staff doing a very good job! Food: diverse options available, I would add more cooked vegetables and less fried foods, liked porridge for breakfast and lots of fruit every day. Staff: reception staff friendly, but some...More

2  Thank Maggi44
Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 3 November 2017

Dear Maggi44, Thank you for being our guest and for your comment. Though we are organizing periodically "customer service" training, we are taking your feedback in consideration and we will look for a new measures to teach the staff in a proper attitude. Looking forward...More

Reviewed 29 September 2017 via mobile

Having never been to Bulgaria before we where hesitant to book after hearing mixed reviews. The hotel is absolutely stunning, beautiful pool and you do have the option to upgrade to Level! Rooms amazing cleaned every day. Able to walk out everyday into the town....More

1  Thank Allyson B
Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 11 October 2017

Dear Allyson B, Thank you for the wonderful words and putting them in a Tripadvisor review. A guests like you are the greatest motivation for us to move forward. We will do our best to improve more and to reach your five stars next time...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$116 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Golden Sands
#4 Spa Hotel in Golden Sands
#5 Romantic Hotel in Golden Sands
#7 Family Hotel in Golden Sands
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Golden Sands
#4 Spa Hotel in Golden Sands
#5 Romantic Hotel in Golden Sands
#7 Family Hotel in Golden Sands
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1160)
Room & Suite (216)
Pool & Beach (210)
Dining (114)
Hotel & Grounds (860)
Bathroom (43)
Family and Play Areas (17)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jake L
1 January 2018|
AnswerShow all 3 answers
Response from Quality_Manager_MGH | Property representative |
Dear Jake L, thank you very much for your request and sorry for my late reply. The minimum heigh requirement for the slides is 120 cm. The water slides are open from June to September from 10 a.m. to 1 p.m. and from 3 p.m... More
1
Vote
Jake L
22 November 2017|
Answer
Response from Quality_Manager_MGH | Property representative |
Dear Jake L, Kindly accept my sincere apologies for the delay in replying. We are very pleased that you choose our hotel for your next holiday. We don't have sport bar. In summer 2017 the former sport bar was reconstructed... More
1
Vote
ljbaker2016
21 November 2017|
Answer
Response from Quality_Manager_MGH | Property representative |
Dear ljbaker2016, Please kindly accept my sincerest apologies for the delayed response! We are very glad that you choose Melia Grand Hermitage for your next holiday and to welcome you in July 2018. In order to respond to... More
0
Votes
Room Tips
"Choose the Level rooms with very nice views to the Black Sea"
Read review
"Ask for an inter-connecting room if you are going as a family and one with a sea view."
Read review
"Be careful with the fresh chicken"
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"Ask for sea view, we had 4087 which was perfect, nice breeze"
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